KitchenAid Logo

KitchenAid Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 2K Products
  • 85K Answers
  • 2M Views
0helpful
4answers

What kind of grease can be used on a stand mixer

Food grade grease is what Kitchen Aid put into the gearbox originally. They do supply it as a spare part if you cannot find it as a non Kitchen Aid part.
1/3/2023 8:19:00 AM • KitchenAid K45SS... • Answered on Jan 03, 2023
0helpful
3answers

Bowl cannot be removed from stand - stuck

Mine is stuck too and it's so annoying. I used terry cloth and hammer the bowl to knock the bowl down (1-2 times and not too hard). I think the bowl is up a bit and over locked when doing bread dough.
1/2/2023 4:40:33 PM • KitchenAid K45SS... • Answered on Jan 02, 2023
0helpful
9answers

Superba convection oven probe display problem

I had a similar problem today with my KitchenAid Superba wall convection oven (2002 model). I was roasting tomatoes at 225 degrees F for 3 or 4 hours when the control pad changed and showed that the probe was in use (never have I used it and had to look for it). I, too, tried to plug in the probe and take it out, but nothing changed. My worry was that I could no longer use the timed bake function. After trying to reset by turning off the oven at the breaker, with no change, I turned on the oven to 400 F and left it on for 10 - 15 minutes hoping that the high temperature would dry out whatever moisture that must have gotten in the place where the probe connects. Then I turned it off and just waited. After a half hour or so the control pad cleared and nothing showed (that is what you want when the oven is off!). Everything is back to working now.
12/31/2022 7:37:08 AM • KitchenAid... • Answered on Dec 31, 2022
0helpful
2answers

Kitchenaid 4 burner gas grill wont get hot

Did he change the reg as well ??
12/29/2022 2:00:21 AM • KitchenAid... • Answered on Dec 29, 2022
0helpful
1answer

My kitchen aid dishwasher will not start

Most all dishwashers are controlled by the wall switch close to the sink. This switch is often shut off accidentally because it looks like a light switch. Be sure this switch stays on.
12/21/2022 11:16:21 PM • KitchenAid... • Answered on Dec 21, 2022
0helpful
1answer

Kitchenaid Professional 6 Quart Mixer. The speed lever is stuck.

Question edited for clarity. Question moved to category. The speed lever is electronic. Videos and the part in the link. https://www.google.com/search?q=Kitchenaid+Professional+6+mixer+speed+lever+stuck ..
12/19/2022 12:42:07 AM • KitchenAid Food... • Answered on Dec 19, 2022
0helpful
1answer
0helpful
1answer

Coffee pot has a salty, chemical smell.

Isopropol Alcohol is the wrong product for that issue. It is a pure alcohol solvent. I have two ideas, and the smell is probably from having water sitting in it an eventually drying out and fusing to limescale. I descale my machine every 6 months. I use CLR. https://www.google.com/search?q=kitchenaid+coffee+machine+descale CLR https://www.google.com/search?q=clr+coffee+maker The other product you might try is 5% Hydrogen Peroxide which is a non toxic, organic bleach. https://www.google.com/search?q=hydrogen+peroxide+to+clean+coffee+maker ..
12/6/2022 5:46:38 AM • KitchenAid... • Answered on Dec 06, 2022
0helpful
7answers

Kitchen Aid Stand Mixer won't release beater

I had this same problem as well.  The beater was stuck like glue to the rotating arm, and it would not budge with any amount of pressure.  I tried the cooking spray and it did nothing.  But today I put a rag in hot/boiling water and then carefully wrapped it around the top of the beater.  I let it sit for 10 minutes. Then I put the rag in hot water again and repeated the process for about another 5 minutes.  When this was done, I covered the beater in a towel (to protect it) and forcefully tapped (ok... I pounded) it with the flat side of my meat tenderizer (it was all I had...you could use a mallet or hammer).  It took a little bit of work because I had to hammer it from the bottom, then the side, then the top to get the little spoke guided through the shaft.  But it did finally come off.  After cleaning with hot water, I put the beater on again and noticed that it was still a little hard to get on/off.  So, I put a little bit of veg. oil on it, and it seems to be better.  Going forward, I will be sure to clean the top of the beater & arm after each use and then coat it with a little oil to keep from sticking.  Best of luck!
12/3/2022 11:11:44 PM • KitchenAid K45SS... • Answered on Dec 03, 2022
0helpful
1answer

I have a small pin hole in the bottom of my kitchenaid dish washer which is stainless.. Can the bottom pan be replaced or does the hole need to be patched?

If the hole is small you can seal it with epoxy putty. Clean and abrade the area and after mixing the putty make sure it is pushed well into the hole and if possible smoothed over on the underside. Two types that will work.

J-B Weld Waterweld Epoxy Putty, 57-g ' Canadian Tire

https://www.canadiantire.ca > ... > Adhesives Waterweld Epoxy Putty allows you to make permanent repairs in moist or under water applications,Will fully cure in 60 minutes and will adhere to most ... Rating: 4.2 · ‎106 reviews
12/3/2022 12:50:57 AM • KitchenAid... • Answered on Dec 03, 2022
0helpful
1answer

Where can I buy the function switch for this oven

from the service agent spares or manufacturer spares
12/1/2022 2:15:59 AM • KitchenAid... • Answered on Dec 01, 2022
0helpful
4answers

How and where do you change water filter

From the KitchenAid Manual: The water filter is located in the upper right-hand corner of the refrigerator compartment. Replacing the Water Filter To purchase a replacement water filter, model 67003523 Part Number 4396395, contact your dealer or call 1-800-442-9991 U.S.A. or 1-800-807-6777 Canada. IMPORTANT: Air trapped in the water system may cause water and filter to eject. Always dispense water for at least 2 minutes before removing the filter or blue bypass cap. 1. Turn filter counterclockwise to remove. 2. Remove sealing label from replacement filter and insert the filter end into the filter head. 3. Turn the filter clockwise until it stops. Snap the filter cover closed. 4. Flush the water system. Depending on your model, see "Water Dispenser" or "Water and Ice Dispensers." NOTE: The dispenser feature may be used without a water filter installed. Your water will not be filtered. If this option is chosen, replace the filter with the blue bypass cap. http://www.kitchenaid.com/digitalassets/KFCS22EVMS/Use%20and%20Care_EN.pdf
11/15/2022 5:57:51 PM • KitchenAid... • Answered on Nov 15, 2022
0helpful
1answer

Kitchenaid kmhs120ess-10: The bottom handle bracket is loose. How can I disassemble the door to tighten the bracket screw?

Hi, Please remove any facades on the microwave first. This should expose the screws the keep the door on the microwave. Once you remove the door then you can achieve your goal. You might also call kitchenaid to get schematics for the microwave to help you when removing the facades. Thank you.
10/31/2022 10:46:58 PM • KitchenAid... • Answered on Oct 31, 2022
0helpful
1answer

Clean light flashes 6 times kitchenaid dishwasher

Kitchenaid: KUDE03FTSS1. Cleaning light pulses 6 times plus 1 1. Dishes not drying and wash cycle shutting down before finishing the complete wash cycle. Check door switch, ok. Check heating element, Ok at 14 ohms. Got to thinking, the Logic part of the mainboard must be working. It diagnosed itself. Remove K3 relay from W1019358 main electronic board. Took the plastic cover off the little 5-volt relay. Applied 5 Vdc to the coil, it worked. Found pitted contact points on the relay. Erratic continuity on contact points.I purchased 10, JS1-F-5V relays from an online electronic parts store. 10 relays shipped to my door $23.00. A new board could cost from 175.00 to 350.00. I also replaced the K2 Pilot relay. it was the same relay as the Heater K3 relay. The Dishwasher works great. The active parts general go bad. I had a Whirlpool dryer, found the heater element relay went bad on its board, replaced it for $4.50 I guess I got lucky on this dishwasher , tooStay Safe
10/30/2022 7:58:49 PM • KitchenAid 24... • Answered on Oct 30, 2022
0helpful
1answer

Kitchenaid KDPM604KPS dishwasher stops minutes into cycle

I couldn’t find any error code 2H but I did find an error code H2O. This code means insufficient water pressure. If the display reads 2H, it usually means the start delay function is turned on. The dishwasher will turn on in 2 hours if door is closed. This dishwasher is advanced. To understand all operations you should read the user guide or manual.
10/13/2022 10:19:23 AM • KitchenAid... • Answered on Oct 13, 2022
0helpful
5answers

Method of baking a cake in Microwave

I hv got a ifb microwave oven 23sci with powergrill and i have tried baking cakes half a dozen time and every time it gets burnt. The sides get baked and the central zone is unbaked. MY method is , I take a glass utensil and put the cake mixture into it and put the same into the ifb oven, then i select the microve+conventional mode (200*) and bake it for 12 minutes. Can u guide me so that my cakes have a better future hence forth.
10/11/2022 8:35:32 AM • KitchenAid... • Answered on Oct 11, 2022
0helpful
2answers

How to remove stuck bevel gear off planetary shaft

That should just lift off, I'm not familiar with your particular model but all the bevel gears I have seen just drop onto a pin that is just a push fit through a hole in the shaft.
9/18/2022 3:00:53 AM • KitchenAid... • Answered on Sep 18, 2022
0helpful
1answer

How do I remove broken bevel gear from shaft of

hi i have used this link m any times to fix mine and a few friends
also when your ready to order the parts
go to
www.partstore.com


they have better than average prices
9/18/2022 2:59:16 AM • KitchenAid... • Answered on Sep 18, 2022
0helpful
2answers

I have a Kitchenaid front load washer KHWS02RMT1. 1 How do I find out what the different codes mean?

The codes are not always available unless someone has posted them. Sometimes the manual will show error codes and leave a brief description of the problem but these codes are primary for service technician. Some manufacturers do not list codes for the consumers as they would rather have a technician fix it for you.
9/8/2022 3:19:58 PM • KitchenAid... • Answered on Sep 08, 2022
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top KitchenAid Experts

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66832 Answers

Are you a KitchenAid Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...