NetGear Recent Questions, Troubleshooting Help & Support

to access the router you will need to open up your web browser and type in 192.168.0.1,it will then ask you for a user name and password ,the user name is admin,the password is password,that will get into the netgear utility for the router,that info can also be found on the bottom of router,if that doesnt work then you will have to reset the router to the default settings by holding in the reset button for about ten seconds located on the back ,you will have to use something that is small enough to depress it,you have to reset it while it is on,if you got it used then you should reset it anyway so that you can configure it according to your situation,ok have fun and good luck,you can get detailed info from netgears website.

Reset and Restore the NETGEAR device to Factory Default Settings Problem: var js_3;function initPsDisplay(){js_3 = new PsDisplay({"info":{"controller_name":"PsDisplay","name":"PsDisplay_3","type":"FormField","w_id":3},"attrs":{"label":"","tabindex":"","field_name":"description","cf_id":"","table":"answers","highlight":0},"js":null});js_3.init();}YAHOO.util.Event.onDOMReady(initPsDisplay); Symptoms:

• Forgotten/lost password to log into the NETGEAR device
• Cannot access the NETGEAR device web interface

Workaround: var js_4;function initPsDisplay(){js_4 = new PsDisplay({"info":{"controller_name":"PsDisplay","name":"PsDisplay_4","type":"FormField","w_id":4},"attrs":{"label":"","tabindex":"","field_name":"solution","cf_id":"","table":"answers","highlight":0},"js":null});js_4.init();}YAHOO.util.Event.onDOMReady(initPsDisplay); Resolution:
If you have changed the default password and have forgotten the password, you may need to reset the NETGEAR device to factory default settings.

When a NETGEAR device resets, it goes back to the state when it was new — all information that was entered by hand is lost! Examples are critical things you need to get online, such as ISP username, ISP password, IP addresses, wireless security keys, and ports and services that were opened. It all needs to be re-entered.
So, have your ISP information before resetting the router.
Naturally, if you moved to a new city, or if you bought a used router, the old information in the router may not be of use to you. Contact your ISP if you can't connect any computer directly to the Internet.

Reset for most routers with a reset button on the rear panel
Write down configuration information such as IP addresses, security keys, opened ports and services, etc., that you modified. (The default username is admin and the password is either password or 1234. Try these before resetting the router.)

1. Press the reset button on the back until the test light blinks. This takes about 10 seconds. (To avoid accidental resets, the small button is recessed. Use a pen or paperclip to access it.)
2. Release the button.
3. Wait for the router to reboot.
4. Log in with the default password. If the router configuration was not cleared, try these additional steps AFTER the router has finished rebooting.
   
5. Unplug the router's power.
6. Press and hold the reset button. While the button is held down, reconnect router's power.
7. Continue to hold the reset button for 20 seconds after reconnecting the power.
8. Wait for the router to reboot.
9. Log in with the default password.

Hope this helps.......

God Bless.......

If you've forgotten the password to your Netgear router, then you're locked out from making any changes. The only way to recover a Netgear router password is to reset the device to factory default settings. You can then set a new password and recover your ability to configure the router.

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1. • 1 Use a pen or paper clip to press the reset button on the back of the Netgear router. Keep the button pressed until the lights in the front of the router start flashing. The router will reboot after resetting itself.
   • 2 Open a browser window and enter the IP address of the Netgear router to access the configuration console. The Netgear default IP address is 192.168.0.1.2
   • 3 Enter the default username and password, as follows: username: admin password: 1234 or password
   • 4 If you are still unable to log in, the router may not have been reset. Unplug the router and hold the reset button for 20 seconds before plugging in the power cord. Repeat Steps 2 and 3 to gain access to the route

You didn't supply the Model of NetGear device. Push and hold the reset button for 30 seconds or so, release. This will reset to default settings. Reconfigure the SSID and Security settings. This will help: http://kb.netgear.com/app/answers/detail/a_id/119/~/configuring-your-netgear-router-for-cable-internet-connection

You can reset your Netgear router to the factory settings from within the router manager. The reset procedure removes all user-configured settings and returns the router to the original factory settings. For this reason, only reset the router if you encounter problems that can't be solved with other methods.Step 1: Check that your Netgear router is properly connected with your system or not. If it is OK, then press reset button on Netgear router for at least 10 seconds. The 'test' light should flash during this process. Step 2: Now open browser and enter Netgear's IP address into the address bar. Generally, '192.168.0.1' is the Netgear router IP address but you can find specific IP address in Netgear router manual. Step 3: Now enter your default username and password to log in to router.Step 4: Click 'Erase' button under the 'Revert to Factory Default Settings'. This process will erase all your previous changes that have been made to the router and restore the configuration settings to factory setting. Don't interrupt the process until the process is finished. Once the router's 'test' light has stopped blinking and the configuration page you are on has refreshed, the router has been reset. Get instant Netgear router support at http://www.vtechsquad.com/netgear-router-support/ to fix Netgear router/wireless router problem.

You can factory reset the router using the small button on the back, hold it in for 30 seconds with the power on to the router. This will clear all settings from the router including the password, so you will need to set up the router again after the reset.

If you have changed the default password, you need to reset the router to the factory settings to get in with the default user and password (user admin and password as password, or if that doesn't work try 1234 - these are the default password for NetGear routers). Note that you will lose the ISP settings and wireless settings when you reset the router.

Here's a video on how to reset the router to the factory default settings: http://kbserver.netgear.com/media/flash/training/Troubleshooting/NG_WGR614V9Router_TS_LostPassword.html

Double-click on the LAN icon on the bottom right by your clock and go to the IP that is shown for your default gateway. That will take you to your router, than just manually reset everything.

Chris

Whether you bought a used Netgear router or just forgot your own password, you can reset it and start over. This is not an unusual problem, so Netgear has made resetting and restarting their routers a simple task Connect all of your devices. If your Netgear router is not already connected, it should be plugged in, with one Ethernet cable connecting it to your computer and a second Ethernet cable connecting it to your computer's modem. Locate the reset button on the rear of your Netgear router. The reset button is a small inset button and requires a pointed object to reach it. Use a fine-tipped pen to hold the button down for at least 10 seconds. The test light should flash during this process. Open your Internet browser and enter the Netgear router's IP address into the address bar to access the router's information. Generally, Netgear routers use the IP address 192.168.0.1, but the specific IP address will be listed in the router's manual. Attempt to log in to the router with the default username and password. The default username is "admin" and the default password is "password." If the router's username and password were not cleared away, unplug the router and try holding down the reset button. While you are holding down the reset button, plug the router back in. Log in to the router using the default "admin" username and "password" as the password. You can now reset your information, rename your router and enter your own username and password. http://kbserver.netgear.com/media/flash/training/Troubleshooting/NG_WGR614V9Router_TS_LostPassword.html

Well it seems that you have uploaded the firmware on the router using wireless connection. The firmware on the router has corrupted and now does not seem to be recoverable.

Dude if it is under warranty then get it replaced. To log a complaint with NETGEAR go to this site:

http://my.netgear.com

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

To RESET the Netgear, power up the Netgear then press and hold the RESET button at the back of the router until all the LEDs flash. Connect a LAN cable from the Netgear to the LAN port on your computer, open a browser and enter the Netgear configuration URL - http://192.168.0.1 The default login = admin The default PW = password You can now change the default admin password and configure the wireless settings. Go to the wireless configuration and set up the SSID and WPA or WPA2 encryption. Now apply these settings to the wireless card in your laptop/computer. To secure your wireless network from unauthorized access, please click on this link and follow my instructions :- http://www.fixya.com/support/r3559128-wireless_router_security

just hold the reset button in with a paper clip for 30 seconds or more when you first power it on.

Don't tell me you tried to upload the firmware from a wireless connection.

It's probably bricked. You could act stupid and send it back to Netgear, claiming it just died...(it did right?) and in the meanwhile, Staples is selling 624's for $40 this week.

Carl

Look for a little hole that reads reset and press it with a little pin, hold it for about 10 seconds

simple a small hole at back panel of router.....just press it with some pen like thin stuff...till the light blinks and its done!

Reset means that you will restore it to factory defaults which will delete all of the configuration settings of the router and will leave you not connecting to internet and wireless as well, but if you really want to reset it, just simply press the black button at the bottom of the N-150 router, press and hold it for at least 15 seconds. Once the lights on the router starts blinking, that means that it is successfully restored to factory defaults.

Power up the Netgear and press the pinhole RESET button on the back of the Netgear until all the LEDs flash, then release the RESET button.
The Netgear is now restored to the factory default settings.