Nespresso Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support

It's normal that some of the water or and coffee flows drops into the capsule container. Mostly it will occur when you do not insert a capsule into the machine, and the rewing unit is not sealed with the capsule. The capsule container can hold up to 5 or 6 used capsule.

Nespresso Coffee... | Answered on Aug 02, 2020

Similar to the crema on quality espresso, this "foam" is an indicator of the freshness of your coffee. If it's thick and creamy white, it's very fresh. If it's present but thin and watery, it's less fresh.
The foam found at the top of your cup is "crema" comes from the espresso making process. Espresso is prepared in a metal contraption, which you pound down and hot water is pumped through at great pressures. The pressure pushes out the little oils from the coffee beans into the liquid.

Nespresso Coffee... | Answered on May 11, 2020

Have you tried applying a little pressure to the lever to open it?

Nespresso Coffee... | Answered on May 06, 2020

This problem is most likely being caused by air being trapped in the system. To fix this, please follow the following steps: -

- Turn on the Machine, ensuring there is water in the tank
- Wait until the light stops flashing and the machine is ready for use
- Lift the silver lever on top of the machine into the upright position
- Press the coffee button on your machine
- Push the silver lever back, away from you, and hold it in this position for 3 seconds
- Press the coffee button again to stop the water flow

This procedure releases the air blockage in the system and your machine should function normally again.
Nespresso Club)

Nespresso C100B... | Answered on Apr 26, 2020

Please read this

Nespresso U C50... | Answered on Apr 14, 2020

There are two nozzles in front of the machine attached together, the nose of the bigger one on the top slides into the smaller one on the bottom. When it makes coffee, the spout outside the machine becomes lower so coffee can come out. When it is done making coffee, the spout goes up so water/coffee drips in the drip tray. If one of the nozzles breaks, the spout on the smaller one will not go down and the inside end is lower and coffee goes inside the drip tray. It has nothing to do with cleaning.

Nespresso Coffee... | Answered on Apr 14, 2020

I can send you a copy by e-mail

Nespresso D250... | Answered on Apr 10, 2020

I just rectified this problem with my Nespresso Latissima Pro machine. This model has a milk frothing unit that is removable to place in the fridge for later use. We are on our second frothing unit over 6 yrs and clean the milk frother religiously. Here's the key...there are 5 pieces to the frothing head: head unit, foam selection dial, spout elbow, silicone draw tube and frother to machine joint piece. Our problem was found with the frother to machine joint piece, the piece that gets pushed into the machine to seat the frother. This piece has a larger hole on one end and a very small hole on the other, there are two rubber 'o' rings on the body and a horizontal slit in one side. This piece becomes completely clogged with hard water deposit that is not cleaned out with the descaling solution sold by Nespresso. I have soaked this piece (along with all head components) in CLR and used a syringe to flush CLR through all the little pieces. I let them sit for 15 mins, then soak in hot water for 5 mins and flush thoroughly with hot running water. Seems to have fixed not just my frother I am currently using but my old one also.

Nespresso... | Answered on Feb 25, 2020

I just had the same problem with my new (less than one month use) Nespresso U. (the top of the capsule doesnt puncture and only water comes through). I called Nespresso customer service and a very helpful man suggested I run water through three times by pushing the top slider open with the Longa button pushed and then closed without a capsule in the chamber. That released the air bubble and now I am enjoying a wonderful cappuccino again! The customer service is fabulous, there was never a suggestion of charging me and I was told that Nespresso will send me a free loaner machine if anything goes wrong in the future that can be readily fixed over the phone. The Nespresso U is the best thing I ever bought.

Nespresso C100B... | Answered on Jan 21, 2020

An internal fuse could be open.

Nespresso... | Answered on Dec 28, 2019

Tish3030 response worked PERFECTLY. Thank you, Tish.

Nespresso... | Answered on Dec 25, 2019

Go buy a cheap Mr. Coffee Machine -OR- follow the instructions in the link.

Nespresso Coffee... | Answered on Dec 25, 2019

Means you are not heating your milk, the frothing milk will be cold (for iced drinks) because you have held the button down longer than normal. Usually it takes 5 Seconds for the blue light to go on. try turning it on or pushing the button faster, It should turn on red, for heated and frothed milk.

Nespresso... | Answered on Dec 18, 2019

Use the bar-style spinner and run it twice.

Nespresso... | Answered on Sep 29, 2019

It's the fuse inside. Did it have a burnt residue at the bottom ..if so it's a quick DIY job.
eBay For the replacement fuse!

Nespresso... | Answered on Sep 23, 2019

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