Phoenix Gold Car Audio & Video - Recent Questions, Troubleshooting & Support

Request the diagram directly from Phoenix Gold.

Phoenix Gold Car... | Answered on May 05, 2019

Look up the part numbers on the components themselves. I can assure you that they are readily available from places not named PG. They are made in a factory with a bunch of diffenent Brands. If simply trying to repair the knob you may be able to use another knob from different Manufacturer if it takes the same jack for wire.

Phoenix Gold Car... | Answered on Apr 28, 2019

LPF is typically Low Pass Frequency, it puts the amp in a state where only low frequency signals will pass thru to the speakers. LPL is for Low Pass Level control, that is used on PG products that have an LPL port. Using a phone style cable and a 50k potentiometer you can control the level of the amp's output.

Phoenix Gold... | Answered on Apr 27, 2019

Probably the power is not received by the heating coil, check fuse near the power cable (inside the flap on the iron bottom), or sometimes there is fuse in the power pulg of the power chord. It is rarely that the lamp is blown

Phoenix Gold Car... | Answered on Jan 18, 2019

the entire schematic and owners manual can be found here:

Phoenix Gold Car... | Answered on Sep 24, 2018

Most mono amps now a days give you multiple terminals. The older amps were a pain trying to stuff all the wires in one set of terminals. If the amp is rated at 2 ohms mono then make sure what ever configuration of speakers your running does not go below 2 ohms using both terminals. For example do not hook a 2 ohm load to each terminal. 2 ohms period between the 2 sets of terminals.

Phoenix Gold Car... | Answered on Feb 14, 2018

Connect both to head unit and amp. Then bridge sub off of amp.

Phoenix Gold QX... | Answered on Nov 29, 2017

To request a schematic diagram, contact Phoenix Gold directly.

Phoenix Gold Car... | Answered on May 12, 2017

Check to see if the fuse is blown. If it's not, the amp is unfortunately fried. It would not be worth repairing the resistor in it

Phoenix Gold... | Answered on Apr 12, 2017

Probably replacement of the speaker will be necessary.

Phoenix Gold Car... | Answered on Feb 13, 2017

phoenix gold uses parts made just for them. Chances are you would have to send it to phoenix gold to get it repaired anyway.

Phoenix Gold... | Answered on Nov 25, 2016

PG won't release schematic diagrams. Are the burned components resistors? If so, what are their circuit board designations (Rxyz)?

Phoenix Gold... | Answered on Nov 05, 2015


funny seeing this question posted here... I worked at Phoenix Gold for 4 years, and I can help you with your problem.

when the BassCUBE was designed, the engineers didnt realize that a standard phone cable is what we call a "flipped cable", where if you were to lay the cable flat without any twists in it, on one end the connector would be tab up, and the other end would be tab down. on a standard RJ11 plug (the phone plug), the telephone requires that the pinout is as follows:

#1 - Black
#2 - Red
#3 - Green
#4 - Yellow

But the BassCUBE needs a non-flipped cable, which are hard as heck to find... so I will give you the quick easy fix.

You need a 2-line (4-wire) telephone cable that has a black, a red, a green, and a yellow wire in side it, and you will need 4 crimp caps or other way to splice the wires back together. You then need to cut the wire in half, and carefully seperate and strip each wire on each piece of the cable. Call one piece "Part A", and the other piece "Part B". Then you need to splice the cable back together as below.

Part A Part B

Black ------------------> Yellow
Red --------------------> Green
Green -----------------> Red
Yellow ----------------> Black

Once you have done this, and your SURE that your splice is good (not shorted out), then go ahead and plug your modified cable into the BassCUBE and its remote control, power it up, and you should be good to go.

Phoenix Gold... | Answered on Oct 12, 2015

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