Maxtor Computers & Internet - Page 8 - Recent Questions, Troubleshooting & Support

If the drive itself is not damaged and you really do need the information on it one easy solution (easy being a relative term here) is for you to open the unit, remove the drive, and install it in your computer as a secondary drive.

When you boot up as long as the hard drive is not damaged you should be able to access it via windows explorer.

If the drive is actually what is damaged the only option you have is to contact a disaster recovery service. They will take the drive into a clean room, open it, and transfer the media to a working drive, then copy it to a new drive for you. This is a very ex$pensive process with an average cost of around $1,000.

Chances are though that simply mounting the drive on your computer will work, and that is likely your best first step.

you only need to do this if you have only one IDE cable. If your are using SATA cables there is no need. IDE is the big wide ribbon cable SATA is the little blue connector.

Is this an unused drive? What is the cable interface - IDE or SATA? What operating system are you using? Is this a PC or a laptop? 2.5" or 3.5" version? What have you actually done with the computer/drive and software in your attempts to install the drive?

You can put the defective HDD in a computer thats running correctly and use the existing OS to gain access to it. That way you can extract all the info from it. Do not remove the main HDD, simply shut down the PC, open it, add the Hard Disk Drive to the MOBO and restart. you may get an option to decide which HDD you want to boot from, make sure you boot from the good one. Make a file and extract all info. If the new computer does not recognize the drive, there are steps you can take to find it. I've done this hundreds of times and have had around 87% success. Unfortunately, some HDD's are destroyed and no data can be extracted. Good Luck

3.5drives require 12vdc at no less than 2 amp recomended 12vdc 3amp it is always best to provide more amp for hard drive keep the voltage correct 12vdc asme adaptors work out to 4 gig drives all my Western digital drive have same power adaptor no matter the Gig size .

Go to tiger direct or new egg for the best prices. Make sure that the power ratings on the new one is the same or higher than the old one.

Depends on what you want to do with the files. Data is usually interchangeable between Mac and PC file formats. FAT-32 format files are limited to 4gb in size. You cannot boot a Mac from one of these files or from a drive formatted to FAT-32. To be bootable, an Intel Mac system drive must be formatted as a GUID partition map. Most of the new hard drives come with software that enables Macs to read and write to them without reformatting, thus they are completely interchangeable for data.

Hi kieronr maxtor 3200 usb personal storage drivers can be found at driverupdate us . It will take 2 mins from you to install... I hope I have helped you... enjoy

Hard drives don't use petrol.

Hi, Did you save the files in any external driver or the internal storage of the computer? I would also like to know the extension of the backup file so that I can help you out to download the program which will help you to read that file to get the data back. To know the type or file or the extension of that file: 1. Right click on the file 2. Click properties in the drop down list 3. You will get a small windows which will give you a description of the file, like date of creation, file type, extension etc. once you see the description, please share it with me here or on my mail [email protected] Regards, Harry

Assuming your OS is Windows, you got to create an user account with the same name and caracteristics (administrator, or not) you were using before reinstalling the OS. If you still can't access your data, try and "take ownership" (google that) of the drive.

Use Disk Utility program to get the details of the drive on USB Port. Located in Applications / Utilities. This offers general First Aid for the drive. This Disk Utility can also Format a drive & Partition it. Which will ERASE everything! For reliability.... TEST the drive selecting a One Pass Security Erase which takes a lot longer but thoroughly checks all sectors for bad areas. TJ

Typically, if your seeing that green light, it means you don't have enough power from your power supply. You may need to disconnect some of the other components for the drive to boot up. Ultimately, if you want to continue using the new drive, you'll need to replace out the power supply with a larger one. Good Luck

Maxtor and Seagate is the same company. Downloads Seagate

You may have damaged the heads in the drive

SEATOOLS should be able to help. Give that a try first!

You shouldn't need the management software, but if you do, you can call seagate and get the maxtor software again if you need it.

That should be printed on the hard drive's label, Dee.