Neff Ovens - Recent Questions, Troubleshooting & Support


I can't remove the light bulb cover of my neff oven to change the bulb

A length of wood such as a dowel can be used with a mallet or small hammer. Place one end of the wood against the lamp cover so as to force it anti clockwise. Tap the other end gently.
1/21/2023 1:09:13 PM • Neff Ovens • Answered on Jan 21, 2023

No power to neff bottom oven

Bottom oven is directly linked to the clock, If the clock is on but not set ie 0:00 or 12:00 flashing it won't work, set the time (doesn't have to be right, just not flashing) try oven again. If this is not the problem please contact me again and we'll look further. Cheers
11/9/2022 10:31:05 AM • Neff U1721... • Answered on Nov 09, 2022

Hi our NEFF B1451 oven has stopped working

It is most likely that the heating element has failed but there is the outside possibility it could be a faulty oven temperature sensor.
8/28/2022 9:56:56 AM • Neff B1421... • Answered on Aug 28, 2022

My neff ovens fan is coming on but the oven is overheating

Check/replace the thermostat.
2/28/2022 12:54:15 PM • Neff Ovens • Answered on Feb 28, 2022

Cause of Neff Induction Hob Error d4?

I can only confirm that the is no D4 Error shown anywhere. If Neff, the maker can't tell you what the error is, then surely no-one can. Very poor show. I think I would be cutting my losses and go back to a traditional cooktop from a different maker and pursue a legal case against Neff. They should change their name to 'Naff'. NEFF appliances are among the most durable and reliable kitchen devices on the UK market. But every once in a while, a NEFF appliance will throw an error code for you to deal with. When a fault code is displayed on your NEFF appliance, it indicates a problem, but not what that problem is or what has caused it. An appliance fault code simply detects and indicates the nature of the issue and provides the general area where investigations need to be carried out. Bear in mind that on many occasions, your NEFF appliance will be in need of professional repair from a certified electrician to get guaranteed results. So, if :
  • You have a problem with your NEFF appliance
  • You want to know what a specific error code means
  • You want to trace and correct faults in your NEFF appliance
Then, read on. NEFF appliances fault codes and their importance Your NEFF appliance will indicate an error code if it has a problem. This will be shown on the digital display and will be a single letter followed by one or two numbers. You can use this appliance error code to help identify where the problem is occurring. The most common appliance fault codes are related to defective oven elements, drainage issues on washing machines, and blocked pumps in dishwashers. A detailed look at NEFF appliance error codes

NEFF induction hob error codes The most common faults of a NEFF induction hob are:
  • The hob not starting up;
  • The hob shutting off during cooking;
  • The hob flashing after finishing cooking;
  • The hob making a noise;
  • Food isn't cooking evenly.
NEFF induction hob error codes that may help you locate the source of the problem are shown here:
  • F1 - Tnsuitable cookware is being used, or there's no cookware in the zone;
  • F2/F02/F4/F04- Tour appliance hasn't cooled down completely;
  • F8/F08 - If your hob has been working on high power for a long time, the timeout will activate;
  • E9 - There's an internal fault with your appliance electronics.
Bear in mind that most of the issues will require a certifed induction hob engineer to complete the job and fix your NEFF appliance.
2/3/2022 5:01:09 PM • Neff Ovens • Answered on Feb 03, 2022

Neff B1820W0GB/03 oven door disassembly

The inner door glass is usually lifted out by removing the two plastic/metal clips at the top of the glass, in the corners. The glass cannot be glued in. How are you going to clean it if you do ...
1/27/2022 7:24:41 AM • Neff Ovens • Answered on Jan 27, 2022

Taking apart a NEFF oven door

The inner door glass is held on by two clips at the bottom (hinge side) and two slides near the handle side. Remove the door from the oven and lie it the worktop flat with the hinges uppermost. Near the hinges you will see the glass is angles leaving a triangle of metal frame either side near the hinges.Rest the outside of your hand on the metal for purchase and then pull on the glass along the bottom edge (reasonable tug required) this will disengage the bottom clips and then slide the glass down about an inch to remove completely.
1/22/2022 1:04:00 PM • Neff U1661... • Answered on Jan 22, 2022

Fan oven element - HEEELLLLPPPPP !

one element, but you will need to open the rear of the oven to access and remove the 3 screws holding the fan and with a little bit of push and shoving you will be able to remove the screw behind the fan be careful the screw does not get stuck behind the fan. Putting the new element in will require bending the securing bracket slightly but don't worry it will straighten when you replace the screw behind the fan; which is easier to replace than when you remove it
1/17/2022 3:08:32 PM • Neff U1721... • Answered on Jan 17, 2022

Unable to remove the fan blade on the neff u1721 oven (too tight)

The nut is a left hand thread, so unscrew it clockwise to release it, hold fan blade as you are doing this. Tighten anti- clockwise.
Plz rate my solution.
1/17/2022 3:06:08 PM • Neff U1721... • Answered on Jan 17, 2022

Fitting a new heating element Neff U1721

You need to remove the element from inside the oven cavity, but it is a bit of a fiddle. Once you have removed the screws at both ends of the element you need to remove the fan blade to access the centre fixing screw. Once all srcews are remove you have to twist the element and pull forward to remove the wires from the hole on the left, then remove the wires and refit to new element.
1/17/2022 2:47:28 PM • Neff U1721... • Answered on Jan 17, 2022

Hello. I am trying to replace

It should just pull off, try spraying some wd 40 onto the spindle, or apply some heat to the fan to expand it with a blow lamp or hot air dryer.
1/17/2022 2:46:12 PM • Neff U1721... • Answered on Jan 17, 2022

Neff pyrolytic Oven B4652

My suggestion is NEVER EVER use the self cleaning feature. We see questions like yours at least 4 times a week. Locked doors, burned out elements, burnt out fans and even frazzled control boards. The temperature is just too hostile. The oven is cleaned by heat, at temperatures above normal cooking temperatures. During the cleaning cycle the oven is heated to about 880 degrees Fahrenheit (471° C.). At this temperature, food soils inside the oven decompose, leaving behind a small amount of ash. There are a few ideas here But Neff says you need a Service Call. ..
11/22/2021 7:42:20 PM • Neff Ovens • Answered on Nov 22, 2021

Can NEFF oven be connected using a three pin plug on an independent oven circuit

If is a bog standard single oven then yes, if it has a self clean function or a rapid heat up function then generally no as the current draw would be to high for a 13amp to cope with, if you need model specific verification ring number as per link
11/9/2021 1:35:25 PM • Neff Ovens • Answered on Nov 09, 2021

The heating control knob on my Neff oven FD8301 came out with what should be holding it inside. What is the best way to deal with that.

Question edited into English for clarity. There are videos here. If it can't be refitted, you can get a new knob, or a complete unit, controller and the knob. ..
10/2/2021 4:54:52 PM • Neff Ovens • Answered on Oct 02, 2021
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