KitchenAid Cooktops - Recent Questions, Troubleshooting & Support

Almost certainly the switch, not the element, Had the same problem on a different stove - went to 10 no matter what the knob was set to. Here is a parts list, you should be able to get the part from a local appliance part seller. I used ReliableParts in my town.

KitchenAid... • Answered on Oct 31, 2019

I found this...... I read it and it's on replacing but the top comes out. Gloves are a good idea too. Cut power at the breaker. unless easy access to the wiring/plug. Hope this helps you. Have a good evening.

KitchenAid... • Answered on Feb 02, 2018

Kitchenaid KSC24C8EYY02 Manuals > Brands > KITCHENAID Manuals > Refrigerator Kitchenaid KSC24C8EYY02 Pdf User Manuals. View online or download Kitchenaid KSC24C8EYY02 Installation Instructions Manual, User Instructions.

KitchenAid... • Answered on Jan 14, 2018

You should make sure the range matches the correct gas, if you have to change orifice you must get the correct ones from manufacture do not use any other orifice always unplug electricity before attempting to repair on any electrical appliance

KitchenAid 30... • Answered on Oct 02, 2017

It is likely the computer in the control board I have seen this many times. It is really hard to get the factory to think this cause it's new and it is expensive. But you have checked the power so there is not much more that it could be

KitchenAid 30"... • Answered on Aug 07, 2017

I don't have a Thermador cooktop but here is ma taught. Could you unplug the two faulty igniters and see if problem remained Could you plug one of the faulty igniter at the location of a good one. The goal is to isolate the problem. Is it the igniter or the electronic board. Faulty ground problem may occur also after an spillover on the stove. In that case, use a cotton swab dipped in scrubbing alcool and clean the spark area on the igniter and the burner. Good luck

KitchenAid 31... • Answered on May 04, 2017

They go under the counter and they are screwed in place

KitchenAid... • Answered on Feb 07, 2017

Hi, Need model number of your range to answer this question. Is this gas or electric? Is this a freestanding range or cooktop because I only can find information on ranges with this fault code given. All should EEPROM communication error which is a communication error on start up. when the top was damaged was the unit being used? Was water or liquid a factor when this damage happened? A loose wire would be a different error code or fault code like a F2 - E1 or E2, not your code given. I hope this helps, need more information. Thanks I’m happy to help further over the phone at

KitchenAid... • Answered on Apr 19, 2016

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