Macally Logo

Macally Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 136 Products
  • 275 Answers

How to turn off macally scroll lock

Click on the Apple menu in the top left corner of the screen.
Select "System Preferences" from the dropdown menu.
Click on the "Mouse" or "Trackpad" icon in the preferences, depending on the Macally device you are using.
In the "Scroll & Zoom" tab, look for the "Scroll Lock" option and uncheck it.
This should disable scroll lock on your Macally device. If the "Scroll Lock" option is not available in the system preferences, you may need to install the latest drivers for your Macally device."
2/17/2023 11:59:21 PM • Macally... • Answered on Feb 17, 2023

How do I turn off scroll lock on a macally keyboard

You should be able to do that by pressing the "Fn + Scroll Lock (F14)" keys simultaneously.
2/17/2023 8:50:45 PM • Macally... • Answered on Feb 17, 2023

My macally keyboard doesn't stay on even when fully charged

There are a few potential reasons why your Macally keyboard is not staying on even when fully charged:
  1. Battery issues: The battery in the keyboard may be faulty or malfunctioning. It's possible that the battery is not holding a charge or is not working properly.
  2. Power management settings: Check your keyboard's power management settings and make sure that it is set to stay on when fully charged. Some keyboards have a sleep mode that turns off the keyboard when not in use to conserve power.
  3. Connectivity issues: Make sure that the keyboard is properly connected to your computer. Also check if the keyboard works with other devices.
  4. Firmware update: Make sure you have the latest firmware update for your keyboard. Sometimes an update can fix any bugs that cause the keyboard to turn off when it's fully charged.
  5. Damaged charging port: The charging port of the keyboard may be damaged and not able to charge the battery.
It's recommended to contact the manufacturer's customer support team, they will be able to assist you in diagnosing the problem and provide a solution. If the keyboard is still under warranty, you may be able to get it repaired or replaced for free.
1/16/2023 11:55:24 PM • Macally... • Answered on Jan 16, 2023

Can I leave my Macally rechargeable bluetooth keyboard n all the time? Even when computer is off. What is expected battery life?

the manual should cover that. but varies, on actual use. the keyboard goes to sleep. the longer is sleeps the longer the battery last. why not just let it do its thing until it dies or makes chararcters like this ou[aopiup0[ep[ ibp[em iepoifpeo[p[eifkp no model keyboard told so can not RTM to you.
1/6/2022 3:01:38 PM • Macally... • Answered on Jan 06, 2022

Iwave bluetooth speaker makes a "busy call" sound

This might be the problem with pairing. Just try to reset the Bluetooth Speaker and pair with it newly. It may help you. It worked for my SUPERTOOTH Speaker. Hope it helps.
10/18/2019 8:16:18 AM • Macally iWave... • Answered on Oct 18, 2019

Keyboard and mouse work only intermittently

yeah.. maybe you have a defective keyboard.. better look at your warranty now..
2/15/2018 7:33:57 PM • Macally IKEY... • Answered on Feb 15, 2018

Driver in mac intel

Reboot your machine
11/4/2017 12:53:04 AM • Macally iceMouse... • Answered on Nov 04, 2017

How do I turn of the short cut and switch to standard F function on the Macally usb Mac Keyboard

If you prefer the top row of keys to always behave as standard function keys without holding the Fn key:
  1. Choose System Preferences from the Apple menu.
  2. Click Keyboard.
  3. Click the Keyboard tab if it's not already highlighted.
  4. Select "Use all F1, F2, etc. keys as standard function keys"
10/11/2017 6:47:12 PM • Macally... • Answered on Oct 11, 2017

Connecting a USB keyboard to my iMac

Adding the keyboard is one thing but without the correct driver, your pc will not be able to recognise it or make it usable. Check in your device list to see if it shows up and whether it is functioning. If not, you need to download the correct driver from the keyboard manufacturer.
9/19/2017 3:57:49 AM • Macally... • Answered on Sep 19, 2017

My Macally mouse just stopped working with my Macbook Pro. the light on the underside of the mouse is out. I purchased the mouse in October 2016.

It sounds as if it is dead and you may have to purchase another, (obviously check batteries connections first) find out if there is still warranty left as i'm not sure if it will be classed as a consumable.
8/6/2017 8:16:24 PM • Macally... • Answered on Aug 06, 2017

My Macally keyboard keeps messing

key board connections are shorted... get the film or key pad changed
7/27/2017 8:47:55 PM • Macally IKEY... • Answered on Jul 27, 2017
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Macally Experts

Paul Bade

Level 3 Expert

1777 Answers


Level 3 Expert

4383 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

57403 Answers

Are you a Macally Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides