magicJack Cell Phones - Recent Questions, Troubleshooting & Support


Sorry to ask...but do you still have internet connection?

magicJack Two, 2... | Answered on Oct 23, 2018


Try replacing your power adapter.These often fail.

magicJack Two, 2... | Answered on Jul 03, 2018


Call MJ using another phone(NOT VOIP) and they will walk you thru the problem.

magicJack Two, 2... | Answered on Apr 10, 2017


Try moving your Magicjack to a separate outlet away from any
other electrical lines.

magicJack Plus... | Answered on Apr 10, 2017


If your tv has internet access and you can run their software on it then it will, otherwise no.

magicJack Two, 2... | Answered on Mar 25, 2017


My phone number is 407-309-3307 We are having trouble with the Magic Jack does not come on It tell me to wait and I wait and wait and nothing happens and some times it gives me a number . This happens every day some times I can dial . most of the times it does not work Please Help

magicJack New &... | Answered on Mar 29, 2016


Ask them direct. We can't help you with queries like yours, but we can point you in the right direction.

http://www.magicjack.com/magicfix.html
magicJack Live Chat

magicJack New &... | Answered on Feb 18, 2016


if you have no dial tone , you have no line to the exchange
it can be from the call cancel switch ( hang up button) or an extension that is not hung up properly
It could be an external problem so you will have to get the service provider to check the line from the building out
As that may require you to pay if it is not faulty, try borrowing a phone and plugging it into the wall socket for the phone
If you get a dial tone on the borrowed phone , it is your phone but if there is still no dial tone , it very well could be a service provider problem

magicJack Two, 2... | Answered on Dec 30, 2015


not from this page
you will have to contact your supplier direct and make the arrangement

magicJack Two, 2... | Answered on Dec 29, 2015


MagicJack Phone Number

561-594-9925

MagicJack phone support
First describe why you are phoning below to find targeted help and save time. If you decide to phone MagicJack:You get a recording, but do get to speak to an actual person. For billing matters only.
17 mins average hold time - call Mon-Sat 10am-7pm EST

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MagicJack Email Address

magicJack Two, 2... | Answered on Dec 23, 2015

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