Kenmore Ovens - Recent Questions, Troubleshooting & Support


Set oven for 350 and won't climb past 177. funny

The oven probably got switched from showing degrees Fahrenheit to degrees Celsius. (350 F = 177 C.) Try resetting that before you replace any parts.
11/15/2023 6:49:54 PM • Kenmore Ovens • Answered on Nov 15, 2023

Kenmore built in oven Model 790.4942,4940 broil works but to bake I set it for 350 and it only goes to 165

possible burner tube plugged or bad temp sensor
3/25/2023 5:43:42 AM • Kenmore Ovens • Answered on Mar 25, 2023

Why does my Kenmore oven 790.7343312 randomly turn off?

There are several reasons why your Kenmore oven model 790.7343312 may be randomly turning off. Here are some possible causes:
  1. Power supply issues: Check if the oven is properly plugged in and if there are any issues with the power outlet or circuit breaker. Loose connections or faulty wiring can also cause power supply issues.
  2. Temperature sensor problems: The temperature sensor is responsible for regulating the oven's temperature. If it's malfunctioning, it can cause the oven to turn off randomly. You can check the sensor with a multimeter or call a professional to diagnose and fix the problem.
  3. Faulty control board: The control board controls the oven's various functions, and a malfunctioning one can cause the oven to turn off unexpectedly. Again, you can use a multimeter to check the control board's voltage output or seek professional help.
  4. Overheating: Overheating can cause the oven to shut down as a safety measure. Check if the oven's ventilation system is functioning correctly, and remove any obstructions that may be blocking the airflow.
  5. Malfunctioning oven door switch: If the oven door switch is malfunctioning, it can cause the oven to shut down randomly. Check if the switch is working correctly, and replace it if necessary.
3/14/2023 10:43:39 AM • Kenmore Ovens • Answered on Mar 14, 2023

We have a Kenmore Elite oven and the cleaning lady somehow turned on the probe and we can not get it to turn off. We've tried everything in the manual, but nothing works.

If you have already tried turning off the breaker and following the steps in the manual, it's possible that there is a problem with the oven's control panel or the temperature probe itself. Here are some additional steps you can try:
  1. Unplug the oven and wait for a few minutes before plugging it back in. This may reset the oven's control panel.
  2. Check if the temperature probe is inserted into the oven. If it is, try removing it and see if the oven turns off the probe function.
  3. If the problem persists, you may need to contact a professional technician to diagnose and fix the issue.
  4. If the oven is still under warranty, you can contact the manufacturer or retailer to request a repair or replacement.
It's important to be cautious when attempting to fix any electrical appliance, so if you're not comfortable with troubleshooting or repairing the oven yourself, it's best to seek professio
2/26/2023 4:04:56 AM • Kenmore Ovens • Answered on Feb 26, 2023

Refrigerator digital thermometer settings do not work

If the digital temperature adjustment on your Kenmore refrigerator model 596.72003001 is not working, there are several possible causes and solutions to consider:
  1. Check the power supply: Make sure that the refrigerator is properly plugged in and that the outlet is working. If the outlet is not functioning, try plugging the refrigerator into a different outlet.
  2. Check the temperature sensor: The temperature sensor is responsible for communicating the current temperature to the digital display. If the sensor is malfunctioning or faulty, the display may not show the correct temperature or allow for adjustments. Check the sensor for any visible damage or signs of wear and tear, and replace it if necessary.
  3. Check the control board: The control board is responsible for regulating the refrigerator's temperature and ensuring that the digital display is functioning correctly. If the control board is damaged or malfunctioning, it may need to be replaced.
  4. Reset the refrigerator: Try resetting the refrigerator by unplugging it for a few minutes and then plugging it back in. This can sometimes help to reset the digital display and restore proper functionality.
If none of these solutions work, it may be necessary to contact a professional appliance repair technician to diagnose and fix the problem.
2/26/2023 3:58:38 AM • Kenmore Ovens • Answered on Feb 26, 2023

How do you light your pilot light on an kenmore oven

To light the pilot light on a Kenmore Maxitrol oven, please follow these steps:
  1. Locate the pilot light assembly. It's usually at the bottom of the oven, behind a small metal cover.
  2. Turn the oven control knob to the "off" position.
  3. Remove the metal cover by pulling it out or lifting it up, depending on the model.
  4. Locate the pilot light and the pilot light valve. The valve is usually a small red button located near the pilot light.
  5. Press and hold the pilot light valve in for a few seconds while you use a long match or lighter to light the pilot light.
  6. Once the pilot light is lit, continue holding the pilot light valve in for another 30 seconds.
  7. Release the pilot light valve and make sure the pilot light stays lit. If it doesn't, repeat the process.
  8. Replace the metal cover and turn the oven control knob to the desired temperature setting.
Note: If you're having trouble lighting the pilot light or keeping it lit, it may be best
2/26/2023 3:29:20 AM • Kenmore Ovens • Answered on Feb 26, 2023

Where to find Manual for Kenmore range oven c970-652231?

You can try visiting the Kenmore website and searching for the manual using the model number C970-652231. If the manual is not available on their website, you can contact their customer support for assistance in obtaining a copy of the manual. Another option is to try searching for the manual on websites that offer appliance manuals such as or
2/23/2023 2:31:15 PM • Kenmore Ovens • Answered on Feb 23, 2023

Which of the 4 Kenmore oven racks is the middle rack?

The middle rack in a Kenmore oven is usually the third rack from the top. It is typically the largest rack and is usually located directly below the broiler element.
2/5/2023 4:43:32 AM • Kenmore Ovens • Answered on Feb 05, 2023

Melted Tin Foil in bottom of oven

Use "The Works Toilet Bowl Cleaner" to dissolve the foil. *Caution* when the cleaner is applied to the foil a chemical reaction occurs releasing some harmful fumes so please use outside or in a well ventilated area. I just did this to a Frigidaire oven I bought from Lowes at a discounted price. The previous owners bought it, did not read the owners manual or just disregarded the warnings on using foil in the oven and thought they would line the bottom pan with foil to help make it easier to clean (Good idea, but don't try it on the hidden element ovens). With the heating element being hidden under the drip pan the heat is hot enough to melt the foil and fuse it to the pan. Now most of the pans on these ovens are removable by just a couple of screws and I strongly recommend removing the pan when doing this. Squirt some Works toilet bowl cleaner on it in a well ventilated area and watch it go to work. It took about 15 minutes for it to dissolve all the foil on my oven, then I rinsed it clean and reinstalled it in the oven. The pan does have a slight discoloration on it, not from the cleaner but from the foil being melted onto the pan, if you choose you can buff this out. Most of the modern ovens have the ceramic coated drip pans in them so the Works toilet bowl cleaner will not harm them, unless you have scratched the finish off. Works Toilet bowl cleaner contains a fair amount of hydrochloric acid which is what makes this work so well.

1/25/2023 8:14:33 PM • Kenmore 33169... • Answered on Jan 25, 2023

Kenmore electric range model 790.9232 oven does not work

If your Kenmore electric range model 790.9232 oven is not working and the control panel is blank, there are a few potential causes for this issue:
  1. Faulty control board: The control board manages the oven's functions and if it is faulty, the oven may not work and the control panel may be blank.
  2. Power supply issue: There may be a problem with the power supply to the oven such as a blown fuse or tripped circuit breaker.
  3. Wiring issue: A wiring problem such as a broken wire or loose connection may be preventing power from reaching the oven.
  4. Thermal fuse: The thermal fuse is a safety device that cuts off power to the oven if it overheats. If the thermal fuse has tripped, the oven will not work and the control panel will be blank.
It's best to have a professional technician diagnose the issue. They will be able to identify the specific cause of the problem and make the necessary repairs. It's also important to check the owner's manual for troubleshooting options or error codes that might be displayed on the control panel. It is also important to check if the range is properly plugged in, or if the outlet is working properly.
1/13/2023 7:00:15 AM • Kenmore Ovens • Answered on Jan 13, 2023

Had power outage, 5d fault,

Hello & Welcome to FixYa

Error code Sd indicates that the control is in demo mode and to exit this mode you have to press and hold the OVEN COOK TIMER and the START TIME buttons for around 20 seconds or till the time control begins to flash. Please get back to me with the model# if you have any other questions.


12/10/2022 4:48:07 PM • Kenmore Ovens • Answered on Dec 10, 2022

How do I stop my built in under counter Kenmore Elite Oven to stop beeping with F011 flashing

Does the model number on your oven start with 790 (the three digit prefix)? If that is the case, then your oven was made by Frigidaire. The code F011 indicates a stuck key on the keypad. First make sure that nothing is pressing against any of the keys on the keypad. (The control board saw a signal from a key for 30+ seconds.) Press Stop to clear the display. Try turning off the power to the oven. Then check for loose or damaged wires between user interface control board and the touch panel. (Check the wires for continuity and the pins for corrosion.) Replace damaged wires. Make sure that the touch panel is properly aligned in the enclosure. There may be a spring or other part pressing on the touch panel. If the error persists, then replace the touch panel. Replace the user interface board if the code continues after replacing the touch panel. I hope this helps. See for more information on a similar electronic oven control. Please add the model (including the prefix) of your oven, if you'd like a parts diagram/list. Cindy Wells
12/9/2022 11:51:10 PM • Kenmore Ovens • Answered on Dec 09, 2022

My Kenmore gas rangecontrol board does not light up, can't turn oven on. all burners on top work. The only thing in oven that works is the light.

A Model # would help and you'll need it if you go to or where you can find help and parts. Best to you
12/3/2022 12:29:56 AM • Kenmore Ovens • Answered on Dec 03, 2022

Kenmore 911.47609100 Wall oven error code?

question edited for clarity and add maker. Question moved to maker category. Stuck Button on panel or control board issue ..
11/12/2022 2:51:12 AM • Kenmore Ovens • Answered on Nov 12, 2022

Oven not working - Kenmore C970-615021.

Hi, you're correct about the control board being the issue. I would first get in-home assistance from home depot to help get the proper part number before making your order. And then you can order through kenmore. Thank you.
11/3/2022 2:51:33 AM • Kenmore Ovens • Answered on Nov 03, 2022

A probe actual 145 is on all the time on my kenmore pro electrical oven. How do I turn it off?

Hi, please press the "meat probe" (or button with term "probe" in it) button in order to turn that note off. Thank you.
10/31/2022 11:40:48 PM • Kenmore Ovens • Answered on Oct 31, 2022

Kenmore oven not heating

What is the model number (including the prefix) for your Kenmore range? The prefix indicates the actual manufacturer of the range. None of the ranges that I am familiar with use P in any of the error codes. F5 indicates a problem with the control board (electronic oven control) for both Whirlpool and Frigidaire ranges. Most other ranges use 4 character error codes. I wish that I had better news for you. Cindy Wells
8/30/2022 11:58:54 PM • Kenmore Ovens • Answered on Aug 30, 2022
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