Cracked ninja blender
Maybe you'd find your answer a little quicker if you posted your question somewhere besides the refrigerator forum.
Single serve ninja cup stuck in base
IF YOU ARE ALREADY STUCK: Find the tiny detention/release "button" in the grove at the back near the top of the base unit. Use a butter knife or the back of a sharp one to slide the button DOWN toward the counter (not in toward the blender blades).
TO PREVENT THE PROBLEM: Look at the 4 locking tabs on the single serve cup. They are rectangular with the lower right corner HEAVILY beveled (when viewed broadside). The solution to the problem is to LIGHTLY bevel the upper left corner too. I used a pocket knife to shave just a little bit off at 45 degrees. Proceed carefully one tab at a time testing it in the rear slot. Shave just enough to get an easy release. Shave all 4 tabs on the cup so it doesn't matter which one is inserted in the rear groove.
Motor runs Blending spindle not moving
probably stripped the blender drive off the motor shaft
if it is still under warranty ,take it back
if not , with all the failing units you may get parts from the manufacturer
Ninja stopped working
Our Ninja 1100 also stopped during blending.
We set it aside and chopped manually.
Next day tried it again - it works.
Reason: motor probably has overheating protection. Must wait until motor cools down enough to re-start. So don't overload or overwork it.
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