Philips Vacuums - Recent Questions, Troubleshooting & Support


You should be able to take the top off. Look on the sides. There should be a bunch of small screws. Unscrew them and lift the top off. You should be able to access the DVD once the top is off. Then just put the top back on and screws the screws back in.

Philips Vacuums | Answered on Jul 14, 2018


this is all Phillips supplied with mop.
http://download.p4c.philips.com/files/f/fc7021_01/fc7021_01_dfu_eng.pdf

Philips Vacuums | Answered on Jan 15, 2018


an attached photo would be better to explain this

I don't feel its the fuse
normally the fuse is inside the vacuum.

the problem you facing could be your power cable broken somewhere inside, if not this then something inside the vacuum
could be the motor itself

Philips Vacuums | Answered on Oct 23, 2017


I found a solution. At least on my Mobilo HR8572. There are two tabs on the top plastic parts that hold on to the bottom plastic part. These tabs are located above the wheels, if you look closely you will see thicker grey plastic. You have to put a big screwdriver under the top plastic part and move it outward. The tabs are 6mm thick so you have to bend it out considerably. It then pops open. Works a treat and all the motor and electrical components are easily accessible using a simple star driver

Philips Vacuums | Answered on Oct 07, 2017


Just go out and get a new charger to replace the one with defective wire/plug.

Philips Vacuums | Answered on Aug 31, 2017


hi there my name is glen from dublin ireland....
i cant solve your problem but can explain what is happening...
i've had 3 phillips marathon vacuums over the last 5-6 years and are by far the best vacuum on the market..
but over time the constant pulling and re-coiling of the flex is loosening the wires from their connectors deep inside the unit ...
its the only explaination i can think of ,as i've changed the fuse , the plug and shortened the flex and re attached the plug but to no avail..hope this helps, just buy a new one they're brilliant

Philips Vacuums | Answered on Oct 02, 2016

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