Neff Ovens - Recent Questions, Troubleshooting & Support

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I am getting mains 240v into my neff b45e42.ogb oven but nothing works when I switch on. display is dead ,no light, no fan nothing

Nothing Works, or the Oven / Range / Stovetop Works Only At Certain Times: 1.Home breaker flipped or the fuse blown?Possibly an electrical surge has flipped the breaker. Check your breaker or fuse box and replace or reset as necessary. 2.Power cord plugged in?Grab the plug and wiggle to determine a good connection. 3.Power cord damage?Damaged rubber with wires showing through or the wire is being pinched can cause issues. Electrical tape is acceptable for covering damaged wires. 4.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board. 5. 6.Even a bad relay door switch will hinder your oven from operating. If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse. THINGS TO CHECK: the broil element is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage. If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The bake element is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off. Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms The oven safety valve (also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter. I offer free advice bcuz God is so good! Surface burners are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter. You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals. On modern electronic control ranges, the oven temperature sensor is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test. The infinite switch on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch. 1.If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons. (Locate the suspect switch for testing. Label all wires and terminals before disconnecting. A close up digital photo may be helpful. 2.On the burner control switch the terminal labeled "P" leads to the burner indicator light. The terminals labeled "H1" and "H2" lead to the burner element and the terminals labeled "L1" and "L2" (sometimes "N1" and "N2") are the power supply wires. 3.Set your multimeter to ohms setting x1. Turn the burner control to the highest temperature setting. Place one probe on pin "L1" and the second probe on pin "H1". The resistance measurement should be very low, zero to twenty ohms. If the test shows high or infinite resistance, the burner switch is defective. 4.Repeat the step above for the terminals "L2" and "H2". 5.If the control passes that test, turn the temperature setting to about the middle of the range and repeat the previous two steps. This will test for an intermittent problem with the switch. If the test does not show continuity with very low resistance, the switch should be replaced. 6.With the switch turned to the "Off" position, the resistance on each of the pairs of terminals tested above should now show no continuity or a reading of infinite resistance. 7.A test for continuity between "P" and "L1" when the burner control switch is on should show continuity. The light should be on whenever the control is turned on. If your test shows continuity, but the light does not operate, it is likely the bulb has failed. If the burner switch shows high or infinite resistance, the switch is not passing along current to the burner and so the switch should be replaced. ) Most modern ovens use an electronic control board to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced. The oven burner igniter commonly known as the hot surface igniter is used in modern gas oven burners to open the gas valve and to ignite the gas. As the igniter draws electric current it will heat to a high temperature and glow, as well as cause the bi-metal in the oven safety valve to warp and open the valve releasing the gas to be ignited. This sequence normally takes about a minute. Igniters come in both flat and round styles and are very fragile. If the burner does not light then you should check the igniter first. If the igniter does not glow at all, then check for power to the circuit. This is a live voltage check and should be performed by a qualified person. If power is present then the igniter may be open circuit and can be checked for continuity with a multi-meter. If the igniter is glowing, but the burner is not lighting, the igniter may be weak and still be at fault because it requires a certain amount of current draw to open the valve. This check requires the use of an amp meter and should be performed by a qualified person. If the igniter is defective then it must be replaced. http://www.partselect.com/Repair/Range-Stove-Oven/Will-Not-Start/ https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Range-Stove-Oven/18---/Oven-won-t-turn-on- fuse oven fuses-za4sl1jd21htrezsypy4b1wj-6-0.jpg fuse oven fuse location3-za4sl1jd21htrezsypy4b1wj-6-1.jpg fuse oven fuse location3-za4sl1jd21htrezsypy4b1wj-6-2.jpg oven thermostat location2-za4sl1jd21htrezsypy4b1wj-6-3.jpg oven thermostat location2-za4sl1jd21htrezsypy4b1wj-6-4.jpg oven thermostat location2-za4sl1jd21htrezsypy4b1wj-6-5.jpg
9/17/2021 10:40:20 AM • Neff Ovens • Answered on Sep 17, 2021
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How old my neff oven U1661NOGB/02

How old is my neff oven it's fd9008 thanks
8/31/2021 11:22:52 AM • Neff Ovens • Answered on Aug 31, 2021
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Bulb blown on Neff Oven model B16P52N3GB - zero ohm resistors or not?

Resistors are color coded , 4 5and 6 bands , google resistor color chart , by checking the chart you should be able to replace them with exact part .
8/28/2021 8:35:58 AM • Neff Ovens • Answered on Aug 28, 2021
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Neff oven b16p52n3gb light fixture seems to have broken. Have tried a couple of replacement bulbs to no avail. When the previous bulb blew, there was a significant pop.

Oliver you are on the right track.I would test in the actual socket inserting+ probe in center and - to outer bulb orifice socket.If no voltage is present then move to socket V supply. Remember to check bulb actuation is it on a switch? Marcus
8/20/2021 2:49:44 PM • Neff Ovens • Answered on Aug 20, 2021
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E8010 error message, when trying to do the pyrolytic cleaning.

Why dont NEFF tell you that Error E8010 and E8020 relate to the door lock. I found after E8010 was displayed that the child lock also did not work but did not produce an error. I carefully actuated the door lock by hand, And then tried the self clean again and it worked. During manual movement of the lock Mechanism E8021 error came up. Conclusion is NEFF dont care about customer support only exploitation of their customer base Shame on them!
8/16/2021 5:17:18 PM • Neff Ovens • Answered on Aug 16, 2021
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Neff Oven model B16P52N3GB, bulb blew - main circuit board resistor values?

CONTACT NEFF DIRECTLY
8/11/2021 7:12:50 AM • Neff Ovens • Answered on Aug 11, 2021
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We are having a neff

Yes, the installation instructions are correct. The wiring from your old oven isn't relevant.

Your query is a little confusing though. The new oven should have a power cable attached to it for connection to the mains supply. This should be on a separate circuit from your sockets and connected to an isolator switch. The wires in the power cable are colour coded to ensure that they are correctly polarised when connecting to the mains supply. I'm assuming you're in the UK as you list a GB model number, therefore, it should have a BROWN wire for LIVE, BLUE for NEUTRAL and GREEN/YELLOW for EARTH.

If your house wiring uses the old red (live) and black (neutral) colour coding, then you just need to ensure that the brown (live) wire from the oven lead is connected where the red wire from the supply is terminated. The blue (neutral) wire should be connected where the black wire is terminated and the green/yellow (earth) wire should be connected where the green wire is terminated.

Internally, the oven probably uses red cable for live and black for neutal, but you really shouldn't need to be doing anything with the internal wiring to install the oven.

You say you are having it fitted. Any competent installer would know (or check) the correct wiring order even if the instructions were missing. If you are installing it yourself, be sure are certain you understand what to do before attempting this and double-check the power for the oven circuit is off before you start.

Please rate this solution if you find it helpful. Thanks.
7/27/2021 8:58:12 AM • Neff B1421... • Answered on Jul 27, 2021
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Can NEFF oven be connected using a three pin plug on an independent oven circuit

If is a bog standard single oven then yes, if it has a self clean function or a rapid heat up function then generally no as the current draw would be to high for a 13amp to cope with, if you need model specific verification ring number as per linkhttp://www.neffcustomerservice.co.uk/Neff/CustomerService.html
7/27/2021 8:57:45 AM • Neff Ovens • Answered on Jul 27, 2021
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Model U1461 double oven. What caused bottom oven to stop heating?

Grab a meter and check element and circuit
4/9/2021 5:05:45 AM • Neff Ovens • Answered on Apr 09, 2021
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How do I reset the digital clock on my Neff oven after a power outage, as my oven won't go on?

Have a look here; https://www.youtube.com/watch?v=uQVMDMiQSSg
2/23/2021 10:05:26 AM • Neff Ovens • Answered on Feb 23, 2021
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Neff U1ACE2HN0B/01. Why is grill heating erratic?

Hi ,this is quite normal to see the grill element going on an off, in your oven as this is thermostatically controlled to ensure an even grill temperature for your food, once the grill area has reached the set temperature you selected, the element will switch off for a set period. until the air temperature goes below the setting. then switches back on again for a set time. it is easier to notice this action when the grill is on a low setting compared to a hot setting on hot settings you may see the element switching on and off more rapidly or staying on longer, than on low settings. the switching on and off does not effect the average temperature in the oven so your food is still being grilled by residual heat from the grill element when is has switched to off for a while. This system is used as it is easier to control and more effective to build the ovens to switch on and off rather than controlling the power level to the element. this activity does not mean your oven is defective or that any parts need replacing. if you feel that your food is not being cooked efficiently then I would consider a specialist check the oven or give it an overhaul or service if needed. I hope this was helpful
1/11/2021 1:59:22 PM • Neff Ovens • Answered on Jan 11, 2021
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Hinge receivers for u1661

I had this EXACT same problem and the hinge receivers WERE THE PROBLEM!Easy fix. All you need is a Phillips head screw driver (cross head that is) and about 30 minutes.1. First off remove the oven door.2. pull out over so that you can easily access the rear 3. Disconnect oven from the electricity (make sure the mains power is OFF before you do this)4. Remove the back panel by unscrewing all the screws5. turn oven over onto its side and remove the bottom panel (more screws)6. You can now get to the receiver - its held inplace by 1 screw just inside the oven door above the receiver (and maybe another 1 on the side, but i cant remember).7. Undo screw(s),slide out receiver, replace and put back together in the reverse order.Honestly, it is very easy (I did it with no help, idea and 1 have 10 sausages for fingers).
12/17/2020 5:59:55 PM • Neff U1661... • Answered on Dec 17, 2020
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I have had both door hinges replaced on the main oven of my Neff but the door still does not close properly. What is the next step?

I would have gone straight through Neff. If it can't be fixed, your'e supposed to get a new oven out of the deal.
12/17/2020 5:48:05 PM • Neff U1461... • Answered on Dec 17, 2020
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B1422. How can I tighten loose oven handle?

find the attaching screws and tighten them up...simple right??
11/24/2020 6:37:54 PM • Neff Ovens • Answered on Nov 24, 2020
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I have a Neff B1421 oven but whenever the temperature gets top 200C it trips the main fuse in the house. Any ideas why this may be so?

You have to move things around. Or, you need more Watts. The wires can only hold so many Watts
11/4/2020 6:03:18 PM • Neff Ovens • Answered on Nov 04, 2020
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What's the difference between NEFF double ovens U661N2GB and U1452NGB

If in the United Kingdom, check web site for contact information for support. https://www.neff-home.com/uk/productlist/ovens-compact-ovens/ovens/double-ovens
6/16/2020 4:21:56 PM • Neff Ovens • Answered on Jun 16, 2020
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