Lexmark Office Equipment & Supplies - Page 10 - Recent Questions, Troubleshooting & Support
My Lexmark Prospect Pro205 printer
A firmware update for the Lexmark Prospect Pro205 printer address print quality issues. Please visit the Lexmark website to download and install the
Lexmark Pro200
Series Firmware Update.
If more than one download is listed for your model, choose the first
download in the list. If it is the wrong firmware level, an error message will
tell you which firmware level is correct. After successfully updating your printer, try to print a document again to verify that the problem is fixed.Should the problem continue even after the update, please contact Lexmark Technical Support Center for further assistance. Thanks.
My lexmark x860de fuser error 921.00
To reset the maintenance count 1. Turn off the printer 2. Press and hold the 2 and 6 buttons simultaneously. 3. Turn on the printer. 4. Release the buttons after 10 seconds. The Configuration Menu appears on the LCD. 5. Touch Reset Maintenance Counter from the Configuration Menu. 6. Reset Maintenance Counter appears in the header and Yes and No appears below the header. 7. To cancel the reset operation, press Back or No. All other button presses are ignored. 8. To initiate the reset operation, select Yes. The maintenance count resets to zero and the LCD returns to the Configuration Menu
I have a disc to install OCR software for Lexmark X2500.
But my new computer does not use CD. How can I install OCR?
Take the disc to a friend and install onto a USB. Back to computer and install from the USB.This link might also help: https://www.google.com/search?q=How+can+I+install+OCR+if+computer+doens%27t+use+cd&ei=L0yZYPy9K4n0rQH3nYZ4&oq=How+can+I+install+OCR+if+computer+doens%27t+use+cd&gs_lcp=Cgdnd3Mtd2l6EAMyBwghEAoQoAEyBwghEAoQoAEyBwghEAoQoAEyBwghEAoQoAE6BwgAEEcQsAM6BggAEBYQHjoICCEQFhAdEB46BAghEBU6CgghEBYQChAdEB5QroQBWNzUAWC41gFoA3ACeAKAAccEiAHPM5IBDDAuMjAuNS4yLjEuMpgBAKABAaoBB2d3cy13aXrIAQjAAQE&sclient=gws-wiz&ved=0ahUKEwi8kYyWsr_wAhUJeisKHfeOAQ8Q4dUDCA4&uact=5
950 system board
Usually, at least on the Lexmark products I am most familiar with, a 950 error had occured when a printer had the systemboard replaced and the repair tech failed to update the new systemboard to reflect the correct information contained the printer's NVRAM.
From a software perspective, this should never accidently happen. Either the NVRAM on the printer is blown or the systemboard memory of the matching terms has been cleared.
Again, not a trivial endevor.
At this point, I'd suggest a service call to get the diagnostics run against the printer. You may have to replace the systemboard.
Don
How to tell when its out of ink not printing and 2 lights blinking
Its not an Issue with the Out of Ink Error: Please try the below mentioned steps and let me know what happens: It insists there is a Cartridge problem on the Printer............ In this Case take out the Paper from the Paper Feed Tray........ Unplug the Power Supply from the Printer.......... Remove both the Cartridges from the Printer.......... Now take a size 10 Envelope fold it so that it should become like a thin long strip........ Now Insert that Envelope on the left side corner of the Printer and move it from right to left and left to right as fast as u can for about 10 times.......... Now Insert the Ordinary Papers onto the Printer and insert both the catridges and Turn on the Printer...... Blinking Stopped...........Issue Resolved....... Still Blinking: Remove both the Cartridges take a Paper Towel turn the catridges direction so that u can see a Copper plate with small boxes on it....... Just wipe it twice or thrice with the Paper Towel.......... Now insert it and Power on the Printer and see whether the Lights are still blinking if it is still blinking...... Good Luck!!!!!
Error message. 924.01 service
BEWARE SPAM NUMBER 1-800-532-4187
The 924.01 service fuser error indicates either the fuser unit is not able to reach/maintain the correct temperature or the fuser unit is not working. What you can do:
- Turn off printer. Turn on after 30 seconds.
- Plug printer straight to power outlet in the wall. Bypass any surge devices or power strips, they draw away power from the printer.
If problem continues, contact Lexmark technical support(under warranty) or your local authorized service provider for professional repair.
Lexmark E260dn toner light is
Toner light is ON, I would assume that the light is solid and not blinking. You can press and release to clear the light sequence and continue processing the print job. With the printer turned off, remove the toner cartridge and shake it to extend its life. Check the replacement toner cartridge if it is the one suitable for your region.
If the blinking light is on Toner Low, press and release the Continue button (green button) to clear the light sequence and continue processing the print job. If the light is still blinking, the photoconductor is almost full and should be replaced.
For further assistance, please call Lexmark Technical Support.
Lexmark e260D - all lights
All lights flashing on E260d indicates service error. This article might guide you on what to do. Just click on this link:
http://bit.ly/aQoJ3p. If you need further assistance, don't hesitate to contact Lexmark technical support so they can decode the led lights combo and diagnose the issue. Thanks.
Printer lexmark ej error
The EJ error message on your model indicates that the print cartridge carrier has stalled. It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:
- Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.
- Check the encoder strip and make sure it is secured in its place.
- Close the printer cover.
- Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
- When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
- If no error appears, reinsert the other cartridge. Close the printer cover.
- Replace whichever cartridge is causing the error to appear with a new cartridge.
- If no error appears, try to print a document again to verify that the problem is fixed.
Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.
What is an ORC?
ORC is life form in the Lord of The Rings. What you want is OCR which stands for Optical Character Recognition. It is the software that converts a scanned document into a string of characters that you can edit to correct OCR errors.To be able to scan to a computer the computer and the printer must be connected through a USB port or be part of the same network. When you press the scan button, the printer tries to communicate with the computer and launch the scanning software installed on the computer.Install the software that shipped with your printer, connect the computer and the printer. If everything is correctly connected and installed, the scanning software will open to receive the scanned document.
I can't scan on my
The Lexmark OCR scan software is available in the installation disk that came with the printer. You can explore the installation disk and look for the Abby setup application in the OCR folder (for Windows). For Mac OS, right-click on the Install icon and choose Show Package Contents. Open Contents folder > open Package folder and manually install the Abby Finereader application.
However, if you don't have the installation disk, contact Lexmark technical support. Thanks.
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