Nespresso Coffee Makers & Espresso Machines - Recent Questions, Troubleshooting & Support
Nespresso too much water sometimes
It's normal that some of the water or and coffee flows drops into the capsule container. Mostly it will occur when you do not insert a capsule into the machine, and the rewing unit is not sealed with the capsule. The capsule container can hold up to 5 or 6 used capsule.
on Aug 02, 2020
Nespresso machine does not punch hole on the capsules after close
This problem is most likely
being caused by air being trapped in the system. To fix this, please follow the
following steps: -
- Turn on the Machine, ensuring there is water in the tank
- Wait until the light stops flashing and the machine is ready for use
- Lift the silver lever on top of the machine into the upright position
- Press the coffee button on your machine
- Push the silver lever back, away from you, and hold it in this position for 3
- Press the coffee button again to stop the water flow
This procedure releases the air blockage in the system and your machine should
function normally again.
(from Nespresso Club)
on Apr 26, 2020
Nespresso U coffee does not come through the spout
There are two nozzles in front of the machine attached together, the nose of the bigger one on the top slides into the smaller one on the bottom. When it makes coffee, the spout outside the machine becomes lower so coffee can come out. When it is done making coffee, the spout goes up so water/coffee drips in the drip tray. If one of the nozzles breaks, the spout on the smaller one will not go down and the inside end is lower and coffee goes inside the drip tray. It has nothing to do with cleaning.
on Apr 14, 2020
Only steam is coming out of the frother, not the
I just rectified this problem with my Nespresso Latissima Pro machine. This model has a milk frothing unit that is removable to place in the fridge for later use. We are on our second frothing unit over 6 yrs and clean the milk frother religiously. Here's the key...there are 5 pieces to the frothing head: head unit, foam selection dial, spout elbow, silicone draw tube and frother to machine joint piece. Our problem was found with the frother to machine joint piece, the piece that gets pushed into the machine to seat the frother. This piece has a larger hole on one end and a very small hole on the other, there are two rubber 'o' rings on the body and a horizontal slit in one side. This piece becomes completely clogged with hard water deposit that is not cleaned out with the descaling solution sold by Nespresso. I have soaked this piece (along with all head components) in CLR and used a syringe to flush CLR through all the little pieces. I let them sit for 15 mins, then soak in hot water for 5 mins and flush thoroughly with hot running water. Seems to have fixed not just my frother I am currently using but my old one also.
on Feb 25, 2020
Our machine does not puncture
I just had the same problem with my new (less than one month use) Nespresso U. (the top of the capsule doesnt puncture and only water comes through). I called Nespresso customer service and a very helpful man suggested I run water through three times by pushing the top slider open with the Longa button pushed and then closed without a capsule in the chamber. That released the air bubble and now I am enjoying a wonderful cappuccino again! The customer service is fabulous, there was never a suggestion of charging me and I was told that Nespresso will send me a free loaner machine if anything goes wrong in the future that can be readily fixed over the phone. The Nespresso U is the best thing I ever bought.
on Jan 21, 2020
What does a blue light
Means you are not heating your milk, the frothing milk will be cold (for iced drinks) because you have held the button down longer than normal. Usually it takes 5 Seconds for the blue light to go on. try turning it on or pushing the button faster, It should turn on red, for heated and frothed milk.
on Dec 18, 2019
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