Lexmark JetPrinter - Recent Questions, Troubleshooting & Support - Page 6

There are Lexmark Z515 printer drivers available for download in the Lexmark website. I recommend not to plug the printer to your computer yet. First, check if your Vista is running on 32-bit or 64-bit operating system by clicking on the Windows logo Start menu > right click on Computer > Properties. For the software, go to this link: http://bit.ly/cBVnVG (for 32-bit) or to this link: http://bit.ly/cxWUMS (for 64-bit). Download and install the software. Follow the instructions. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer. If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below): Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here). Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly. Finally, turn the printer upside down and carefully shake it for 10 to 20 seconds to see if something falls out of the paper feed path. Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Quickly bend the stack in an 'S' shape a few times to separate pages. Make sure it is lined up on the right side of the paper feed and the paper guide on the left is snug on the left side of the paper. Then try to form feed again. If that works, then try to print again. Regards,Sanath

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You may download drivers and software from here.

Sadly Lexmark have not produced Windows 8 drivers for the Z25. In all honesty they do not list any Vista/Windows 7 drivers either. Generic windows drivers may do the trick, so I would advise running Windows Update (or the Windows 8 equivilant) to make sure they are completely uptodate.Sorry I could not not offer a definative solution.

Trying shutting off printer, then restarting your PC, and turn printer back on.

I have a driver for that but you can also download the driver at www.lexmark.com then click drivers & download then clik drivers finder at the search bar type your printer model no.x1185 then choice the driver according to your OS system

Are you sure this is the model number or printer series?Support and manuals may be found here:http://support.lexmark.com/index?page=productSelection&channel=supportAndDownloads&locale=EN&userlocale=EN_US

Step 1). Try cleaning the gold contacts on the print cartridge and on the printer itself with a pen eraser and a little alcohol.

Step 2). Uninstall the printer software and reinstall it.

Step 3). If the above two steps fail try a new cartridge. If none of these solutions work there is an electronic problem with the printer and it will have to be professionally diagnosed or replaced.

Hope this was of some help to you.

George

i, got a lexmark printer z25 . i'm not able to install it on my pc with windows 7 even if i have the driver

Be sure the printer is powered on as it needs power to move the cartridges - this is a common mistake.