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Hmmm, sounds like you may need to replace some equipment. If they are using the handsets, I would replace the handsets first (lots on eBay). Then, if that doesn't fix the problem, try handset cords, then replace the phones. You can also just upgrade your system since these phones are pretty old.

NorStar M7208... | Answered on Jun 01, 2020 | 106 views


It sounds like you may be trying to use this phone with a landline. These phones have to be used with a phone system (616KSU, 8x24 KSU). Your phone could be working, but the contrast is bad. You can adjust by Feature *7. Also, Check the connections for your panel if you do have a panel. The wiring does not matter at the distribution panel because they can be switched. There is not a positive or a negative.

NorStar M7310... | Answered on Jun 01, 2020 | 32 views


You will need to enable it in programming. Access programming by dialing Feature **266344, then using 266344 for your password. Your password may be different. Contact your phone company for more details. Scroll to "General Admin". Scroll to "Permissions". Enter set number. The first option is "Full handsfree:N" Press CHANGE to set it to "Y". Scroll to HF Answerback and adjust it to "Y" to complete the process. Press Rls to exit programming.

NorStar Meridian... | Answered on Jun 01, 2020 | 285 views


It could be that whoever is paging is not paging all the zones. To page all zones, dial Feature 610

NorStar Meridian... | Answered on Jun 01, 2020 | 22 views


You can adjust the ringer of your Nortel phone by dialing Feature *6, then using the volume bar to adjust the ringer while the tone is playing, or dial Feature *80 to adjust it there.

NorStar T7316E... | Answered on Jun 01, 2020 | 166 views


Reset voicemail box and when the set up the voicemail on there phone and record there greeting make sure they record there name as well then it will play the extensions recorded name

NorStar Meridian... | Answered on Apr 05, 2020 | 177 views


Make sure you are playing the same greeting number you are recording

NorStar M7324... | Answered on Apr 05, 2020 | 101 views


The extensions must be added to a ring group and the the number programmed to ring that group

NorStar T7316E... | Answered on Apr 05, 2020 | 125 views


If it is on all phones it sounds like the system defaulted and needs to be re programmed

NorStar T-Series... | Answered on Apr 05, 2020 | 53 views


Switch jacks that they are plugged into and see if that don't fix it

NorStar M7310... | Answered on Apr 05, 2020 | 83 views


You would need to change the ccr tree

NorStar Meridian... | Answered on Apr 05, 2020 | 74 views


Set relocation will not help if it is not the same model phone your buttons will be all messed up

NorStar... | Answered on Apr 05, 2020 | 66 views


You are picking up background noise as well as what you are trying to say. The mics are sensitive if you are moving papers or have a fan blowing that will cause the issue you have described

NorStar Meridian... | Answered on Apr 05, 2020 | 250 views


It would need to be programmed to do it.

NorStar M7310... | Answered on Apr 05, 2020 | 117 views


Sounds like the extension needs to be programed to ring for incomming calls.
Programming2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming2.gif by pressing the feature key followed by **266344.

When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.

At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)continue with the remainder of the incoming lines that you have on your telephone
press the release key when finished

NorStar M7208... | Answered on Dec 01, 2019 | 1,671 views

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