Lutron Electrical Supplies - Recent Questions, Troubleshooting & Support
How do I fix my light switch? I checked my circuit breaker and that's working. I replaced the switch with a new switch and it still doesn't work.
You might look to see if the outlet is GFI protected. It is possible the GFI (Ground Fault Interrupter) tripped and needs to be reset.
If so, push the red button (reset button) firmly until it stays down (pushed in). If it does not stay closed, replace it.
Also check your light bulb fed by "the switch that does not work", to make sure it did not burn out.
Your switch could be good, but the bulb bad.
If your light switch is not on a GFI circuit and both Lutron switches are fed by one breaker, get a volt-ohm meter, set it to the volts in a voltage range to read house hold voltage (around 121 volts), and check to see that both switches are receiving 121 volts. Usually you measure with the black probe touching a white (neutral) wire, while the black wire is usually the wire that is in series with the lamp. A black wire may come into the switch and leave as a black wire going to the bulb. If you do not have full voltage reaching your switch, you may have a wiring problem where a wire is no longer making good contact. If you are not sure about how to test with a volt meter, search on your tube for further explanations on how to test to see if a light switch is good.
on Dec 31, 2018
First, I have power running thru a switch box. All
Let's start at the beginning please. You have a source cable fed into an overhead outlet box or to a switch outlet box on the wall? This is critical because it tells me what kind of arrangement you actually have.
If the source is in the ceiling, then you are using switch loops and the wiring gets tricky because you have to "re-task" the Neutral (White) wire (Assuming you are here in the U.S.A.) that goes to the switch because it will become the feed to the wall switch.
However, is the feed is at the switch, then it is much simpler. Please let me know what you have in the form of wiring.
Also as an FYI, if you are using special switches, you may have to have equipment grounding conductor present at the switch. The electrical code no longer allows the use of a Neutral (White) conductor as a grounding conductor.
on Nov 27, 2017
Our dimmer switched worked perfectly last night
sounds like an internal part has broke and you will have to replace the whole switch. anytime you have trouble with something like that it is always best just to go ahead and change it. it doesn't if its a day old or 10yrs old. not worth the chance of burning yourself down.
be glad to help you further if you need it txt me at 865-888-1220
on Jul 06, 2017
I have two dimmer switches in the same box side
Sounds like the transformer in your track light. In the box where the green light is, the voltage is converted by a small transformer from 120v to 12v for the halogen lights. With the breaker off, try jumping out the dimmer going to the track light (disconnect the dimmer and connect the two loose wires from box together). With the breaker back on, if you have 120v power on the wires (black/white) going into the track light transformer (measured at the track light), and the green light won't come on, I'd say it's the track light transformer. You may have to replace the whole track if you can't get the transformer as a part.
on Apr 22, 2017
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