Magellan RoadMate - Recent Questions, Troubleshooting & Support

Hey, I had a similar issue of maps of USA with a GPS of a Garmin and Magellan with jump framework, at that point I searched for and they suggested me a specialized help in top took care of, they previously unraveled it and they stacked me maps of all USA. I trust it serves you. for more information visit :

Magellan... • Answered on Feb 26, 2020

You have to purchases the latest software update online from magellan website.So you will receive the software update in the form of 2 DVDs . So purchases the latest software updates by clik on the link below

(OR) Log on to

Magellan... • Answered on Dec 24, 2019

I have the same problem need help now please

Magellan... • Answered on Jun 21, 2019

try using a friends computer who has an older system. I used my Mom's, it was Windows 7. Finally it installed the updates, no problem. It took me weeks to figure out this work around, but I got it to work. Very bad customer service on Magellan's part. But I suppose Microsoft is also to blame. I doubt Windows 10 will ever work, when they upgrade, they don't integrate the drivers, making a lot of devices obsolete. Let me know how it goes...

Magellan... • Answered on May 26, 2019

check their web site please, search for your model #

Magellan... • Answered on May 05, 2019

THere is nothing wrong with it. On the left side of the unit pull up the rubber cover. You will see a very small switch and a button above it or below it.
With a a pen slid the switch, and push the re set button. Then slid the switch back. and turn on the unit the way you normally do. If it doesn't light up
either you did it wrong, the unit is discharged, or there is something wrong with it. If nothing works call Magellan and if it is still under service, they will help you. Good luck to you.

Magellan... • Answered on Aug 31, 2018

I have the same problem, no SD card in, Jungle Ghost, the problem is not being able to get to the menu as the application error screen just hangs up on the splash screen. this also happened to me when updating via application manager.I have contacted Magellan support also and they are not [email protected] is anyone has suggestions.

Magellan... • Answered on Aug 30, 2018
manual and help site

Magellan... • Answered on Jul 10, 2018

the 1440 does not have a reset persay, the way to reset it is to hold the power button to the off position for 15 seconds, then restart it!

that will not cure your problem though if the update was the update again..either with a fully charged battery or plugged in to power using the home charge.

if the update fails, i can give you something else to do.

keep in mind, Magellan will repair or replace (free of charge) any of there gps that were rendered inoperable do to one of there updates, but they will want you to try the update first before you send it back, so might as well get that out of the way


Magellan... • Answered on Feb 08, 2018

I had this model years ago. Once the battery refuses to recharge, forget it. This model and its accessories was discontinued some time ago. You might be better to buy a new one. You can try to find a charger on ebay, but I would say it's time for an upgrade anyway.

Magellan... • Answered on Jan 08, 2018

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