Kodak EasyShare - Popular Questions, Answers, Tips & Manuals - Page 7

Hi,Welcome to FixYa.Since you have already performed calibration and cleaned the printhead, kindly verify that the ink cartridges are not damaged and are completely seated in the printhead:1. Lift the printer access door, then remove the ink cartridges from the printhead.2. Verify that the labels on the ink cartridges are intact, and that the cartridges are not damaged.3. Verify that the KODAK Ink Cartridges have not been refilled.4. Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position.5. Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position.6. Close the printer access door.7. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job. NOTE: When the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.8.Reprint the original picture or document that had the quality problem.Hope this helps. Thanks for using FixYa.

Hi Cort,Is there any paper error on the printer?Is the paper light on?If so,please clear the paper error before attempting to remove the color cartridge!The cartridge may have locked into place because of the paper error.If its flashing red,it means the cartridge is not full seated.You may have to push it until it clicks into place. Make sure the paper light is off before proceeding.

• Open the cartridge door,push up on the green lever and then slide the cartridge out.

Hope this helps.Thanks!Please rate this answer.

Hi, Welcome to FixYa.You can download the installation software from manufacturer's support website by clicking this linkOn the page which opens, click the "Download" button to start the download process.Kindly refer the detailed installation instructions given on the download page to install the printer.For your reference, here are the installation instructions again:Installation Instructions

1. Verify that your computer meets the system requirements. NOTE: WINDOWS XP 64-bit Operating System is not supported.
2. Disconnect your all-in-one printer from your computer.
3. Verify that you logged on to the computer using the administrator account.
4. Close all programs.
5. Download the software onto your computer.
6. Double-click the *.exe file, then follow the on-screen instructions.
7. When the installation is complete, connect your all-in-one printer to your computer.
8. Select Start > Programs > Kodak > Kodak AiO Home Center.

Hope this helps. Thanks.

Hi,

The following may work: remove all the ink supplies. Remove the printhead and soak it for about 5 minutes in 0.5" of very hot water. Gently blot the printhead on a soft damp paper towel to remove the excess water, then replace in the printer and then reinstall the ink supplies.

just simply pull out the old cartridges on the printer then check the no. of the cartridges or simply bring it to the computer store where you purchase the said unit

I am having the same problem I want an answer i need to do a project for my son for headstart

You have a bad cartridge. They have chips in them. Return it.

Hi!

The 3501 error code means "acces door open"

Please be sure that the printer's acces door is well closed.

If this doesn't fix the problem, please do the following:
1. Turn the printer off by pressing the on/off button
2. Unplug the power cord
3. wait for 1 minute
4. plug the power cord back in
5. turn the printer on


Hope it helped.

Regards,

Bogdan

try this steps based on the given instructions from other forums.
To resolve this error:

1. Disconnect the power adapter from the printer.
2. Wait 30 seconds to allow the printer to reset.
3. Connect the power adapter to the printer. Turn on the printer, if necessary.

If the error continues:

1. Open the printer access door.
2. Remove and install the printhead two times.
3. Close the printer access door.
4. Wait until the printer is ready to use.
5. If problem persist better to send your printer to the technical person near on your place

Go to Kodak's website and download a copy of the software you need. then install it on your laptop. www.kodak.com

Hi,
You can download the printable version of the manual from the link below.


Hope this helps. Good Luck.
~SmokinJoe~

Mine did that and the new ink catridge was faulty. I purchased another one and it worked just fine. Found out this has been a problem with cartridges quite a bit. Hope this helps.

SHOW ME HOW TO REPLACE MY PRINTHEAD ON THE 5300 ALL IN ONE

The document specs of your printer is given below:
Document & Media Handling Max Original Size Legal (8.5 in x 14 in) Original Type Sheets Min Copy Size 3.5 in x 5 in Max Copy Size Legal (8.5 in x 14 in) Standard Media Capacity 100 sheets Output Trays Capacity 50 sheets Document & Media Handling Details Input tray - 100 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ Output tray - 50 sheets size: 3.5 in x 5 in - Legal (8.5 in x 14 in) ¦ ADF - 3.94 in x 5.9 in I would rather suggest to take a print in normal A4 size plain paper and see what you get. Please revert back Suspected 1) paper scanner faulty not able to judge paper.

the cartridges come with tape over the print heads to keep them from leaking during shipping.

Remove the tape and put the cartridges back in.

Here is the link to the manual for your printer.

http://resources.kodak.com/support/pdf/en/manuals/AiOPrinters/5500AiOPrinterUG_EN-US.pdf

The instructions for replacing the printhead are on pages 87-90.

Hope this helps you.

Good Luck!

Hello and Welcome to FixYa!
Error 3802 generally occurs in the Kodak Inkjet Printers.To solve this error Turn the printer off and then turn on, this problem is solved by doing this mostly.If the problem still there then remove the ink cartridges and the print head and after few minutes put it back in the printer .If you are still facing this then do it again almost five times & if still your problem is not solved and you still get error code 3802 then probably your KODAK EASY SHARE 5500 All-In-One Ink Jet Printer is in need of servicing by a service professional.
I hope this solution helps you
Don't hesitate to let me know if you want any further assistance.
Thank you and Keep using FixYa!

You can download a copy of the software from their website on the internet www.kodak.com.

Hi

Try going into Printing Preferences in the Kodak Printer Program and perform Maintenance.

You do not say which operating system you are using.

Start > (Control Panel) > (Category View) Printer > right click on the Kodak icon > Printing Preferences > Maintenance > Nozzle Check > Head Cleaning > test print > repeat nozzle check, head cleaning & test printing until problem is gone.

If this does not fix the problem, replace the black cartridge > head cleaning > test print.

You might need to perform head cleaning after every cartridge change.

I hope this helps.

The manual for a Kodak EasyShare printer dock series 3 can be found here: http://resources.kodak.com/support/pdf/en/manuals/urg00367/PD3_GLB_en.pdf