Kohler Home - Recent Questions, Troubleshooting & Support


THEY SELL NEW SEATS EVERY DAY .

Kohler Santa... | Answered on Mar 25, 2020


THEN DO NOT TURN IT VALVES OPEN SO FAR .THINK

Kohler Home | Answered on Mar 25, 2020


Contact Kohler service department for a free replacement

Bidets ' Bathroom ' KOHLER

www.us.kohler.com > browse > bathroom-bidets
Browse KOHLER bidets. Designed to complement the styles of KOHLER toilets and faucets. ... Puretide™ Quiet-Close™ Elongated manual bidet toilet seat.

Intelligent Toilets and Cleansing Seats ' Bathroom ' KOHLER

www.us.kohler.com > article > CNT121600001
KOHLER intelligent toilets sense your approach, open automatically and close and flush when you leave. Or a heated seat that nestles you in luxurious warmth?

Kohler Home | Answered on Feb 20, 2020


We had a problem with phantom flushing. Call Kholer. They will send redesigned battery holder and top of flush unit for free. Seems to have fixed the issue.

Kohler Home | Answered on Jan 09, 2020


The only batteries are in the docking station. If the remote is attached to the docking station, take that off and set it aside. Next, carefully lift the docking station up and out from the mounting bracket. Look at the back of the docking station, push the two tabs outwards (away from each other) simultaneously to open the battery compartment cover. Replace the batteries (4 AAs) in the correct orientation. Reinstall the cover. Then replace the docking station on the mounting bracket and put the remote back on the dock if desired.

These directions are shown in the Homeowner's Guide (without the service parts) available on the product page: https://www.us.kohler.com/us/veil-intelligent-comfort-height-skirted-one-piece-elongated-dual-flush-toilet/productDetail/toilets/1120267.htm . Scroll down to the Installation section to find the link to the document. The current link to this guide is https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1226974_5.pdf .

I hope this helps.

Cindy Wells

Kohler Home | Answered on Jan 05, 2020


Request the parts list from Kohler.

Kohler Home | Answered on Dec 08, 2019


First, identify the style of your quick connect hose.

See the steps on this Kohler Fawcet Link for disconnecting your pull-out kitchen faucet quick connect hose. Follow this link: https://support.kohler.com/hc/en-us/articles/360001798834-Disconnect-Quick-Connect-Pull-Out-Kitchen-Faucet-Hoses

Make sure the water valves are closed and the water pressure is relieved before attempting to service your kitchen taps.

Kohler Home | Answered on Oct 12, 2019


The brand of toilet doesn't matter. You need a product that cuts calcium and lime. It may take some soaking and scrubbing. Once you get it clean, use the product regularly.

CLR makes a line of products:
https://clrbrands.com/en-US/Products/CLR-Household/CLR-Calcium-Lime-Rust-Remover

Kohler Home | Answered on May 10, 2019


I don't know this specific tub, but here's the pictoral. The button (90105) should come out of its base, held by friction of O ring. This should allow you to disconnect the pressure line. If you are looking to replace the complete assembly, likely you will need a basin wrench to reach nut (65157).
kohler1-ggmuzyqdnvlyrlfigj0gxfoh-4-0.png Here are links to Kohler, specific to this tub.
https://www.us.kohler.com/us/catalog/svg_viewer.jsp?productId=415928&diagram=3 https://www.us.kohler.com/webassets/kpna/catalog/pdf/en/1010564_5.pdf

Kohler Home | Answered on Mar 18, 2019


you have kids??? theres probably something large in the trap

Kohler Home | Answered on Mar 10, 2019


call a plumber if you dont know what to do...

Kohler - Toilet... | Answered on Mar 04, 2019


Smart-a$$ answer is to find an old 3 gallon pot in a salvage place. Best answer is to fiddle with the chain that goes from the handle to the flush flapper and see if adjusting its length makes a difference. If it's too short it might result in letting the flapper closing too soon and allowing your deposit to remain.

Kohler Home | Answered on Mar 01, 2019


There's something blocking it sometimes if you turn the water off in your home and turn it back on sometimes calcium from the pipes break loose and cause blockage in new style washerless valve assemblies.

Kohler Home | Answered on Jan 11, 2019


Get a water hose,place in tub,connect to water outlet,turn on for a minute,then turn off.then disconnect hose,then water will come out.

Kohler Home | Answered on Dec 29, 2018

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