Optimus Heating & Cooling - Recent Questions, Troubleshooting & Support


Phone number for Optimus customer service in instructions at web site below:
https://images-na.ssl-images-amazon.com/images/I/71az8u2Xo0S.pdf

Optimus Heating... | Answered on Dec 02, 2019


I took it apart found nothing. Put back together took the plastic screw driver with the unit on,gentlly tapped the plastic houding opposite of the heat senser at the top of dish and it works!

Optimus H-4436... | Answered on Jun 02, 2019


you don't as that is a safety feature to prevent fires

Optimus Heating... | Answered on Nov 11, 2018


I would try thru a dealer of that brand heater or the manufacturer's website

Optimus Heating... | Answered on Nov 11, 2018


It can't be much more than a cord, heating element, thermostat and perhaps a safety thermal fuse. If you're handy with a multimeter, put it on the OHMS setting. With the thermostat set all the way on HIGH, you should find each of the elements to be a dead short (near 0 Ohms). That would include the thermostat, the heating element and any other safety devices you find in the wiring. If any of those don't read a dead short, that's your bad actor.

Optimus Heating... | Answered on Feb 28, 2018


According to the user manual the unit will automatically turn off when it is within 2 degrees of the temperature it is set at.

It's internal timer settings range from 1/2 hour to 8 hours.

Optimus 4501 Instruction Manual And Owner Manual

There is no reason it should be turning off after 15 minutes if it is not within 2 degrees of the temperature of the room.

Contact Customer Service at [email protected]

Optimus Heating... | Answered on Jan 06, 2018


Most likely the heating element is burned out or the thermostat.

Optimus Heating... | Answered on Jan 02, 2018

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