Kodak Recent Questions, Troubleshooting Help & Support

printer needs to be replaced

call kodak at 18004216699

Most cauuses to this is dirty or failing print head.

Many people would say it was the sponge that is doing that but let me tell you if it was a full sponge you would not even see that color tint. Its the print head that is not mixing correctly due to being dirty or corrosive. Do you use refilled ink cartridges? If so you answer is iron clad your print head will need to be replaced and you need to put a stop to the refilled oslution, if not then the print head got dirty or is defective.

1. print head cleaner
2. new print head.

thanks hope this does help please do be considerate and rate and leave feedback for your free answer. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

try to remove both cartridges and put them back in. make same print. if of no use, run a Clean Printhead in your men. If still of no use, then printhead needs a replacement

Hi


To resolve this issue you'll need to clean your printers cartridges. To clean it you'll need Q-Tip and alcohol. Turn off your printer and unplug it, now open the printer's front cover and take out the cartridges from their respective carriage. Now dip the Q-tip in alcohol and clean the cartridges with Q-tip. Also, clean the print head with Q-tip, use a paper towel if there is excessive ink inside the carriage.

Now let it dry and check if it is still giving similar issue. If yes then closely examine the print head for any kind of restiction like a piece of paper.

Daniel Scott

Hi..

Try here
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf

You can find illustrated instructions on how to remove the old printhead, as well as on how to put the new printhead back in place.

You can easily go to that website by going to:
www.kodak.com/go/printheadsupport

and selecting the second option "installing new printhead".

Good Luck:-)

Hi,

Common problem with Kodak print heads. And since you're done with the troubleshooting and is likely very familiar with the printer and its problem, definitely the print head is going bad again.

Thanks

this one is one of my favourite hate printers... but, no you cannot disabel this function easy, you can "fool" this printer by following that procedure:

1. switch off your printer, wait few sec, switch it on
2. on your computer go to "start"
3. select "control panel"
4. select "printer and faxes"
5. right click on your "kodak easyshare 5300"
6. select "properties"
7. click on tab "services"
8. select "service this device"
9. click on tab "estimated ink level" - it shows estimated ink level after restart

you can use refill (very easy to do by yourself and about 1/3 cost of original replacements). and yes, you are right, cartridges do tend to dry out. i would suggest printing at least one page per week to prevent dry out of the cartridge.

as this particular printer will not work without both cartridges present. i would suggest to insert one empty cartrdge in colour slot and keep it there. on full cartridge use any sticky tape to prevent nozzle from drying, cover breather hole on the top of cartridge as well. when you need to print, remove tape from breathing hole first and then from the nozzle. this way you will prevent or at least slow down your cartridge evaporation ratio.

Error code "6203" can be resolved as follows:
First, you need to open the access door of the printer and disconnect the power adapter from it.
You then need to wait for at least 30 seconds for the printer to get reset.
As a next step, you can connect the power adapter back to the printer.
You can turn on the printer, if required. Once the printer gets powered up, a message "Printer access door open" gets displayed.
Once this message gets popped up you can close the access door of the printer. get more help for Printer Error Code 6203
Hope this helps you.

One of the best ways to prevent Printer error code "3501" from happening is to install latest version of firmware. To update firmware manually you can place the calibration sheet over the scanner and press START button. You can then click the HELP icon and select Maintenance option. From there, select Firmware Upgrade option and follow the instructions given there to download the latest firmware version; free of cost.

hi,
following images and steps may guide you.


first know the parts.

..

Tear open the black ink cartridge bag at the notch and remove the ink cartridge.
IMPORTANT: Insert the ink cartridge immediately to prevent any drying of the ink.





Remove and discard the orange cap.
IMPORTANT: Handle ink cartridge carefully to avoid ink transfer.




Insert the black ink cartridge into the printhead. User's




Press down on the ink cartridge until you hear it snap into position

Tear open the color ink cartridge bag at the notch and remove the ink cartridge.

Remove and discard the orange cap.

Insert the color ink cartridge into the printhead

Press down firmly on the cartridge until you hear it snap into position
Close the printer access door.




regards,
cseian

Clean the gold section of the print cartridge's with a wet paper towel.
Also clean the gold surfaces where the cartridge meets the printer.
Wipe the contacts clean with a dry paper towel once you get no ink back on the wet paper towels. Allow about an hour for the printer to dry.
Reinstall the cartridges and try printing.

Hope This Helps.

Zeppelinx12

You have a bad cartridge. They have chips in them. Return it.

problem is likely to be the print head, the ink can dry up inside the print head and block fresh ink from flowing. you can get print head cleaning solution from ebay, which sometimes works, or else go here to get your replacement print head www.kodak.com/gb/en/consumer/products/printing-supplies/printhead.../default.htm the one i have is a clip in clip out part

The Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges there is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line

Possibly it is running low on Blue ink - because colors are usually a mixture of inks - for example green is made from blue and yellow - if an ink runs low it will print the available colors or substitute the next available color.Probably if it prints green yellow - then it has no blue available to make the right shade.

Replacing the printhead If your printhead is damaged or broken, you may replace it yourself.

1. Make sure your printer is turned on.
   
2. Open the printer access door by lifting from the recessed hand-holds on the sides of the unit.
   The printhead moves to an accessible position for handling the ink cartridges. The ink cartridges are seated in the printhead.
   
   
   
3. Pinch the latch on the ink cartridge with your thumb and forefinger and lift it out of the print head. Remove both ink cartridges.
   
   
   CAUTION:
   Insert the ink cartridges into the newly installed printhead as soon as possible to prevent any drying of the ink.
4. Unlatch the printhead by lifting the rectangular latch on the top of the printhead.
   
   
   
5. Remove the old printhead from the carriage .
   
   
   
6. Remove the new printhead from its bag.
   
   
   CAUTION:
   Do not touch copper contacts on the printhead, as this may damage it.
7. Remove and discard the black plastic casing and the orange protective cap.
   
   
   
8. Place the new printhead into the carriage.
   
   
   
9. Push firmly against the target label on the printhead until you hear it click into place.
   
   
   
10. Re install the ink cartridges. As needed, see Replacing ink cartridges.
    
    
11. Close the printer access door. The printer should now complete a printhead calibration to ensure that it is ready to for normal operation.
    

throw out your printer and buy another brand. if you call18002356325 the call goes to manila and chances are you will be talking to some one who only speaks partial english and knows nothing about kodak products but will read to you from these internet instuctions that you just read !!! kodak has become a very anti-american company in so many ways!!!

The print head must be in the up position to remove the cartridge. If you cannot get it to do this by pushing buttons or unplugging the unit, you can do it by turning a gear inside the unit. This requires partial disassembly of the unit.

First remove two screws from back of unit, then pull up on top of unit, unplug two ribbon cables from circuit board and remove top. Then unplug two remaining ribbon cables from circuit board, and three screws holding circuit board. Lift circuit board and fan/fan-holder as one piece. You do not need to disconnect the fan wires.

The print head heat sink and carrier frame are now visible (large aluminum piece in the center). The gears and stepper motors are on the side opposite from the green cartridge release button. The gears near the front operate the paper feed mechanism. The gears in the back move the print head. By turning the large white plastic gear farthest toward the side and rear (driven by a stepper motor), the print head will move up and down. The gear should turn easily by pushing on the teeth with a small screwdriver. If it starts tuning harder, it is probably at the end of its travel. Turn the gear until the print head is up far enough to release the cartridge. There is a tab on the print head frame just above the green release button on the inside of the unit. When the print head is up, there is a space between the tab and the green button allowing the button to be released.

If you need more visibility, the entire printer frame can be removed from the plastic outer shell by removing 3 screws on the bottom of the unit. Note the position of the loose plastic piece in the front of the unit (for reassembly). It has a small tab that keeps the front door closed. You can leave the print head in the up position when reassembling the unit. It will automatically reposition when the unit is plugged in. Don't forget to put in a cartridge before plugging in.

When you change the ink, be sure to use original ink cartridges and not aftermarket. Next, recalibrate the printer using the software. If you still have a problem after you do those two things then you will need to contact Kodak for a free printhead replacement, this is a major problem with the 5500 AIO inkjet printer and Kodak is aware of there poorly built product. Click on the link below to contact the Kodak customer service:

http://www.kodak.com/global/en/service/products/ekn033541.jhtml?pq-path=10623

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=10355

"Printhead Failure" (error code 3802)
To resolve this error:

1. Open the printer access door.
2. Disconnect the power adapter from the printer.
3. Remove and install the printhead two times.
4. Wait 30 seconds to allow the printer to reset.
5. Connect the power adapter to the printer. Turn the printer on if necessary.
• After the printer completes powering up, the message "Printer access door open" will appear.
6. Close the printer access door.

If error condition continues, contact Kodak for printhead replacement.

Best of Luck