Kenmore Dishwashers - Recent Questions, Troubleshooting & Support


check it has salt in the bottom tank. check the out pipe is not blocked or bent/twisted. check water feed is working and the filter in the line is clear. ( filter is in the machine side of the pipe you need to turn off water and remove the pipe at this end to get to the filter)

Kenmore... | Answered on Jan 09, 2020


You need to remove the arms and check the nylon bushing in the centre. Also check that all of the holes are clean, especially the ones at the outer end as they are the ones that make the arms spin. They should spin freely by hand and not stop for a few seconds.

Kenmore... | Answered on Jan 06, 2020


Remove lower basket and try again

Kenmore... | Answered on Nov 25, 2019


Look carefully at your dishwasher keyboard, to see what key is nearest (above or below) the lighted lock symbol. Usually it's the Heated Dry button. Whatever it is, press and hold that key for 5 seconds. That should unlock you dishwaser and you can now use it normally.

Kenmore... | Answered on Oct 03, 2019


select a feature that is not eco friendly

Kenmore... | Answered on Sep 22, 2019


The manual lists that error code as faulty water supply. I am guessing your heater may be malfunctioning. Try to run it on cold and see if it works.

Kenmore... | Answered on Sep 17, 2019


The lower spray arm being loose is a normal condition. The first thing that needs to be checked is that the holes in the spray arms are clean and not blocked. Next once the unit has filled with water, the water level needs to be checked. If it is too low this will be what we need to repair. There is a float assembly in one of the front corners the water should be very close to the float. If it is not there is either a restriction in the fill line, water fill valve or the main board. You should be able to listen to the fill time and that should be around 55 seconds. After these tests are done I will nee the information to continue the diagnosis.

Kenmore 15762... | Answered on Sep 10, 2019


I would replace the sump assembly in this case as the motor is $118 and the seals and other parts needed are about $50 and a complete sump assembly is $170 Part #WPW10780877. Also by replacing the assembly you do not have to worry about damaging a seal and having a leak. https://www.searspartsdirect.com/model/3mutwgw41u-000583/kenmore-elite-66513764k602-dishwasher-parts?page=2

Kenmore 13763... | Answered on Sep 10, 2019


My best guess is the door latch or door latch switch is not working properly. Once the unit is full of water try holding the door shut tightly if the unit runs by doing this check the top rack and make sure it is completely seated to the back. I have found a knife or fork tangled in the top rack and letting it seat, also the alignment of the water line for the top rack. If it does not run with what I have suggested, it will be time to start checking the mainboard operation.
I hope this helps

Kenmore 15912... | Answered on Sep 10, 2019


The first thing to do is visually check to make sure the water connections from the sump assembly to the top spray arm is all in good shape and connected, also make sure the spray arms ports are clear of any foreign material. Make sure that the top rack is seating properly to the water tube in the back of the machine. If this is all good it is possible that the diverter valve is malfunctioning. If it comes down to the diverter valve I would recommend that an authorized repair company assist you as they can be a trick and quite involved.

Kenmore... | Answered on Sep 10, 2019


The most common problem with the door not latching is the top rack not being completely in the back position. Check the rack to make sure that there is nothing jammed and not letting the rack completely close, also make sure that water tube lines up. On most models there is not real adjustments for the door latch.

Kenmore Elite... | Answered on Sep 10, 2019

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