Polder Home - Recent Questions, Troubleshooting & Support


There is a button on the back of the scale with "g/oz" below it. This changes your scale from grams to ounces or vice versa.

Polder Slimmer... | Answered on Mar 08, 2019


I had the same problem, I am not sure why but it seems like the circuits misfire when you change the batteries (perhaps a capacitor holding a charge or a diode stuck).

I got mine working again when I put the batteries in backwards (trying to discharge any capacitor that might be holding a small charge still) and then hit the power button with the batteries in backwards; then put the batteries in properly and hit power again.

please note that I am NOT an electronics professional and I have no idea if this is harmful to the scale or not, but it worked for me and the Polder scale is working as designed once I did the procedure. Hope it helps.

Polder Slimmer... | Answered on Sep 05, 2018


Batteries can be changed on almost all instant read thermometers
go to POLDER.COM/ support/
then choose then choose
Thermometers

and then enter your model #.
This should take you to a detailed explanation. In general look at the unit and find the place to gently pry the cover apart. remove the batteries and replace with the same new style.

Polder Home | Answered on Aug 13, 2014


I have the ALCK 487 (mini clock I can stick to anything, since it has a backing strip) and I can't remove the function that makes it bleep every hour on the hour

Answer: Press and hold "S". If you see the seven days of the week, press "M" to erase them. it will stop beeping every hour
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Home | Answered 17 hours ago


Much depends on the type of cistern fill valve and where the knock is emanating from but generally the cause is wear in the valve operating mechanism resulting in a tendency for it to "dance" or oscillate while filling which causes the closing of the valve not to be "clean" or instant.
This causes a series of pressure waves in the supply pipe which if not well secured along it's length will move a little causing the knock(ing) or even a buzzing sound.
This can be more pronounced when the water pressure is high and the cistern being filled at high pressure can create powerful swirl and ripple currents within the cistern causing further wear and oscillation.

Some types of valve such as the Torbeck diaphragm type is not really suitable for a high pressure fill and these are supplied with an in-pipe restrictor to reduce the flow, thus overcoming some of the problems. Most people choose not to fit the restrictor.

Home | Answered on Jan 17, 2021


That happens in every house. Do you have a thermostatic valve? If you do, it probably needs replacing. If you don't, you can fit a booster pump to hot and cold supply to the shower to keep the pressure constant.

Home | Answered on Jan 14, 2021


Remove the pendulum give the side a gentle tap. The pendulum carrier should move very fast and wind it down pretty fast.

Home | Answered on Jan 04, 2021


The flashing red light is designed to notify you in the event that
a problem has been discovered by flashing the light on the base unit.

Before resetting the unit. First, check the blanket/mattress
pad for visual damage.
If no visual damage is found, unplug the system from wall outlet.
Check that the base unit is well connected to the module. Plug the power cord into the wall outlet. Set the base unit to "On." If the system still does not operate after two or three times trying to reset, disconnect the power cord and get it checked out by a specialist!

Home | Answered on Dec 30, 2020


What happened to your screen? Different problems, different solutions

Home | Answered on Dec 24, 2020

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