Logitech QuickCam - Recent Questions, Troubleshooting & Support - Page 5

1st You download Webcam Driver.Intex it-1301WC webcamera driver for`win 7After this install the Webcam driver in the system.Installation of Webcam DriverGo to the control panelClick on the System IconClick on the Hardware TabClick on the Device Manager sSelect the Unknown Device or printer device where yellow Question Marks sign on it.Right click on it and uninstall it.After this go to the top of the device manager and click on scan for hardware changes.Driver installation Wizard start.Brows Your Driver from the Hard Disk and click on next.Driver will be install.

vGo to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone or Headset.
Click OK and it should work.

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

1st You download Webcam Driver.I have windows 8 and need to install logitech quick cam v11.1. How doi do this?After this install the Webcam driver in the system.Installation of Webcam DriverGo to the control panelClick on the System IconClick on the Hardware TabClick on the Device Manager sSelect the Unknown Device or printer device where yellow Question Marks sign on it.Right click on it and uninstall it.After this go to the top of the device manager and click on scan for hardware changes.Driver installation Wizard start.Brows Your Driver from the Hard Disk and click on next.Driver will be install.

Detailed Description This article covers whether a QuickCam work on a Macintosh computer.
Answer This article applies to the following operating systems:
Mac OS 10.1.5 - 10.2.6
NOTE: Later versions of OSX are not supported by QuickCam.
To use a Logitech camera on your Mac OS X computer, please consider the following models: QuickCam Orbit, QuickCam Pro 4000, QuickCam Zoom P/N 961325-0403, the Pocket Digital and the Pocket Digital 130. The Logitech Pocket Digital 130 is supported natively, so all you have to do is plug it in. You can then use it in iPhoto™, a program that comes with Mac OS® X.
To use the Pocket Digital, you must install the Pocket Digital driver, available HERE. You can then use it in iPhoto™, a program that comes with Mac OS® X.
If you would like to use any of the other cameras mentioned, you must install QuickCam 8.0.1, included with the camera.
NOTE: QuickCam 8.0.1 should only be installed in Mac OS 10.1.5 - 10.2.6.
Mac OS 9 (OS 9.0.4 - 9.2.2)
To use a Logitech camera on your Mac OS 9 computer, please consider the following models: QuickCam Pro 3000®, QuickCam® Pro 4000 and the QuickCam® for Notebooks Pro. In order for these cameras to work, you must install QuickCam 5.0.1, which is included with the camera. It is also available HERE.
For additional information regarding UVC camera support under Mac OS 10.4.9 please see article 6471




http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=51

only you have to search on this site on the search bar and you will perfectly get your software i am givinyou the link and pls vote me PLS Logitech Support

When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? Answer Test the Microphone in Sound Recorder

1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
3. Click the Stop button.
4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
   1. Click "Edit," then "Audio Properties."
   2. Make sure Logitech is listed as the Preferred device for "Sound recording."

If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.

1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
2. Click Add/Remove Windows Components.
3. In the Components list, select the Networking Services check box, and then click Details.
4. Make sure the Universal Plug and Play box is checked.

Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

you need to find a capture program ...in windows this may be done with movie maker ...or some other programs,. it also has a capture in the camera window...when you click to open from the program files...on the web cam window you will find a capture choice...you first have to make some adjustments ..and allocate space and place for saving from "file "..also have to choose the the other settings like the device...( cam driver hp..... never choose the sound driver cause it will record only sounds..)
anyway ...a specialized program for capture will do those in a proper way ...and more accurate ..so you would not have to make choices you are not sure ...but remember ..the capture time depends on the space allocated...and the format you are setting to be saved ...( avi ...divx ...etc) so it virtually may work for days ...as long as it has space to store ...and power surply ..:P
I hope it is inlightning for you ..

reinstall drivers for webcam
use original programmes that came with camera or updated ones
try some diffrent settings in cam/settings and capture part of your camera software.

Rose, Your web cam is blurry because you have not focussed it. Please put it on and when you see yourself in it, then rotate the black ring around the lens both clock and anti clockwise till you see yourself clear.

See if there is a ring on the front of the webcam lens you can rotate to adjust the focus. Also, see this article on How To Improve Webcam Video Quality for other tips.

http://www.logitech.com/index.cfm/435/3780&hub=1&cl=gb,en

If you got to the website on the right hand side halfway way down you can download your drivers.

Hope i`ve helped.

solution for XP users.
Use the medion driver (MD85081). go to their support pages and search for "webcam". http://www.medion.co.uk/
Once the driver is downloaded, remove the camera if connected.
DON'T CONNECT THE CAMERA BEFORE INSTALLING THE SOFTWARE!
Extract the software (default is c:/Medion folder),
Install the software.
Now you can connect the camera and it will acknowledge it.
Use the start/PC-30/Amcam program to test it. (use Amcam/Devices menu to select the camera)
Good Luck. AND HAPPY NEW YEAR

super camera

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Hello. Go to logitech.com/drivers

Download the driver for your cam then run it.

Joe

Thanks for choosing Fixya!

This may be because you are running windows 7. There are many cases like yours. As i would tell most of them, contact the manufacturer and get more information.

Probabbly your driver is bad. Take a search of provider site and look at the drivers. After you find the drivers you need to unninstal your curent webcam driver. I hope it will work. If it won`t work, probabbly the webcam isn`t with microphone.

When you re-installed windows 7 did you install the same version or was 32 installed before and you now put in 64?

I'd start here


http://www.logitech.com/en-us/support-downloads?modelsearch=yes&modelNumber=QuickCam+Pro+9000