Kodak EasyShare - Answered Questions & Fixed Issues

Kodak Technical Support Number: 1-800-421-6699

I hope I'm was of help. Take care.

Kodak EASYSHARE... | Answered on Nov 27, 2018 | 85 views

I hear this is a common fault with these printers. Kodak are aware of the problem. If you follow the trouble shooting section on the kodak home page you will be given a reference number and be asked to phone their tech support. Tech support will take the ref number and your address and send you a new print head. They do this free of charge. They don't even ask when or where printer was bought. The only info they ask for is the servive number, which you will find when you open the top of the machine.

Kodak EASYSHARE... | Answered on Jul 13, 2019 | 358 views

Try to factory reset the printer

Kodak EASYSHARE... | Answered on Jan 25, 2018 | 80 views

Probably a piece of the old one is obstring it.

Kodak EASYSHARE... | Answered on Dec 25, 2017 | 61 views

should have contacted Kodak while it had warranty .

Kodak EASYSHARE... | Answered on Nov 28, 2017 | 63 views

Can you copy directly from camera to your USB-connected PC?
Or if the camera uses an SD card, use the card as a drive in a card-reader.
Then try to upload using Picasa.
Otherwise see if Kodak HS has user-options to bypass this.
Or contact Kodak.

Kodak EASYSHARE... | Answered on Nov 21, 2017 | 57 views

What is the model number of your Kodak printer?

Kodak EASYSHARE... | Answered on Nov 13, 2017 | 91 views

It’s making te noise of printing or just get the paper and got it out fast ? If goes straight out is the driver if goes line by line and is blank the cartridges are dryed or the injector are clogged with old ink. Time to buy a new one or send it to maintenance

Kodak EASYSHARE... | Answered on Nov 10, 2017 | 78 views


Please check the manual to this device. Hope it will help you!

Kodak EASYSHARE... | Answered on Oct 27, 2017 | 158 views

Printer software will have a menu for cleaning the heads when they get dirty or clogged. Try that. You can also , if possible, remove the print head and soak it for a few hours in cleaning solution.

Kodak EASYSHARE... | Answered on Sep 21, 2017 | 100 views

Software issue. Try a hard reset of printer or uninstall and reinstall the software of unit. in computer that is affected.
And if you continue to have issues with it contact the Kodak experts directly on their web site.

Kodak EASYSHARE... | Answered on Sep 14, 2017 | 183 views

Call the Kodak customer service number and tell them that you need a new printhead, that's the device that your cartridges fit into.  They know that they have a problem but they will ask you to print a test sheet anyway.  They should ship you a new printhead within about five days - at no cost.  The printhead only seems to last about 4-6 months with my occasional use.  Tell them that they should replace the ink cartridges since you used probably used up the ones in the printer trying to do the diagnostics of cleaning the printhead.  They may not replace the cartridges but we should give them a hard time since it's their problem.

Kodak EASYSHARE... | Answered on Jul 13, 2019 | 448 views

We had the same problem from the 1st day! Finally I took out the cartridges, rapped them smartly a time or two, said four letter words at them and replaced them. They now show up as full and the blinky red lights went away. Don't know how long this will last...

Kodak EASYSHARE... | Answered on Aug 09, 2017 | 1,180 views

It is the print head. Cleaning the heads does not do any good, either does replacing the ink. What you'll need to do is contact Kodak's customer service line and they can replace it for you free of charge. On this site everyone seems to be saying it is consistently the black that stops, however, based on what Kodak said it is possible that either the black or the color can have this same issue.

When you call in they will ask you for your service number, which is located on the bottom left corner of the machine, when you lift the lid (as if you were going to replace the ink). They didn't ask me when I bought it, how much I used it, etc.

They will set up a case for you - it takes 2-3 business days for the print head to arrive. They will provide you with an invoice number as well. Be sure to document it all just incase the head never comes, or if there are additional issues after you receive it (and/or if it doesn't solve the problem)

Kodak EASYSHARE... | Answered on Dec 11, 2017 | 8,106 views

Disconnect your printer from the power source. Wait 20 or so minutes and then re-connect. See if there is an error message on your printer.
How old is the printer? Clean the place where you install the sd card with 70% rubbing alcohol.

Kodak EasyShare... | Answered on Jun 27, 2017 | 170 views

Consult the Kodak company or Go to a nearby gadget technicians. I hope it could help you....

Kodak EASYSHARE... | Answered on May 13, 2017 | 234 views

Yes the cartridges of all newer printers have chip that indicates the cart ink level, when the cart is empty the chip self destructs.

Kodak EASYSHARE... | Answered on May 04, 2017 | 236 views

problem is likely to be the print head, the ink can dry up inside the print head and block fresh ink from flowing.

you can get print head cleaning solution from ebay, which sometimes works, or else go here to get your replacement print head


the one i have is a clip in clip out part

Kodak EASYSHARE... | Answered on May 03, 2017 | 1,012 views

did you use the reset menu?

Kodak EASYSHARE... | Answered on Apr 30, 2017 | 107 views

sounds like its only receiving half the data. try these step... uninstall printer from your device... reinstall printer to device... if youre using a smartphone or tablet, switch to a pc... press and hold the cancel button on the printer... turn it off for 60 seconds then power it... run the nozzle cleaner function, then try again

Kodak EasyShare... | Answered on Jul 05, 2016 | 194 views

Not finding what you are looking for?

-2,851 questions posted

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers

Cindy Wells

Level 3 Expert

6112 Answers


Level 3 Expert

2239 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides