KitchenAid Food Processors - Page 2 - Recent Questions, Troubleshooting & Support

hi kimberly. not sure if this link will help you out but have a look. How to use the dough blade with my kitchenaid food processor Google Search

Without step-down transformers you are out of luck. I am sorry. I know the transformers are ugly but they are cheaper than replacing your food processor and espresso machine. One thing you could do is to contact Kitchen Aid and ask them if the motor can be wired for 240V. If not, ask them if you can purchase the 240V motor for your processor and replace it directly. As for the espresso machine, no idea...sorry.

check cover safety tab possible broken or faulty switch

food processors have interlocks between the bowl, the top and the base. Inspect to see that those are all making. When you lock the bowl to the base and the top to the bowl you should hear some clicks and see some interlock mechanisms line up at the back of the bowl.

I don't see anything other than hot water and brute force doing anything to help. Probably a two person job and make sure you turn it the right way. Be prepared for something to be broken or damaged.

Most likely a failed drive motor or control board. Remove the motor and test it.

They now have moved over to an app for that

Most likely it will be to do with the bowl or the lid. The safety mechanisms in both parts are likely culprits, they operate a micro switch just above the switch panel and hidden by the base of the bowl. Have just the bare motor plugged in and turned on with the run button depressed. Now with something plastic depress that small black button, the motor will likely start running. That proves motor is fine and you need to figure out which of the bowl or lid is the faulty part. The pusher needs to be in the lid tube before the motor will run in case you have forgotten.

The problem will be either the lid or the bowl, both have mechanisms in them that wear/break. Take the processor into a service agent that carries the parts along with your clean bowl and lid. It will be a simple matter for them to try one or the other to see which one makes the difference. I am a service agent and that's what I do, it's far the easiest way to quickly find the problem.

Probably solved by now I suppose but model number would help.

I would suspect a failing drive motor.

Do you mean the bearing on the motor shaft within that circular plastic ring that moves up and down when moving the slicing thickness lever? If yes then a couple of screwdrivers under it one on each side to lever it up. At the same time it will force the black shaft sleeve up and off the motor shaft.

repairing these items are not cost effective you can take it to an appliance repair shop but parts if available will be close to the cost of a new unit

Determine first if it really is the motor. Does it only cut out if loaded or will it happen without any load? Remove all bowls and blades, plug it in and turn the power on and press the on button. With something plastic press the small white button that is in the middle above the switch panel and normally hidden by the bowl. This is the safety cutout switch avtivated by the bowl, lid and pusher being in position. Does the motor run while the button is depressed or does it again cut out after a short time but with button still depressed. If it doesn't cut out it's likely that wear in the complicated mechanisms in the lid and bowl handle are releasing the cutout switch with small vibrations of motor running. I figure out which one to replace by swapping out one of the 2 parts for a new one as I try to carry both parts in stock for that purpose.

The problem is most likely in the lid where it activated the safety mechanism in the bowl or it will be the bowl itself. Only you will be able to tell which one it is.

You have probably solved this by now but generally it will be replacement of either the bowl or the lid to solve it. The mechanism is not overly robust within the handle & lid, movement gets lost and it won't activate that switch just above the button panel.

I've not seen a bowl stuck on one of those unless the chopping blade is jammed on the shaft and preventing the bowl lifting up. Or is the chef bowl a smaller bowl that fits inside the main bowl?

Can you turn the motor shaft by hand?

There will be a switch activated by correct engagement of the bowl, lid and pusher. Locate and activate that switch without the bowl on and see how it runs then. If it does then you need to figure out which of the bowl parts is not operating the switch properly. If activating that switch changes nothing then then you will need to be looking inside the motor housing, so far it's a place I haven't been on that model.