Omron Sport & Outdoor - Others - Recent Questions, Troubleshooting & Support


Perhaps contact Omron for assistance.

Unclear if you want to simply merge 2 CSC files on a computer or somehow on the HJ-720ITC

(Also, is that an I or a 1 in the model name?)

Contact Omron through the internet:

https://www.omronhealthcare.ca/contact/

Omron Sport &... | Answered on Oct 19, 2019


A good hardware store should have a screw that fits and someone willing to help. There is usually 1 in every town. The type of store that has things everywhere and has screws/washers/nails in bins. You could also call Omron and ask them what size in the screw their number is 800-634-4350 before heading to the store. They may even send you out one if you ask nicely.

Omron Sport &... | Answered on Apr 12, 2019


drop-down-icon-small-empty-arrow._v13355991_.gifNathan Price says: I had the same download problem, and after fiddling with the pedometer for a couple of hours I figured out the basis of the problem and was able to fix it. Being a software engineer, I figured that since it copies each day's data to memory once the clock clicks over to 12 AM, there must have been one day somewhere that had corrupt data. The download would always reach a certain percentage and then fail and as more days were saved, the percentage went up slowly. Unfortunately, Omron does not provide a mechanism to clear the internal memory inside the pedometer, which it really needs to do. The reset button on the back does NOT do this. The software on the computer has nothing to do with this problem. It is completely internal to the pedometer itself. In any case, to fix the problem, I just started setting the clock to 11:59 PM, waiting a minute and doing this quite a few times until the corrupt day's data was pushed out of memory. It holds 42 days, so eventually the data will be erased. Well, it fixed the problem! Of course, when the download finally worked the data was all screwed up. Then I just exported all the data to CSV, opened it up in a text editor and fixed the screwed up days, then re-imported the CSV file using the software.

Unfortunately, this whole process takes patience and a good knowledge of computers and software. Shame on Omron for not making it more user-friendly and providing a button to clear the memory or enabling the software to skip over and delete corrupt data. But hey, that's what you get for $30, software developed in India.

Omron Hj 720ITC... | Answered on Apr 02, 2016


Pedometers do not shutdown. It resets at 12 midnight. It will shutdown only when battery runs out OR you remove it.

Omron Hj 720ITC... | Answered on Mar 09, 2016


It means that Data for 30 days is available in the Pedometer memory and can be downloaded. If you do not download, the symbol "Bi" continues to flash, consuming the battery.

Omron Hj 720ITC... | Answered on Aug 31, 2015


Not heard the terminology throw out bearing do you mean thrust bearing for the clutch or the starter bendix ?

Omron Hj 720ITC... | Answered on Mar 09, 2015


LR43 1.5v Alkaline Button Batteries also known as AG12 301 386 L1142 LR1142 186 D301 D386

You should be able to find a suitable replacement at a hardware store, or perhaps a drugstore or supermarket.

Omron Sport &... | Answered on Mar 07, 2015


hey m sending you a video may be this help you https://www.youtube.com/watch?v=ZG67T_9UgSI

Omron Hj 720ITC... | Answered on Mar 04, 2015


hello dear m sending you a manual link how to reset time http://www.manualslib.com/manual/497070/Omron-Hj-322u.html

Omron Sport &... | Answered on Mar 04, 2015


This flashing Bi indicates full storage. It's time for you to download your data to the PC. It will keep working for you but will not be able to store any more data.

Omron Hj 720ITC... | Answered on Dec 13, 2014

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