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Olympus camedia c-370 showing lights but not opening

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3/11/2023 11:26:34 AM • Olympus Cameras • Answered on Mar 11, 2023
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My Olympus WS-802 recorder has a "down volume" issue, where it just won't work, I can't lower the volume

It sounds like the water damage may have caused the down volume button to malfunction. While it may be possible to fix the button, it would require opening up the device and performing some troubleshooting, which can be difficult if you don't have experience with electronics. I would recommend taking the recorder to a professional repair shop or contacting Olympus customer support to see if they can assist you with repairs. If the device is still under warranty, they may even be able to provide a replacement.
2/14/2023 4:55:30 AM • Olympus Audio... • Answered on Feb 14, 2023
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WHEN I TURN MY OLYMPUS ON IT GOES RIGHT TO "ZOOM ERROR" THEN SHUT OFF. ANY SUGGESTIONS?

When your Olympus camera goes straight to "Zoom Error" and then turns off, it is likely that there is an issue with the camera's lens mechanism. Here are a few things you can try to troubleshoot the problem:
  1. Turn off the camera and remove the battery and memory card. Then, wait for a few minutes before re-inserting them and turning the camera back on.
  2. Gently move the lens back and forth with your fingers to see if it can be moved and if it is stuck.
  3. Use a can of compressed air to blow dust and debris out of the lens mechanism.
  4. Check the lens for any physical damage such as cracks or dents.
  5. Try using the camera without the zoom function to see if it still turns off.
  6. If none of the above steps resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed.
It's important to keep in mind that the Olympus camera is an older model camera, which makes it harder to find replacement parts and professional repair services. If the camera is still under warranty, you may be able to get it repaired or replaced by the manufacturer.
1/23/2023 6:41:12 PM • Olympus Cameras • Answered on Jan 23, 2023
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My olympus sz 14 camera shows Zoom error on the screen when I turn it on and then turns off immediately. I bought a new battery a d charged the camera but it continues to shut off.

The "Zoom Error" message that appears on your Olympus SZ-14 camera's screen when you turn it on, followed by the camera turning off immediately, could be caused by a problem with the camera's lens. Here are a few things you can try to troubleshoot the problem:
  1. Turn off the camera and remove the battery and memory card. Then, wait for a few minutes before re-inserting them and turning the camera back on.
  2. Try gently tapping the camera on a flat surface to try and realign the lens.
  3. Check the lens for any dirt or debris that may be blocking the movement of the lens. Clean the lens with a soft, dry cloth.
  4. Check the lens for any physical damage like dents or cracks.
  5. Try using the camera without the zoom function to see if it still turns off.
  6. Contact Olympus customer support: If you have tried all the above steps and the camera is still not working, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed.
It's important to keep in mind that the Olympus SZ-14 is an older model camera, which makes it harder to find replacement parts and professional repair services. If the camera is still under warranty, you may be able to get it repaired or replaced by the manufacturer.
1/23/2023 6:39:30 PM • Olympus Cameras • Answered on Jan 23, 2023
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How to transfer photos taken by an Olympus Camedia C-1000 L to a computer?

To transfer photos taken by an Olympus Camedia C-1000L camera to a computer, you can use the following method:
  1. Connect the camera to the computer using a USB cable.
  2. Turn on the camera and set it to the "PC" or "Computer" mode.
  3. On your computer, a new drive or a pop-up window should appear, indicating that the camera has been recognized.
  4. Open the drive or window and navigate to the folder where your photos are stored.
  5. Select the photos you want to transfer and copy them to your computer by using drag and drop or "Copy" and "Paste" functions.
Alternatively, you can use the Olympus Camedia Master software that came with the camera to transfer photos. Once connected and the software is open, you will be able to see the camera's content, then you can select and transfer the photos to your computer. It's important to keep in mind that the Olympus Camedia C-1000L is an older model camera, which may not be compatible with the latest version of computer operating systems, so it's recommended to check the software and the operating system compatibility before transferring the photos.
1/23/2023 6:38:01 PM • Olympus Cameras • Answered on Jan 23, 2023
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Olympus vn6200pc won't power on. I can plug into pc and play files and screen comes on but if not plugged into computer it wont come on. Tried disassembling but no obvious cause seen...

If your Olympus VN-6200PC digital voice recorder is not turning on, even when it's not plugged into a computer, there could be a few different reasons. Here are a few things you can try to troubleshoot the problem:
  1. Check the batteries: Make sure that the batteries are inserted correctly and that they have enough power. If the batteries are low or dead, the device may not function properly. Try replacing the batteries with fresh ones.
  2. Check the power switch: Make sure that the power switch is in the correct position and that it's not stuck.
  3. Check the firmware: Make sure that the device's firmware is up to date.
  4. Try a factory reset: Some devices have a factory reset option that can be accessed through the menu or by holding down certain buttons. This will erase all data on the device, but it may fix some software issues.
  5. Check the charging port: Make sure that the charging port on the device is clean and free of debris.
  6. Contact Olympus customer support: If you have tried all the above steps and the device is still not turning on, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed.
It's important to keep in mind that the Olympus VN-6200PC is an older model device, which makes it harder to find replacement parts and professional repair services.
1/23/2023 6:36:03 PM • Olympus Cameras • Answered on Jan 23, 2023
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My Olympus vn5200pc is "LOCK" mode and I can't get it unlocked

If your Olympus VN-5200PC digital voice recorder is in "LOCK" mode and you are unable to unlock it, there could be a few different reasons. Here are a few things you can try to troubleshoot the problem:
  1. Check the manual: Consult the manual of your device to ensure that you are using the correct procedure to unlock the device.
  2. Check the lock switch: Make sure that the lock switch on the side of the device is not engaged.
  3. Change the batteries: If the batteries are low or dead, the device may not function properly. Try replacing the batteries with fresh ones.
  4. Check the firmware: Make sure that the device's firmware is up to date.
  5. Try a factory reset: Some devices have a factory reset option that can be accessed through the menu or by holding down certain buttons. This will erase all data on the device, but it may fix some software issues.
  6. Contact Olympus customer support: If you have tried all the above steps and the device is still locked, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed.
It's important to keep in mind that the Olympus VN-5200PC is an older model device, which makes it harder to find replacement parts and professional repair services.
1/23/2023 6:34:26 PM • Olympus Cameras • Answered on Jan 23, 2023
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How to reset time and date on olympus ws852 en

To reset the time and date on your Olympus WS-852 digital voice recorder, you can follow these steps:
  1. Turn on the device by pressing the power button.
  2. Press the "Menu" button to access the main menu.
  3. Use the arrow keys to navigate to the "Settings" option and press the "OK" button.
  4. Use the arrow keys to navigate to the "Time and Date" option and press the "OK" button.
  5. Use the arrow keys to navigate to the "Time and Date" option and press the "OK" button again.
  6. Use the arrow keys to set the correct time and date, and press the "OK" button to save the changes.
  7. Press the "Menu" button to exit the settings menu.
It's important to check the manual of your device to ensure the above steps are accurate, as the process to reset the time and date may vary depending on the firmware version or the model of the device. If you still have trouble resetting the time and date, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed.
1/23/2023 6:32:52 PM • Olympus Cameras • Answered on Jan 23, 2023
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My olympus E50 won't save to the XD card . . .

If your Olympus E50 camera is not saving photos to the XD card, there could be a few different reasons. Here are a few things you can try to troubleshoot the problem:
  1. Check the XD card: Make sure that the XD card is properly inserted into the camera and that there is enough space available on the card for the photos you are trying to save. It's also important to check that the XD card is not locked, damaged, or corrupted.
  2. Check the camera's settings: Make sure that the camera is set to save photos to the XD card and not to the camera's internal memory.
  3. Format the XD card: Formatting the XD card will erase all data on it, but it can also fix some file system errors. Make sure to back up any important files before formatting.
  4. Check the camera's firmware: Make sure that the camera's firmware is up to date.
  5. Check the camera's manual: Some cameras may have different settings or limitations that affect the use of the XD card.
If none of the above steps resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed. It's important to keep in mind that the Olympus E50 is an older model camera, which makes it harder to find replacement parts and professional repair services.
1/23/2023 6:31:22 PM • Olympus Cameras • Answered on Jan 23, 2023
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ICANNOT OPEN SETTINGS WITH OLYMPUS VG140

If you are unable to open the settings menu on your Olympus VG140 camera, there could be a few different reasons. Here are a few things you can try to troubleshoot the problem:
  1. Check the camera's battery: Make sure that the camera's battery is fully charged and properly inserted into the camera.
  2. Check the camera's firmware: Make sure that the camera's firmware is up to date.
  3. Check the camera's manual: Some cameras may have different settings or limitations that affect the use of the settings menu.
  4. Check the camera's buttons: Make sure that the buttons on the camera are working properly and not stuck or malfunctioning.
  5. Reset the camera: Some cameras have a reset button or option that can be used to restore the camera's factory settings. This can be found in the camera's manual.
If none of the above steps resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed. It's important to keep in mind that the Olympus VG140 is an older model camera, which makes it harder to find replacement parts and professional repair services.
1/23/2023 5:48:57 PM • Olympus Cameras • Answered on Jan 23, 2023
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Olympus 770sw camera. no image on lcd when taking photo

The issue you are experiencing with your Olympus 770SW camera, where the LCD screen is not showing an image when attempting to take a photo, could be related to a problem with the camera's display or image processing. Here are a few things you can try to troubleshoot the problem:
  1. Check the camera's settings: Make sure that the camera's display settings are set to show the live view when taking a photo.
  2. Check the LCD screen: Make sure the LCD screen is clean and free of any scratches or cracks.
  3. Check the camera's firmware: Make sure that the camera's firmware is up to date.
  4. Check the camera's battery: Make sure that the camera's battery is fully charged and properly inserted into the camera.
  5. Check for physical damage: If the camera is not under warranty and you have the technical knowledge, it is possible to check the internal processing and the LCD screen for any physical damage.
If the above steps do not resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue, or tell you if a repair is needed. It's important to note that the Olympus 770SW is an older model camera, which makes it harder to find replacement parts and professional repair services.
1/23/2023 5:40:01 PM • Olympus Cameras • Answered on Jan 23, 2023
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Olympus all weather 700.flashing lines across screen when trying to take picture

The issue you are experiencing with your Olympus all-weather 700 camera, where lines appear across the screen when attempting to take a photo, could be related to a problem with the camera's sensor or image processing. Here are a few things you can try to troubleshoot the problem:
  1. Clean the lens: Make sure the lens is clean and free of any debris or smudges. If necessary, use a lens cleaning solution and a microfiber cloth to clean the lens.
  2. Check the camera's settings: Make sure that the camera is set to the appropriate resolution and image quality settings.
  3. Try different memory cards: Try using a different memory card to see if the problem is related to the card itself.
  4. Make sure that the camera firmware is up to date.
  5. Check for physical damage: If the camera is not under warranty and you have the technical knowledge, it is possible to check the sensor and internal processing for any physical damage.
If the above steps do not resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed. It's important to note that the Olympus all-weather 700 is an older model camera, which makes it harder to find replacement parts and professional repair services.
1/23/2023 5:38:34 PM • Olympus Cameras • Answered on Jan 23, 2023
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Can olympus e500 record video?

Yes, the Olympus EVOLT E-500 digital camera is capable of recording video. The camera has the ability to record video in AVI format, at a resolution of 640x480 pixels, and at a frame rate of 30 frames per second. The camera also has a built-in microphone for audio recording. It's important to note that the video recording function of the Olympus EVOLT E-500 is quite basic and the camera is not designed primarily for video recording, so the quality of the video may not be as good as a dedicated video camera. Also, the camera firmware is quite old and it may not be compatible with the latest video editing software. It's recommendable to check the software compatibility before recording videos.
1/23/2023 5:36:48 PM • Olympus EVOLT... • Answered on Jan 23, 2023
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My olympus mju ii the cover does not go across cleanly and it seems this is causing problems when the lens retracts suggestions?

It sounds like the issue you are experiencing with your Olympus MJU II camera is related to the cover not closing properly. This can cause problems with the lens retracting, which can lead to damage to the camera. Here are a few suggestions to fix the problem:
  1. Clean the cover and camera body: Dust and debris can accumulate on the cover and camera body, making it difficult for the cover to close properly. Use a soft brush or microfiber cloth to gently clean the cover and camera body.
  2. Check the cover's alignment: Make sure that the cover is properly aligned with the camera body. If it is off-center, it may not close properly.
  3. Check the cover's hinge: If the cover's hinge is bent or damaged, it may not close properly. Inspect the hinge and see if it needs to be adjusted or replaced.
  4. Check the lens mechanism: Make sure that the lens mechanism is clean and free of debris. Dust and debris can accumulate on the lens mechanism, causing it to malfunction.
  5. Have a professional take a look: If none of the above steps resolve the issue, it may be best to take the camera to a professional for repair. They will be able to diagnose and fix the issue, or tell you if a repair is needed.
It's important to keep in mind that the Olympus MJU II is a film camera, and it's not manufactured anymore, so it's harder to find replacement parts. It's recommendable to have a professional check the camera before using it, to prevent further damage.
1/23/2023 5:35:21 PM • Olympus Cameras • Answered on Jan 23, 2023
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I have a Godox X1 trigger, with a TT350 flash. When not on the camera thay work. when mounted on my Olympus E-M10 it does not flash.

The issue you are experiencing with your Godox X1 trigger and TT350 flash not firing when mounted on your Olympus E-M10 camera, could be related to the camera's settings or the compatibility of the trigger and flash with your camera. Here are a few things you can try:
  1. Make sure the trigger and flash are set to the correct channel and group: The trigger and flash should be set to the same channel and group in order for them to communicate properly.
  2. Check the camera's flash settings: Make sure that the camera's flash mode is set to "Wireless" or "Off-Camera" and that the flash is set to "Manual" or "TTL" mode.
  3. Check for firmware updates: Make sure that the trigger and flash have the latest firmware installed. This can be done through the Godox website or by using the Godox firmware update tool.
  4. Check the camera's hot shoe: Make sure that the camera's hot shoe is clean and free of debris. Also, check that the trigger and flash are properly connected to the hot shoe.
  5. Check the camera's manual: Make sure that the camera is compatible with the trigger and flash. Some cameras may have different settings or limitations that affect the use of external flashes.
If none of the above steps resolve the issue, it may be best to contact Godox customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed. It's also important to note that some cameras have a "pre-flash" that might not be compatible with some triggers, in this case, you should use the manual flash mode to avoid this problem.
1/23/2023 5:33:55 PM • Olympus Cameras • Answered on Jan 23, 2023
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Olympus omd10 mark3 .Tip on using using it

The Olympus OM-D E-M10 Mark III is a high-performance mirrorless camera that offers advanced features and manual controls for experienced photographers. Here are a few tips for using your camera:
  1. Get to know the buttons and controls: Take some time to familiarize yourself with the camera's buttons and controls. This will make it easier to adjust settings and take photos quickly.
  2. Use manual mode: The OM-D E-M10 Mark III offers manual controls for aperture, shutter speed, and ISO. By using manual mode, you'll have more control over the final image and be able to create more creative shots.
  3. Experiment with different lenses: The OM-D E-M10 Mark III is compatible with a wide range of lenses, so experiment with different lenses to find the ones that work best for the type of photography you're interested in.
  4. Use the built-in Wi-Fi and the OI.Share App: The camera has built-in Wi-Fi that allows you to connect to your smartphone or tablet and easily share your images or control the camera remotely with the Olympus OI.Share app.
  5. Take advantage of the advanced features: The OM-D E-M10 Mark III offers advanced features such as live composite and focus stacking, take some time to explore these features and see how they can enhance your photography.
  6. Use the electronic viewfinder: The camera has an electronic viewfinder that allows you to compose your shots even in bright sunlight or other challenging lighting conditions.
  7. Learn how to use the different shooting modes: The camera has different shooting modes like P, A, S, M, Auto, Scene, and Art filters. Learn how to use these modes to take better photos in different situations.
Remember that the best way to get the most out of your camera is to practice and experiment with different settings and techniques.
1/23/2023 5:32:00 PM • Olympus Cameras • Answered on Jan 23, 2023
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TG630 camera. When I push the on button Olympus flashes then screen goes blank.Have a new battery fully charged. When I plug into laptop it won't turn on, but images are there. Help!

It sounds like the issue you are experiencing with your Olympus TG630 camera is related to power. The camera turns on briefly and then the screen goes blank. It also doesn't turn on when plugged into a laptop. Here are a few things you can try to troubleshoot the problem:
  • Make sure that the battery is inserted correctly and securely into the camera.
  • Try using a different, fully charged battery to see if the problem is related to the battery.
  • Check the battery compartment and ensure that there is no debris or corrosion that could be preventing the battery from making a proper connection.
  • Make sure that the camera firmware is up to date.
  • If the camera is not under warranty and you have the technical knowledge, it is possible to check the internal power supply for any physical damage.
If the above steps do not resolve the issue, it may be best to contact Olympus customer support for further assistance. They will be able to diagnose and fix the issue or tell you if a repair is needed. It is also possible that there is a problem with the camera's power switch or the power supply circuit which could require a professional to repair.
1/23/2023 5:29:48 PM • Olympus Cameras • Answered on Jan 23, 2023
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I need a manual for Olympus PSD 20

You can find a manual for the Olympus PSD 20 on the Olympus website. You can download the manual in PDF format by visiting the following link: https://www.olympus.com/site/en/c/support/manuals/ Select the product category "Voice Recorders" and then select your specific model, the Olympus PSD 20. You will be able to find the manual, along with other information and resources, such as software and firmware updates. Alternatively, you can also try searching for the manual on online retailers such as Amazon or eBay. If you are unable to find the manual for the Olympus PSD 20, you can contact Olympus customer support for assistance. They will be able to provide you with the manual or point you in the right direction to find it.
1/23/2023 5:27:54 PM • Olympus Cameras • Answered on Jan 23, 2023
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Can i make my olympus sp-81souz as a webcam

It is not possible to use the Olympus SP-810UZ as a webcam directly, as it does not have a built-in webcam function. However, there are a few ways to use your camera as a webcam with the help of third-party software. Here are a few options:
  1. Use webcam software: You can use software like ManyCam, SparkoCam, or WebcamMax to turn your camera into a webcam. This software allows you to use your camera as a webcam by connecting it to your computer via a USB cable.
  2. Use a video capture card: You can purchase a video capture card that will allow you to connect your camera to your computer and use it as a webcam. You can find these cards online or at electronics stores.
  3. Use an HDMI capture card: Some cameras include an HDMI output, you can use an HDMI capture card to connect your camera to your computer and use it as a webcam.
It's important to note that, the quality of the image and the resolution may not be as good as a dedicated webcam, also the software may not work with some camera models. It's recommended to check the software compatibility before purchasing any of the above options.
1/23/2023 5:24:26 PM • Olympus Sp-810uz... • Answered on Jan 23, 2023
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