Pitco Frialator Kitchen Appliances - Others - Recent Questions, Troubleshooting & Support

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Pitco fryer showing heat failure even when the pilot light is on?

Question moved from Misc HEAT FAILURE - This means the heating system has failed to respond, which can occur because a high temperature limit switch has been tripped and needs resetting. On gas deep fryers, "HEAT FAILURE" may display if the pilot fails to light or if the pilot flame is too weak as detected by the ignition module.

Pitco Fryer Error Codes and What They Mean - Parts Town

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1/5/2023 6:50:43 AM • Pitco Frialator... • Answered on Jan 05, 2023
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Pitco Frialator deep fryer boils over randomly. Is the high limit sensor or the thermostat the problem?

Trade Chef here. Dirty oil. Wet food. Adding too much at one time. Thermostat problems would burn food. Use a good quality thermometer IN the oil against what the dial says.
8/28/2021 8:59:15 PM • Pitco Frialator... • Answered on Aug 28, 2021
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SG-14 backfires when turning on

I seen this problem over and over again, the best and simplest way to fix if to just clean your burners. Removed one by one and get them clean with hot pressure water. Most of the time, this easy and fast job will resolve the problem, and don't forget, get those burners cleaned every 6 mos. It requires a 1/2 in socket.
8/16/2019 1:53:38 AM • Pitco Frialator... • Answered on Aug 16, 2019
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Fryer troubleshooting

Hi there, Fryer's Digital Controller will display "BOIL" if the temperature is it reading does not exceed 212F or 100C for quite some time. Make sure that there is enough level of oil (not water) in the Fry Pot before turning it on.
4/29/2017 7:28:15 AM • Pitco Frialator... • Answered on Apr 29, 2017
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Pitco fryer sg14

Sounds like propane. Please is heavier than air. Try opening air shutters on burners.
12/4/2016 8:40:07 PM • Pitco Frialator... • Answered on Dec 04, 2016
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Flames coming out the exhaust

Flames coming out of the exhaust can be caused by several things. The fryer could be set up for natural gas and it is installed on a propane system. The fryer can be leaking oil near the burner tube and the oil is burning causing excess flame. There could be grease buildup in the flue in the back of the fryer from people hanging the baskets in the wrong place.
9/30/2016 1:33:57 PM • Pitco Frialator... • Answered on Sep 30, 2016
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Pitco fryer leaks when oil is hot but can't find

Hi, I have the same issue, did you manage to locate the leak? I think mines comes from the heat tubes.
9/30/2016 11:34:49 AM • Pitco Frialator... • Answered on Sep 30, 2016
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Pilot ignition continuous spark

Sounds like thermostat or no fuel. Gas lines on? Correct orifice for the type of gas youre using?
6/13/2016 8:13:20 PM • Pitco Frialator... • Answered on Jun 13, 2016
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Fryer burning orange how do

Hello, So this fryer flame are orange, hey. The air intake needs to be cleaned and the flame regulator needs to be set. Don't do your self. Have a state certified technician HAVC clean it and set the flame. In a majority of the States and Cities to work with Natural/LP gases. You'll need to be certified and test and license by the state and the have permit by the city to work with gas.


We call this BY-HOYF "burn you hair off of your face" Please have a professional do this work for you, it could cost you more than the hair on your face. I wish you luck...GB..stewbison
5/9/2016 1:34:29 PM • Pitco Frialator... • Answered on May 09, 2016
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Pitco fryer ignitor lights the pilot but goes out after we let go

Are you holding it in long enough? It takes between 20 seconds-1 minute. If it still doesn't stay lit, replace the thermocouple.
4/5/2016 3:04:34 AM • Pitco Frialator... • Answered on Apr 05, 2016
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