Logitech Radio Communications - Answered Questions & Fixed Issues

the logitech head piece buttons must not be working, seems to charge ok but can't get to flash blue?

I have a voip headphone...If you want lets change it..Mail me at [email protected]

what operating system is his computer ? Windows 7 ??? https://support.lenovo.com/au/en/solutions/ht073424

Sounds like your video stream is buffering. Not sure that is related to your headset.

if you have a mini screw driver get a tiny magnet set it anywhere together with the screw driver this way you won't loose the screw and makes it better to work with.

I am not sure if this is your problem but I have had similar problems around microwave ovens, especially if they are older. We had some 2.4 GHz phones that would drop right off if the microwave was turned on and the phones were near it. Newer microwaves have better RF seals around the doors, but as the microwave ages, the seals get less effective. There are other devices that may cause your problem as well, so look around you and make note of where you are and what is in operation around you. You will probably find it is something like that that's effecting your blue tooth devices. Bluetooth operates at frequencies between 2402 and 2480 MHz, or 2400 and 2483.5 MHz including guard bands 2 MHz wide at the bottom end and 3.5 MHz wide at the top. This is in the globally unlicensed (but not unregulated) industrial, scientific and medical (ISM) 2.4 GHz short-range radio frequency band. As you can see, there are many things that can effect blue tooth radio's. If there is a communications tower near you, that could also be causing your problem but unfortunately, there would be very little you could do to remedy this.

Start on the Mac side by checking your sound input preferences. Do this by selecting under the apple pull down menu: System Preferences. Then get to the screen where you see all preferences icon's shown and select Sound. Once in the Sound preferences, select Input. Where is says "Select a device for sound input:" It is probably set to USB audio device since that worked for you. Look for Bluetooth Audio Device or similar name for your headset and select it. Speak into the h760 and adjust the input volume, you should see the input level go up when you speak. If not, your H760 bluetooth device is not properly paired. If your device does not show up, back up to the System Preferences page and select Bluetooth and follow instructions there. If that all is working but does not work in Parallels, inspect Parallels for Sound Input options and try to find your bluetooth device. Also check Windows sound input control panel to see that bluetooth is selected. Hope this helps.

is the minijack plug compatable with your mike

GENERALLY... ONE jack goes to AUDIO or SPEAKER... the second goes to MIC INPUT or something similar... SO ONLY ONEjack should give you AUDIO from your headset is your MIC ! THIS Link MAY help you! "I" had to convert it to English ! Thank you "Chrome". At least you can glean some HELP telephone numbers... https://www.logitech.com/assets/46742/3/usb-headset-h390.pdf

Hummm... can you hear ANY audio from the speaker/earphone jack on your computer?... Try any budget earphone/earbud. Anthony

Unplug the headset. I found in computers the computer knows when you plug it in and when you remove it. I do this a lot with a USB sound card. It's like plugging into the sound card and pulling the plug out, but with USB connection instead.

What have you done to try to fix it I need to know so I can help you fix it and Mabry you need new headsets

There should be a small switch on the cord that is used to mute the mic. If there is, try flipping it.

You have to pair them.

I set the headset to be the default audio device for the computer. I can use Skype fine and can hear iHeart Radio. However, I can't hear my Camtasia recording and don't even know if the microphone is working with it. I also can't hear the Camtasia tutorials or videos on YouTube. Does anyone have any ideas? I'm using the trial version and want to make sure I can use the program before I buy it. by Video Recording Mobiles Video Recording Mobiles Tablets

Go to control panel, sound and audio, hardware, USB devices, and disable it. The computer thinks the XBox controller is an audio device and is giving it priority.

Please specify. What did the cat chew the wire to?

Your friend should be able to use the headset if your friend's computer has Bluetooth feature. THe computer will send and receive the Bluetooth signals with one transmitter/receiver like your computer does and then connect to the wireless lan with a different transmitter/receiver system on a different frequency. Just make sure your friend's computer has Bluetooth feature turned on and then setup the headset by the "pairing" process.

I have one that i left discharged for a few months... battery will not take a charge... unless you know how to replace the battery, having a charger may not help much... good luck..

if you followed the instructions and doesn't work return to place of purchase for refund or replacement