MXL Audio Players & Recorders - Recent Questions, Troubleshooting & Support


The phantom power is 48 VDC measured between pin1 and the pin2, 3.;is the phantom power on and are you using mic inputs not line, the mic cable is a xlr to xlr cable the attached is about phantom power. Always by from established sound centers, they have help by phone, I like sweetwater as they stand behind evry u item they and the don't carry bargain price material. I lije CBI cables as they are american made with quality american cable as swiss connectors. https://cdn.shopify.com/s/files/1/0247/3799/files/phantom_power_primer.pdf

MXL Audio... • Answered on Jun 18, 2018


It could be any of a number of issues, but when you say "plugged into the amp", this is a condenser mic which requires power from a power supply or phantom power from a mixer. If your plugging it directly into an amplifier, it defiantly won't work.

MXL Audio... • Answered on Oct 15, 2016


Your mic may be sensitive but its gain is set in the mixer or computer to which it's connected. I don't know what you mean by "too much air" but if you mean "room sound" there shouldn't be much in a closet unless it has all hard sound reflecting walls. You will need to provide a better description of the problem.

MXL Audio... • Answered on May 13, 2015


Failing more obvious things like a dodgy cable, condenser mics need phantom power 48v. Perhaps the phantom is cutting out?

MXL Audio... • Answered on Feb 26, 2015


Condenser microphones require Phantom Power from and external source, such as a good mixer. Make sure your mixer has it available and it is turned on. Then make sure you have a good and properly wired mic cable. If these suggestions do not help I would contact the manufaturer or retailer where the mic was purchased. Take the mic to a music store and ask yhem to hook it up to see if it will work.

MXL 770... • Answered on Feb 02, 2015


Sounds like a weak or missing Phantom Power Supply. This power is supplied by the source "mixing console" and can be turned off on many models of consoles. If you have a smaller and lower end mixer it is possible it does not provide the needed Phantom Power. Also if the mic cable is incorrectly wired the Phantom Power is not being properly supplied to the mic. This also could damage the mic by putting the voltage on the wrong pin connections. Pin 1 is ground, pins 2 and 3 are audio high and low. Sorry I do know the exact connection for 2 and 3. The user/owners manual may supply the correct wiring information. A store bought cable of good quality should already be wired correctly.

MXL 4000... • Answered on Feb 02, 2015


Most likely a bad or improperly wired cable assembly. Pin 1 is always ground. Depending on manufacturer Pins 2 and 3 are Audio High and Audio Low.

MXL 993... • Answered on Feb 02, 2015


I take itypu are talking about the elastic bands for the isolation of the mic. You should be able to find some on eBay or by contacting the manufacturer. Some parts houses carry those items as well. B&H Photo would be a likely one.

MXL 990... • Answered on Feb 02, 2015


Not supposed to rattle. Sounds like it may have been dropped. Very delicate parts inside these comdenser mics. Even blowing into them can damage them. Maybe you could get luck to find a screw that vibrated lose if you carefully disassemble the unit. Or you can take it to your local music store/ electronics repair shop and have them repair it.

MXL 990s... • Answered on Jan 24, 2015


There is an interface box that adapts USB to Phantom Power. Look at your local music store or online at Musicians Friend or a similar site.

MXL 770... • Answered on Jan 24, 2015


The user manual says Phantom Powered Mic input which means you should be able to use a condenser microphone requireing Phantom Power.

MXL 990... • Answered on Jan 24, 2015


If you are good at doing such things yes, but the parts inside are very delicate and must be handled gently as not to damage them. If you are not comfortable doing it then I would suggest taking it to a local music store where similar items are sold to see if they can do it for you.

MXL 990... • Answered on Jan 24, 2015

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