Nortel Recent Questions, Troubleshooting Help & Support

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How do I include all phones on our network to ring when someone calls in on our Nortel T7316E? Currently only two lines out of six will ring.

If they are wired, ensure you are using the correct sockets with the bell wire connected.

Nortel Lands... | Answered on Jan 11, 2021

1 Answer

We just had a used

You will need to go into programming and set all the phones to ring.
Log in: Feature **266344, 266344
Scroll to Configuration > Line Access > Enter set number > Scroll to Ringing> Then go to each line and set it to ring.

Nortel Meridian... | Answered on Jun 01, 2020

1 Answer

Meridian phone won't hang up.

Check the handset cable and make sure it is not plugged into the headset port. You should also try picking up the handset while on a call, make sure your HF button is not lit, wait a couple of seconds, then hang up the handset. If that doesn't work, then you should try looking in programming to see if there is a problem there.

Nortel Meridian... | Answered on Jun 01, 2020

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Display on nortel T7316E shows Services ON instead of date and time. How do I remove this?

Nortel Lands... | Posted on May 17, 2019 | Be the first to answer

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I am trying to change the voicemail password on my companies t7316E Nortel phone and absolutely none of the advice that I'm able to find has worked. HELP!!!

https://www.digitcom.ca/training_video_tutorials-2/how-to-reset-your-mailbox-password

Try this video instruction

Nortel Lands... | Answered on Apr 15, 2019

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Program caller ID on M7208 Meridian/Norstar PBX phone

Nortel Meridian... | Posted on Mar 06, 2019 | Be the first to answer

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How do I remove Denied in Admin from a Nortel phone please advice

Nortel Lands... | Posted on Feb 20, 2019 | Be the first to answer

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Voicemail at nortel networks phone T7316E it says out of space

Nortel Lands... | Posted on Feb 15, 2019 | Be the first to answer

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Edit delayed ring time on Nortel T7316 phone system?

Nortel Lands... | Posted on Feb 08, 2019 | Be the first to answer

2 Answers

Change display names

A problem with answering this question is first that the main SYSTEM keeps this info not the handset, so for the 3x8, 6x16, and 8x24 systems you can do the following (PROVIDED, the installer did not change the passwords to access).

Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Press: NEXT Display will read: "B. General Admin"
(NEXT is always the button on the right of your lines/extension list, 2nd button down from top.)
4. Press: SHOW Display will read: "1. Sys speed dial" (SHOW is one key up from NEXT)
5. Press: NEXT Display will read: "2. Names"
6. Press the SHOW Display will read: "Set names"
7. Press: SHOW Display will read: "Show set:__"
8. Enter the extension number of which you wish to change the name Display will read: "<##:name>"
9. Press the CHANGE softkey
10. Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

I may be mistaken however I think you have to be on a model M7310, T7316, or M7324 phone (there should be at least one usually at the main desk) in order to program I don't think you can directly do it from the T7208.

Hope this helps.

Nortel Business... | Answered on Feb 01, 2019

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Nortel T7316E office phone is too loud. Not ringer but handset. The volume never saves. Do I have to turn it down every time?

Nortel Lands... | Posted on Feb 01, 2019 | Be the first to answer

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I have a Nortel 7316E phone. I'm locked out of retrieving my messages and can't figure out how to unlock it. Can you help?

Nortel Lands... | Posted on Feb 01, 2019 | Be the first to answer

1 Answer

I have a Nortel Norstar M7208. When there is a voice mail line 1, when selected, gives a 3-tone "beep" to signal message.

If you have cleared the voicemail on the phone bank itself is there a possibility that your provider has it's own separate voicemail service?

I have ran into this scenario a number of times as the voicemail on your unit is a separate service from the provider. They will commonly have some number to dial to check the messages, It seems like they enable this "feature" usually when some other change has been made to the phone service, like call waiting, distinctive ring, etc.

Nortel Norstar... | Answered on Jan 25, 2019

1 Answer