Motorola MOTO - Recent Questions, Troubleshooting & Support - Page 7
Motorola G how do I get Google bar and mic off my
Hi Brandy,
To remove the Google Search bar please go to:
Settings - Apps - Slide to All - Look for Google Search - Tap on it to see the App settings - Select Disable.
This will remove the Bar from the main screen however other icons and widgets will not be able to take the space the bar used.
Regards,
Gaby
Motorola Support.
How to make my motorola moto g on?
Hi Tammy,
I believe I answered your question on this thread: Why wont my motorola phone wont come on
Please follow the steps I shared with you there and if that does not get your phone to turn on. Please contact our Technicians from phone support team at this line: 1-800-734-5870 on this hours Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Regards,
Gaby
Motorola Support
Why wont my motorola g phone wont come on?
Hi Tammy,
Can you please try this steps? With your phone plugged to the charger, please press and hold the power button for 10 seconds if this does not reboot the phone, please press and hold the power button for 3 Minutes.
Also Tammy please take in mind that the phone needs at least 5% of the battery to turn on.
If the issue persists please contact our Technicians from phone support team at this line: 1-800-734-5870 on this hours Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST.
Regards,
Gaby
Motorola Support
I locked G from a remote device or device manager
Hi Travis,
With the device manager (Android Device Manage or Motorola Device Manager) you will be able to block the device and reset the password, however you will not be able to unlock the device from there.
For the Black screen problems, I would like to advice you to trust the hands of our Technicians and contact our Support line: 1-800-734-5870 on this hours: Mon-Fri 7AM-10PM; Sat-Sun 9AM-6PM CST
Regards,
Gaby
Motorola support.
How do you unblock messages on a Motorola Moto G?
Michelle-
Unblock messages for SMS/MMS or something else? What app are you using for Messaging?
Some service providers allow you to block messages on the network side so even if you have unblocked on the phone the messages may not be delivered until it is unblocked on Network side as well.
Mark
Motorola Support
Sim unlock
Hello Anonymous, in order to unlock your phone you will have to contact your carrier as the code is assigned by the original service provider the phone was manufactured.
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