NEC MobilePro - Popular Questions, Answers, Tips & Manuals - Page 7
Adjust the time for Daylight Saving Time
This is an intermittent issue with Microsoft Handheld PC 2000. There is no fix at this time. Please adjust the time manually if your MobilePro does not automatically adjust the time for Daylight Saving Time.
Word & Excel programs for NEC 900C
Textmaker http://www.softmaker.de/ might help, I think they have an excel program as well, if not there is one around, you might look on Pocket PC magazines forum there are some 900 users over there.
Cellular modem
A cellular modem increases the current demand placed on the main battery shortening the battery life. To prolong the life of the battery and ensure reliable operation it is highly recommended that you use the either the Extended Life battery (NEC Part # OP-MP9-EXTBATT) or a mobile charger (NEC Part # OP-MP9-AUTOADP) while traveling between customer sites.
Jack for the external microphone
There is an error in the MobilePro 900 manual (Pages 2-2 and 2-3). The jack on the front of the MobilePro 900 is a stereo headphone jack only. The MobilePro 900 has a built in microphone.
There is no jack for attaching an external microphone.
Tried to install the update file MP77_UPDATE.CAB twice and got the error message "Not Enough Memory"
The update process failed because the updated GWES.EXE file is in use by the operating system. To correct the situation:
1. Double Tap "OK" to clear the error message.
2. Double Tap "OK" to complete the update process.
3. Double Tap "My Computer".
4. Double Tap "Program File" folder.
5. Single Tap "GWES" ICON while holding down the "ALT" key.
6. Single Tap "Delete".
7. Single Tap "Yes".
8. Perform a "Soft" reset.
Windows NT server using RDP client
To resolve this issue download the MobilePro Service Pack 1 and install it on your system: ftp://ftp.necsam.com/pub/Catalog/3959/MobileProSP1.asp
USB Mouse
You need a USB driver which the peripheral vender provides in order to use a USB mouse. Your P300 does not support a USB mouse without an additional driver.
Software on the MobilePro system to connect to a Windows Terminal Server
Yes. You need to install the RDP client software which can be downloaded from Microsoft.
Procedure to install the RDP client on a MobilePro 880:
Note: Steps 1 and 2 need to completed if you have not installed the Service Pack One for MobilePro 780 and 880.
1. Perform a "Hard" reset on the MobilePro 880.
2. Install NEC Service Pack 1: http://support.neccomp.com/kbtools/faq/mobilepro/mp1.asp
3. Make sure the Device Name is set to something other than "Handheld PC".
1. Start-Setting-Control Panel-Communications
2. Change Device Name to a Unique Name that is not currently being used on your
network.
4. Establish a Partnership with a Host using active sync.
5. Disconnect the MobilePro from the host.
6. Install "hpcrdp.exe" on your host. It can be down loaded from Microsoft:
1. Go to http://www.microsoft.com
2. Select "Search microsoft.com" under the Search tab.
3. Type "hpcrdp" in the search box and depress Enter.
4. Look for the search results titled "Terminal Server Download for Windows CE".
5. Double click on the article and follow the link and at bottom of the Terminal Server License agreement you will find the link to bring down the RDP client.
7. Establish an Active Sync connection between the host and MobilePro 880.
8. The RDP client software will be installed on the Mobile device.
9. Install a NE2000 NIC (or any NIC that you have the MIPS CE drivers for) into the Mobile Pro 880.
10. Set up network and attach to your existing network.
11. Set up a RDP session:
1. Start-Programs-TerminalServerClient-Client Connection Wizard
2. Enter Description connection.
3. Server Name or IP address.
4. Next
5. Enter user name, password and domain if you want to logon automatically.
6. Next
7. Finish
If your terminal server is set up correctly you should be able to connect as a Client.
Connection problems
Attach the AC power cord or adjust the power saving mode so the unit does not go into "standby" mode. This is caused by the unit going into "standby" mode when data is being transferred.
Error message: "Not enough free space to delete 'filename'"
This error occurs because Windows CE first moves the file to the recycle bin before deleting it, and if there is insufficient space, the error message is displayed and the system appears to hang.
To resolve this issue, use one or more of the following methods.
* Empty the Recycle Bin
Use the following steps to empty the Recycle Bin:
1. Depress the "Alt" key and tap the Recycle Bin.
2. Tap "Empty Recycle Bin"
3. Tap "Yes" when asked to confirm the file deletion.
* Change the Properties for the Recycle Bin so that files are deleted instead of being moved to the Recycle Bin.
Use the following steps to change the properties of the Recycle Bin.
1. Depress the "Alt" key and tap the Recycle Bin.
2. Tap "Properties".
3. Tap the check box for "Do not move file to the Recycle Bin, remove immediately on delete".
* To make additional space available for the Recycle Bin.
Use the following steps to change the properties of the Recycle Bin.
1. Depress the "Alt" key and tap the Recycle Bin.
2. Tap "Properties".
3. Tap the slider to the right.
Error message: "Unable to establish a secure connection"?
This error can occurs because the VeriSign Certificate Authority (CA) has changed the hashing algorithm that is used for new Secure Sockets Layer (SSL) server certificates from Message Digest 5 (MD-5) to Secure Hash Algorithm 1 (SHA1).
A supported fix is now available from Microsoft for Windows CE 2.11 and Pocket Explorer 3.0 this fix can be found at: http://www.microsoft.com/mobile/handheldpc/downloads/128bit.asp
Note: After you have downloaded and installed the fix, be sure to soft reset the device.
Citrix ICA CE Client
The CE Citrix ICA Client can be downloaded from Citrix.com
* From the "Citrix Downloads" section scroll down until you see "Recommended Client Chart".
* Look for "Windows CE" on the chart.
* Click on "ICA CE Client" to download.
Sync via IR
There are a number of things to check:
* You should first make sure that the PC that you are synchronizing with has an IR port.
* If you have Palm software loaded, you should disable it.
* If your PC has an IR port, then you should verify that the Microsoft ActiveSync software settings are correct. To do this you open the Microsoft ActiveSync window on your desktop and go to File --> Connection Settings and verify that the box that allows infrared connection is checked and the IRDA is selected.
* Change the angle of the unit and make sure that there is nothing interfering with your signal.
* Try removing the LCD protection cover.
Remove the LCD protection cover
There are two round pins on the top of the MobilePro P300 protection cover. You must pinch the two pins together in order to release the hinge and remove or replace the cover from the unit.
Software on the MobilePro system to connect to a Windows Terminal Server
Yes. You need to install the RDP client software which can be downloaded from Microsoft.
Procedure to install the RDP client on a MobilePro 880:
Note: Steps 1 and 2 need to completed if you have not installed the Service Pack One for MobilePro 780 and 880.
1. Perform a "Hard" reset on the MobilePro 880.
2. Install NEC Service Pack 1: http://support.neccomp.com/kbtools/faq/mobilepro/mp1.asp
3. Make sure the Device Name is set to something other than "Handheld PC".
1. Start-Setting-Control Panel-Communications
2. Change Device Name to a Unique Name that is not currently being used on your
network.
4. Establish a Partnership with a Host using active sync.
5. Disconnect the MobilePro from the host.
6. Install "hpcrdp.exe" on your host. It can be down loaded from Microsoft:
1. Go to http://www.microsoft.com
2. Select "Search microsoft.com" under the Search tab.
3. Type "hpcrdp" in the search box and depress Enter.
4. Look for the search results titled "Terminal Server Download for Windows CE".
5. Double click on the article and follow the link and at bottom of the Terminal Server License agreement you will find the link to bring down the RDP client.
7. Establish an Active Sync connection between the host and MobilePro 880.
8. The RDP client software will be installed on the Mobile device.
9. Install a NE2000 NIC (or any NIC that you have the MIPS CE drivers for) into the Mobile Pro 880.
10. Set up network and attach to your existing network.
11. Set up a RDP session:
1. Start-Programs-TerminalServerClient-Client Connection Wizard
2. Enter Description connection.
3. Server Name or IP address.
4. Next
5. Enter user name, password and domain if you want to logon automatically.
6. Next
7. Finish
If your terminal server is set up correctly you should be able to connect as a Client.
MobilePro 900 turn on during the night and not shut back off
Devices running Windows CE 3.0 turn on at midnight to search for appointments for the coming day. Reminders are set and the Today view is updated with the day's events. The device is supposed to turn off after three minutes of inactivity.
If a program is running the unit may not turn off because there is activity. The following applications are known to cause problems:
* Windows Media player for Pocket PC.
* Active Sync
* Wireless LAN adaptors
NEC has developed a registry patch that has been tested on the following LAN cards.
Device
Vendor
Driver
Cisco Aironet 340
Cisco
2.30.11
Cisco Aironet 350
Cisco
2.30.11
Linksys WPC11 Ver 3
Linksys
1.07.29
Orinoco
Orinoco
1.02
3CRWE737A
3 Com
2.2.5.0
LA4137 Wireless Network
Symbol
N/A
For additional information see Microsoft Knowledge Base Article – 263719
Click here to download the Power Management update utility.
Installation procedure.
Note: Anytime a “hard reset” is performed on the MobilePro 900 the Power Management update utility needs to be re-applied.
1. Download the Power Management update utility to local system.
2. Copy the Pwr_Mgt.exe file to the MobilePro 900 desktop.
3. Double tap the NEC Icon.
4. Click OK.
5. With power on momentary depress the “soft reset” on the bottom using the stylus.
6. Delete the NEC Icon on the desktop.
Memory/Storage
Additional storage can be added to the MobilePro 900 by adding memory cards to either the CF Card slot or the PCMCIA (PC Card) slot. There are several types of memory cards available, including Flash Memory and miniature hard drives, in both the CF and PCMCIA form factor.
Connect to a Windows Terminal Server
Yes. You need to install the RDP client software which can be downloaded from Microsoft.
Procedure to install the RDP client on a MobilePro 880:
Note: Steps 1 and 2 need to completed if you have not installed the Service Pack One for MobilePro 780 and 880.
1. Perform a "Hard" reset on the MobilePro 880.
2. Install NEC Service Pack 1: http://support.neccomp.com/kbtools/faq/mobilepro/mp1.asp
3. Make sure the Device Name is set to something other than "Handheld PC".
1. Start-Setting-Control Panel-Communications
2. Change Device Name to a Unique Name that is not currently being used on your
network.
4. Establish a Partnership with a Host using active sync.
5. Disconnect the MobilePro from the host.
6. Install "hpcrdp.exe" on your host. It can be down loaded from Microsoft:
1. Go to http://www.microsoft.com
2. Select "Search microsoft.com" under the Search tab.
3. Type "hpcrdp" in the search box and depress Enter.
4. Look for the search results titled "Terminal Server Download for Windows CE".
5. Double click on the article and follow the link and at bottom of the Terminal Server License agreement you will find the link to bring down the RDP client.
7. Establish an Active Sync connection between the host and MobilePro 880.
8. The RDP client software will be installed on the Mobile device.
9. Install a NE2000 NIC (or any NIC that you have the MIPS CE drivers for) into the Mobile Pro 880.
10. Set up network and attach to your existing network.
11. Set up a RDP session:
1. Start-Programs-TerminalServerClient-Client Connection Wizard
2. Enter Description connection.
3. Server Name or IP address.
4. Next
5. Enter user name, password and domain if you want to logon automatically.
6. Next
7. Finish
If your terminal server is set up correctly you should be able to connect as a Client.
Fully charge the Mobilepro battery
No.
Lithium Ion batteries prefer a partial rather than a full discharge. Repeated full discharging robs the battery of its capacity (useful life), the Lithium Ion battery prefers shallow over repetitive deep discharge cycles.
Besides cycling, the performance of the Li-ion is also affected by aging. Capacity loss through aging is independent of use however the capacity is affected by both aging and usage.
Battery wear-down on lithium-based batteries is caused by two activities: actual usage or cycling and aging. The wear-down affects by usage and aging apply to all batteries but this is more pronounced on lithium-based systems. The Li-ion batteries prefer a shallow discharge. Partial discharges produce less wear than a full discharge and the capacity loss per cycle is reduced.
Simple Guidelines to extend useful life of the battery
Charge the Li-ion often, except before a long storage. Avoid repeated deep discharges.
Keep the Li-ion battery cool. Prevent storage in a hot car. Never freeze a battery.
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