Minolta Magicolor - Recent Questions, Troubleshooting & Support - Page 5

Reset what sir/mam? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Has the transfer belt been replaced? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Replace the Black image unit. Do the other colors print ok? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

First did you complete the procedure properly which is first conduct "Drum Dry" which can be found in admin mode? 2nd cleared developer and drum counters (Drum and developer are replaced at the same time. Removed the drum cartridge (BE CAREFUL that small black plastic cover has to be removed first and the connector disconnected before yanking out the image unit, if not you will have bigger problems. 3rd disassemble the image unit remove the developer DO NOT USE A VACUUM CLEANER the static electricity can destroy the sensor below the image unit. Once done reassemble and install don't forget to reconnect connector. The go to service mode and run the TCR (Toner Carrier) Adjustment the Run Gradation using the internal prints. 3 times. ALSO MAKE SURE THAT FAX LINE AND ETHERNET CABLE ARE Disconnected. NO prints or copies allowed to be run prior to running the TCR adjustment. OR you will have to do it again. With New developer!!! CLEARING the counters are important the copier uses the counters to determine voltages for certain assy. So if put in new developer and do not clear the counters the copier will think old developer is in the machine and adjust the voltages as required when in reality new developer or drum is installed causing image problems or codes. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Sir/mam requires access to secure konicaminolta web site. If they still have it. That legacy Minolta/QMS now konicaminolta Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Then replace the yellow and magenta toner cartridge Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What are the problems sir/mam? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What code is it displaying and what model is it? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What model and code is it displaying Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What is the model and what is make? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Sound like maybe the printers is printing incorrect paper size check settings in user/admin mode check printer properties metric vs inch. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

What color? Replace the image units All colors? Transfer belt or fuser unit. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Remove the Transfer roller sponge looking roller and replace Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

When is the last time the Transfer roller the sponge looking roller and the transfer belt where replaced. Does the internal reports test page print? Try a word doc a pdf a web page different file Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

In correctly installed transfer belt. and or roller reseat both. do the internal l machine prints demo page etc. jam if not check the print properties and paper setting of the machine in the draws they must match one could be set to letterhead paper the other normal both have to match. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

3rd party? Clean the contacts under the I/u with alcohol. Reseat may have a bad I/u Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Your machine mite have been set up under the administrator setting instead of your access. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Recommend that you replace the toner/drum cartridge Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Machine mite be set for metric paper and computer printing in inch Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Bypass tray? or paper draw? or as it exits the machine? inside? where is the jam occurring? Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f