A problem with answering this question is first that the main SYSTEM keeps this info not the handset, so for the 3x8, 6x16, and 8x24 systems you can do the following (PROVIDED, the installer did not change the passwords to access).

Press FEATURE * * 2 6 6 3 4 4
Enter Password: 2 6 6 3 4 4 Display will read: " A. Configuration"
Press: NEXT Display will read: "B. General Admin"
(NEXT is always the button on the right of your lines/extension list, 2nd button down from top.)
4. Press: SHOW Display will read: "1. Sys speed dial" (SHOW is one key up from NEXT)
5. Press: NEXT Display will read: "2. Names"
6. Press the SHOW Display will read: "Set names"
7. Press: SHOW Display will read: "Show set:__"
8. Enter the extension number of which you wish to change the name Display will read: "<##:name>"
9. Press the CHANGE softkey
10. Using the dial pad spell out the name Ex: If you need the letter K press the 5 key twice and then press # to confirm the letter. Continue until the entire first name is spelled. (note: you are limited to 7 characters)
11. Press: NEXT (if you fail to do this step, the name will not be saved!!!)
12. Press the RLS key

I may be mistaken however I think you have to be on a model M7310, T7316, or M7324 phone (there should be at least one usually at the main desk) in order to program I don't think you can directly do it from the T7208.

Hope this helps.

Nortel Business... | Answered on Feb 01, 2019

0 Answers

Nortel T7316E office phone is too loud. Not ringer but handset. The volume never saves. Do I have to turn it down every time?

Nortel Lands... | Posted on Feb 01, 2019 | Be the first to answer

0 Answers

I have a Nortel 7316E phone. I'm locked out of retrieving my messages and can't figure out how to unlock it. Can you help?

Nortel Lands... | Posted on Feb 01, 2019 | Be the first to answer

1 Answer

I have a Nortel Norstar M7208. When there is a voice mail line 1, when selected, gives a 3-tone "beep" to signal message.

If you have cleared the voicemail on the phone bank itself is there a possibility that your provider has it's own separate voicemail service?

I have ran into this scenario a number of times as the voicemail on your unit is a separate service from the provider. They will commonly have some number to dial to check the messages, It seems like they enable this "feature" usually when some other change has been made to the phone service, like call waiting, distinctive ring, etc.

Nortel Norstar... | Answered on Jan 25, 2019

1 Answer

"Incoming Only"

depends what model phone it is, try Feature * 2 then press the button you want to program, this will show what that is currently used for

Nortel Norstar... | Answered on Jan 25, 2019

1 Answer

Have Nortel system. When call comes into line three, it won't recognize any buttons pushed to go to extension. All other lines work fine

Do an inquiry to find out what is on the button 1st.

On hook
[FEAT] *0 and the button should show what it IS not what it should have been

Nortel Lands... | Answered on Jan 23, 2019

0 Answers

How to mute the dual tone beep on Nortel M7310?

Nortel Norstar... | Posted on Jan 23, 2019 | Be the first to answer

1 Answer

We have one phone line. Can we conference with nortel 7316E?

You can conference people WITHIN the system. If you want to do it with 1 line and externally, you have to do that through your carrier like AT&T

Nortel Lands... | Answered on Dec 29, 2018

0 Answers

Nortel system. Line 5 is being automatically redirected to an external number and I cannot seem to turn it off.

Nortel Lands... | Posted on Dec 07, 2018 | Be the first to answer

1 Answer

I have a Nortel Networks M3904. I need to unlock voicemail because I can't remember my new password I set. We do not have the Admin phone to go to. Can you tell me what I need to do?

might be best if you reset password. go to your email web site and log in. email address fine, then look for small question forgotten password.

complete with your email address, if recorded with email website it will send you a link or offer to alter change password. if lucky then remember to save password to pc memory. you can then look up in settings passwords in fact try that first go to settings and general then passwords
if logged you should get code to open if you haven't altered try 0000 bevlucky will let you in then sift through other passwords to find your. then edit change AND REMEMBER. GOODLUCK.

Nortel Lands... | Answered on Oct 30, 2018

1 Answer

We have a Nortel Networks phone system and when trying to transfer a call to voicemail it says "Inactive Feature". I can't seem to find anyone to help.

It must be switched in settings menu

Nortel Lands... | Answered on Oct 23, 2018

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