KitchenAid Coffee Makers & Espresso Machines - Popular Questions, Answers, Tips & Manuals

0helpful
1answer

Coffee pot has a salty, chemical smell.

Isopropol Alcohol is the wrong product for that issue. It is a pure alcohol solvent. I have two ideas, and the smell is probably from having water sitting in it an eventually drying out and fusing to limescale. I descale my machine every 6 months. I use CLR. https://www.google.com/search?q=kitchenaid+coffee+machine+descale CLR https://www.google.com/search?q=clr+coffee+maker The other product you might try is 5% Hydrogen Peroxide which is a non toxic, organic bleach. https://www.google.com/search?q=hydrogen+peroxide+to+clean+coffee+maker ..
10/19/2022 10:01:33 PM • KitchenAid... • 100 views • 0 helpful votes
0helpful
1answer

Is there a way to reset a KitchenAid KCM1204 back to factory settings?

You will need to investigate the reason that it's not heating. Check the element and the thermal fuse that should be on the element for continuity. If the fuse has failed replace it and try it again. If the element has failed you may be looking at buying a new coffeemaker.
10/6/2019 12:44:36 PM • KitchenAid... • 499 views • 0 helpful votes
1helpful
1answer

I Have a KitchenAid coffee machine model 5KES0503. There is more water running into the drip tray from the capsule area than out through the spout into the cup. Tried descaling no improvement

Probably the device has calcium built up in it. Do a proper flushing round of at least 500ML (around 15 flushings) or do the "Decalcify" program with the needed tablet for the machine.
1/14/2019 12:07:32 PM • KitchenAid... • 1,913 views • 1 helpful votes
1helpful
1answer

I have a KitchenAid KCM1402QG coffee maker and even right after running it through a cleaning cycle, the cleaning indicator comes on. Why so often?

Either the scale has not been removed or the sensing circuit has failed. From Kitchenaid, signs a coffee maker needs cleaned; 1, Cleaning indicator light comes on (select models) 2. Excessive brew times 3. Gurgling or other unusual noises during the brew cycle. So ignoring first condition, does it exhibit either of the remaining two? If yes, then likely remaining scale. Try letting descaling agent set, up to max period stated by mfg, then start clean cycle. If no, possible sense failure.
2/8/2019 2:10:01 AM • KitchenAid... • 298 views • 1 helpful votes
0helpful
1answer

I love the kitchenaid coffee pot. after about 6 months, the water pours out of the bottom of the reservoir when filling it. So, I buy another one. Then after about 6 months, it happens again.

Leaking water from bottom of unit during brewing:
  • Verify that the water is leaking from the bottom of the coffee maker and not just running down the back during filling and pooling underneath. (Look under coffee maker - without lifting - to see if water droplets are hanging from bottom of unit)
Resolution: If verified that water is leaking from bottom of coffee maker Contact Us for further assistance. https://www.kitchenaid.com/service-and-support.html
1/30/2019 1:03:25 AM • KitchenAid... • 325 views • 0 helpful votes
0helpful
2answers

Hi, I have a Kitchenaid 5KES100 espresso maker. It's making a loud noise and no water is coming through. Any help welcome.

The "percollator" column has become dislodged from the heating element. You may be able to see the tube in the water tank and move it back over the heating element. If you can't understand this info, then it is not for you to do it yourself.
11/26/2018 1:07:12 PM • KitchenAid... • 562 views • 0 helpful votes
0helpful
1answer

KitchenAid coffee maker shows ERR 1. Won’t start dripping

There is a blockage in the drip tray or inside the cavity where your coffee goes, give it a good clean out
4/4/2018 12:53:45 PM • KitchenAid... • 497 views • 0 helpful votes
1helpful
1answer

HI I have a Kitchenaid artisan espresso machine it makes a very load noise when I press the buttons for coffee and froth any suggestions ? thank you

You don't say if there is any water flowing along with the loud noise. If there is none then my suggestion would be that it's a dry water pump so you will need to force some water up the clear pickup tube into the pump while it's making that loud noise. The pump valves will be dry.
11/20/2017 12:10:23 PM • KitchenAid... • 548 views • 1 helpful votes
0helpful
1answer

My new kitchenaid coffee maker leaks when I add water

Shame we don't know what model you are talking about.
9/3/2017 6:56:26 PM • KitchenAid... • 1,398 views • 0 helpful votes
0helpful
1answer

Have been having a problem

contact the manufacturer spares department and order direct
11/8/2017 9:48:03 AM • KitchenAid... • 80 views • 0 helpful votes
0helpful
1answer

Hi, I have a kitchenaid artisan espresso machine

I would remove the filter grille from the group head (Philips screw) and then clean the surface behind that sufficient that you can see and then unscrew the 2x Allen head bolts holding the aluminium puck in place. The puck will be frozen in place even after bolt removal but easily broken away by levering it with a large screwdriver. You can lever against the bracket that carries the group handle. Once you have the puck out scrape it clean and buff it up with a wire brush and clean out the 4 holes through the puck where the water is supposed to pass through on its way to the coffee. Check if the group seal has gone hard and replace it while the puck is out if it has. When done reassemble it. Blockage of those 4 holes is a very common cause of zero flow. It's doubtful the solenoids will be faulty but not impossible. It is possible that a solenoid coil has gone open though, testing and comparing with a meter or just swap the coffee and steam coils over will prove/disprove that one.
7/10/2017 8:03:03 AM • KitchenAid... • 1,898 views • 0 helpful votes
0helpful
1answer

How do you change the gasket in the coffee

Remove the filter grille with the single cross head screw in the middle, then undo the 2x allen head screws now exposed. It may require some sideways levering with a large screwdriver once the allen screws are out to move the aluminium puck. You really do need to get it out to clean the puck up. Make sure the 4 holes thru the puck are cleaned out properly with a drill and buff all surfaces up with a wire brush. Remove the old brew head seal and clean up where the puck came from then refit the puck and push the new seal into place.
8/22/2017 11:06:03 AM • KitchenAid PRO... • 302 views • 0 helpful votes
1helpful
1answer

My Kitchenaid 5kes100 espressomachine won't heat up the steam boiler.

You need to replace the boiler top that includes the elements. When one element has failed the other one stops as well if it is included in the circuit, it's the same as having a broken wire.
3/20/2017 1:17:50 PM • KitchenAid... • 519 views • 1 helpful votes
0helpful
1answer

The blue power on light does not light up when pressed on my Kitchenaid KES100 espresso machine although the high pressure pump runs when the button is pressed. Neither boiler heats up.

You will need to test for where the power stops & check the fuses on each boiler for continuity. If you find any blown then replace the thermostat on that boiler along with the fuses. The thermostats are different rating for each boiler, don't mix them up. It's highly unusual for both boilers to fail at the same time. Occasionally one of the boiler elements can fail, there are 2 elements on each boiler, check them for continuity. If you have any boiler leaks then replace all the seals on that boiler, the steam one is the one most likely to leak. Buy your own seals using the old ones as samples from someone specialising in O ring supply. There are 5 seals on each boiler. Do not purchase rubber or silicone seals, only use Viton seals, they are high temperature.
4/14/2017 1:18:43 PM • KitchenAid... • 178 views • 0 helpful votes
0helpful
1answer

KitchenAid PRO LINE KPES100PM Espresso Machine- Steam Boiler does not heat up.

Test each element for the correct resistance. Check the thermal fuses for a circuit, they are held onto the top of the boiler with a screw down bracket. Check for a circuit through the thermostat.
1/25/2017 9:43:45 PM • KitchenAid... • 987 views • 0 helpful votes
0helpful
1answer

After cleaning my kitchen aid mixer it won't turn on

You must have water in the controls, use a blower dryer and dry it all out or just let it set for a few days and see if it works again, if not you must have done something wrong assembling it, what that might be is really hard to say.
10/17/2016 8:32:40 PM • KitchenAid... • 936 views • 0 helpful votes
0helpful
1answer

Kitchenaid grinder attachment

If the grinder is turning and not stalling it sounds like an assembly problem.
7/21/2016 1:11:00 AM • KitchenAid Food... • 390 views • 0 helpful votes
1helpful
1answer

My grinder attachment isn't working and it is clear that the fault is within the mixer. What could be wrong?

It sounds like the accessory drive gear and the bevel gear have failed. It's unlikely the gear on one will fail without wrecking the other. It's going to involve splitting the gear cases to find out. Back cover off, black wire and white wire unclipped from speed control plate. Upside down on a towel and pedestal off. Chrome drip ring off, punch pin through on planetary and remove it. Undo 9 screws through from bottom gearcase and you can lift the bottom case off the top and find out. If the gears are ground up you will need to clean all the old contaminated grease out and replace it along with the damaged gears. The grease is special food grade grease available from kitchen aid probably in a large enough tin that will ensure you never need to buy more in your lifetime.
5/10/2016 9:29:40 PM • KitchenAid... • 68 views • 1 helpful votes
0helpful
1answer

SHOWER SCREEN WON'T RELEASE AFTER REMOVING SCREW

Stick a thin blade up into the edge of the screw hole and try and flick it out. It may happen easier if you get the coffeemaker up to temperature. It is just the coffee gunk holding it in. It may be easier to warm it up, remove the tank and lie it in its back on a towel. The screen should clean up after an overnight soak in Coca Cola and then a brush up with an old toothbrush. The place where the screen sits will clean up with a stiff wire brush. There are 4 holes equally spaced towards the middle around the centre screw hole, clean them carefully with a drill of the correct size if they are blocked. That part is actually removable, held with in place with 2x allen head screws but sometimes very difficult to remove. Cleaning with the wire brush and the drill bit is normally 90% good enough anyway.
11/13/2015 6:47:51 AM • KitchenAid... • 76 views • 0 helpful votes
Not finding what you are looking for?
KitchenAid Logo

Family Lines

415 questions posted

Ask a Question

Usually answered in minutes!

Top KitchenAid Coffee Makers & Espresso Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Paul Carew

Level 3 Expert

3808 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a KitchenAid Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...