Onkyo Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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Sound not working

HI Auto Stand BY = Asb you can remove it follow instruction home -setup-hardware- auto standby hope this helps Good luck
4/28/2024 8:01:28 AM • Onkyo Audio... • Answered on Apr 28, 2024
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I CAN'T GET MY ONKYO HT-R340 AV RECEIVER TO TURN

I have the same problem during years, I have the same av rereiver and the device switchOff (even in standby). The red led is not visible. During several hours, rare time minutes it is blocked.
I sent it, the last year to the official technical service and they said me that nothing matter with it!!!

The worst buy made by me, goodluck, if you have solution I will be pleasure of your information

Juan Luis Santiago
3/29/2024 2:13:35 PM • Onkyo HTR500... • Answered on Mar 29, 2024
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0-83 error on onkyo tx nr 555

The 0-83 error indicates a problem with the firmware update. Try resetting the receiver's BIOS by following these steps2: Unplug all cables Un-Power the receiver Power the receiver Before the receiver gets into the "Enter for updating" message, press Tone + CBL/SAT + ON/STANDBY. This will show you either the volume numbers or get you into settings of the receiver's speaker configuration. Press CBL/SAT + ON/STANDBY. This will clear the BIOS and show a "Clear" message on the display. Wait until you hear a couple of clicking sounds for the receiver to turn on and off the power. TX-NR555 Owner's Manual - Onkyo Product Support (onkyousa.com)
2/26/2024 3:51:06 AM • Onkyo Audio... • Answered on Feb 26, 2024
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Onkyo nr 555 stuck on recovery:NET

Hello Did you update the AVR over the internet? If so the device wont work anymore. You need to service the device in a nearest Onkyo service department. Regards
2/24/2024 6:24:24 PM • Onkyo Audio... • Answered on Feb 24, 2024
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Onkyo skw 591 subwoofer...blue light is on and no sound? any thoughts?

Hello, To test the subwoofer when the blue light is on if you apply your thumb to the end of the subwoofer cable (the end that you would plug into the receiver) there should be feedback from the sub. If there is no feedback then the sub is not working correctly. Thanks, FJD
1/2/2024 2:06:41 AM • Onkyo Audio... • Answered on Jan 02, 2024
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Part number of battery on onkyo digital board for TX DS-797

Here is service manual for your help. See the pat reference on IO Board and compare it with service manual. ONKYO TX-DS797 SERVICE MANUAL Pdf Download ' ManualsLib
12/31/2023 9:27:34 AM • Onkyo Audio... • Answered on Dec 31, 2023
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Onkyo HT-R758 AV Receiver.

There are several causes of this problem. My be mute is ON, may be fuse is blown etc etc. However refer to page 62 of manual, it will help. HT-S6500_English_2022-11-02-204020_ivkn.pdf (onkyo-av.com)
12/11/2023 2:09:15 PM • Onkyo Audio... • Answered on Dec 11, 2023
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Onkyo powered subwoofer SKW-791

Oknkyo SKW-791 has build in amplifier. So it can be connected through Line Out Connector of sansui amplifier. If speakers out is connected with subwoofer, the circuit board in subwoofer will be blown.
12/11/2023 2:03:09 PM • Onkyo Audio... • Answered on Dec 11, 2023
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How do I hook my onkyo SKW-791powered subwoofer to my onkyo av receiver HT-R758

You need a RCA sub-woofer cable (analog mono) to connect between the receiver's sub-woofer Pre Out and the sub-woofer. This cable has a single RCA plug at each end of the cable. The cable is somewhat thicker than some audio RCA cables. You can use any RCA cable temporarily. The manual for the HT-R758 is available from Onkyo here: https://onkyousa.com/ht-r758 . The current link to the manual is https://assets.onkyo-av.com/product-manuals/HT-S6500_English_2022-11-02-204020_ivkn.pdf?v=1667421620 . See page EN-13 (page 13 of the PDF) for connecting to the subwoofer. The original package came with a 10' RCA sub-woofer cable, see page EN-1 (page 81 of the PDF) for the speaker list. I hope this helps. Cindy Wells
12/10/2023 12:09:43 AM • Onkyo Audio... • Answered on Dec 10, 2023
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Onkyo 6 disc cd player onkyo DX-C390

my onkyo 6 disc changer was doing the same thing was doing the same thing. i opened it up and noticed the cds weren't quite stopping at the right spot. so i loosened the screw right in the middle of the disc tray. now operates perfectly now. i think maybe with age, the belt tension got a little lighter ant loosening the screw compensated for it.
10/29/2023 1:16:35 AM • Onkyo DX-C390... • Answered on Oct 29, 2023
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What's the error M1.04/19912A50?

The error code M1.04/19912A50 on your Onkyo AV receiver HT-R398 typically indicates a firmware or software-related issue. To resolve this problem and reset your receiver, you can follow these steps:
  1. Power Cycle the Receiver:
    • Turn off the receiver and unplug it from the power source.
    • Wait for about 10-15 minutes to ensure that all internal components have fully powered down.
    • Plug the receiver back in and turn it on.
  2. Factory Reset:
    • If the error persists after power cycling, you may need to perform a factory reset to restore the receiver to its default settings. Note that this will erase all your custom settings, so make sure to back up any important configurations if possible.
    • To perform a factory reset, refer to your receiver's user manual for specific instructions. Typically, this involves pressing and holding specific buttons on the front panel while powering on the receiver. The exact combination of buttons may vary by model.
  3. Firmware Update:
    • Ensure that your receiver's firmware is up to date. Visit the Onkyo website and check if there are any firmware updates available for your HT-R398 model. If updates are available, follow the provided instructions to update the firmware.
  4. Contact Customer Support:
    • If the issue persists after trying the above steps, it's a good idea to contact Onkyo customer support or visit their official support website. They may be able to provide specific guidance or solutions for the error code you're encountering.
Remember to consult your receiver's user manual for model-specific instructions, as the steps to reset or update firmware can vary between different Onkyo models. Additionally, be cautious when performing a factory reset, as it will erase all settings and return the receiver to its default state.
10/1/2023 11:51:04 AM • Onkyo Audio... • Answered on Oct 01, 2023
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Onkyo HT-R320 Audio Video Receiver. Is there any hard reset feature

Question edited to correct all the typos! Onkyo support suggested I reset the unit by holding the video 1 button while pressing power to reset to factory default, which according to the Tech will reset the Logic controls of the unit. Sep 4, 2005

Problem with ONKYO HT-R320 receiver (HT-S570) - AVS Forum

https://www.google.com/search?q=Onkyo+HT-R320+hard+reset ..
9/9/2023 7:36:30 PM • Onkyo Audio... • Answered on Sep 09, 2023
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Why is my Onkyo SKW-591 making a thumping sound?

The thumping sound might be originating from problems within internal parts, like capacitors or resistors, which could be contributing to the issue
8/31/2023 10:32:41 AM • Onkyo Audio... • Answered on Aug 31, 2023
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My Onkyo TXSR393 receiver has no power will not turn on

Open up the case and look for a small glass fuse on the power board. Then you have to work out which component caused it to blow. Normally, you need professional service.
8/25/2023 6:28:48 PM • Onkyo Audio... • Answered on Aug 25, 2023
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My Onkyo TX SV 535 Surround Sound wont work

Speaker relays have oxide on the contact points. Open up all the speaker, spk, relays and remove the oxide layer formed on the 12 contact points. Those 3 relays are on the spk terminal board. You can located it easily. It just mounted next to spk output, a horizontal board.
8/15/2023 11:31:07 PM • Onkyo TX-SV535... • Answered on Aug 15, 2023
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I have ONKYO HT-R997 which is in NG:LCR mode and have tried alot but no success yet. Need Help SOS Call

My Onkyo receiver is throwing up a code: NG

JustAnswer https://www.justanswer.com > home-theater-stereo > fl... Nov 29, 2020 - The NG error code usually refers to a short in the amplifier system or one of your speaker channels. First, please turn off the receiver. Please ... 1 answer ยท Top answer: Please visit this page to find your nearest service center https://www.onkyo ..
7/25/2023 3:55:48 PM • Onkyo Audio... • Answered on Jul 25, 2023
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How can I put my onkyo pa 7sd in aux

To switch your Onkyo PA 7SD amplifier to the auxiliary (AUX) input, follow these steps:
  1. Locate the input selector: Look for the input selector knob or button on the front panel of the amplifier. It is usually labeled with various input options such as "AUX," "CD," "Tuner," etc.
  2. Turn on the amplifier: Ensure that the amplifier is turned on by pressing the power button or flipping the power switch.
  3. Select the AUX input: Rotate the input selector knob or press the corresponding input button to choose the AUX input. The label "AUX" should be indicated on the display or selector knob.
  4. Connect your device: Connect the audio output of your desired device (e.g., smartphone, MP3 player, or external audio source) to the AUX input on the back panel of the amplifier. Use an appropriate audio cable (e.g., RCA or 3.5mm) depending on the available input/output ports.
  5. Adjust the volume: Once you have selected the AUX input, adjust the volume knob on the amplifier to your desired listening level. You should now be able to hear the audio from your connected device through the amplifier.
7/2/2023 3:07:58 PM • Onkyo Audio... • Answered on Jul 02, 2023
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