Jenn-Air Kitchen Ranges - Recent Questions, Troubleshooting & Support


The lights dont turn off anymore

On line....sound control board to me...
3/8/2023 11:27:15 PM • Jenn-Air... • Answered on Mar 08, 2023

Jenn-air JGS9900 downdraft slide in gas range - no power and electrical outlet IS working

There are several possible reasons why your Jenn-air JGS9900 gas range may not have power:
  1. Tripped Circuit Breaker: Check the circuit breaker for the range in your home's electrical panel to see if it has tripped. If it has, reset it.
  2. Loose Electrical Connection: Check the power cord connection to the range to make sure it is secure. Also, check the wiring connections behind the range to ensure they are properly connected.
  3. Blown Fuse: If your range has a fuse, check to see if it has blown. You may need to replace it.
  4. Faulty Control Board: The control board is responsible for supplying power to the range's electronic components. If the control board is faulty, it may need to be replaced.
  5. Faulty Igniter: If the burners are not igniting, the igniter may be faulty and need to be replaced.
If none of these solutions work, it may be best to contact a professional technician to diagnose and fix the issue.
2/23/2023 2:14:33 PM • Jenn-Air Kitchen... • Answered on Feb 23, 2023

Jenn-Air jgs8860bdp broiler doesn't ignite.

There are a few potential issues that could cause the problems you're experiencing with your Jenn-Air broiler. Here are a few things you can try:
  1. Make sure the gas supply to the broiler is turned on and that there are no blockages in the gas line.
  2. Check the gas valve to make sure it is open and functioning properly.
  3. Make sure the gas burners are clean and free of any debris or obstruction.
  4. Check the broiler burner for proper ignition. It should ignite within a few seconds of turning on the broiler. If it does not, the burner orifice may be clogged and will need to be cleaned.
  5. Check the gas pressure to the broiler. If the gas pressure is too low, it can cause the flames to be low or go out.
  6. Make sure the broiler igniter is properly seated and connected.
1/2/2023 5:56:09 PM • Jenn-Air Kitchen... • Answered on Jan 02, 2023

Jenn-Air PRG3010 Oven won't light--smells of gas

Yes they can. Turn the gas off and call for service. You can't fix it yourself, you have to be a registered gas appliance technician to work on any gas appliance. The dangers of gas. Two blocks from my house, we felt it. ..
7/13/2022 10:45:55 PM • Jenn-Air Kitchen... • Answered on Jul 13, 2022

Clock not bright

We rebuild a lot of this part for the dim display problem. This will save you some money!
11/1/2021 12:03:42 PM • Jenn-Air... • Answered on Nov 01, 2021

How do I obtain and replace the C3 capacitor

C3 capacitor rated for 68 µF- 35 Volts the closest radial capacitor from RadioShack is P/N 272-1015 (47µF-40 Volts). Pay attention to the position of the "white arrow" on the capacitor when replace. A little patience, a soldering iron and less than $1.50. Your range will be as good as new.Bonne Chance!
10/26/2021 8:00:57 PM • Jenn-Air... • Answered on Oct 26, 2021

Infinite switch sparking!!!!

You have a short somewhere between the switch and the burner connector. Probably a wire's insulation has worn away or melted and is allowing the wire to contact the metal housing somewhere. You will see arc marks wherever the short is located. Look carefully where the wire passes through any holes or where sharp turns are encountered.
7/19/2021 10:12:22 PM • Jenn-Air... • Answered on Jul 19, 2021

Remove probe from oven

most electric ovens have a temperature sensing probe inside of them. this is to prevent the oven from overheating and causing a fire. the reason why it's asking you to do that is because it's either dislogged from its place or it need to be replaced.
7/5/2021 2:18:45 PM • Jenn-Air JES9860... • Answered on Jul 05, 2021


Re Jenn air hood fan with lights that are stuck on. I replaced the tricl on the control board today as replacement control board is no longer available. Lights turn on and off! Thanks Michel for the tip!
5/10/2021 5:31:50 PM • Jenn-Air... • Answered on May 10, 2021

Converting jenn-air dual fuel to propane

To convert the appliance pressure regulator from one gasto another, do either (1), (2) or (3) below: Your unit will beequipped with one of the three appliance pressureregulator types shown below.1. Remove the cap, push down and turncounter-clockwise. Turn the cap over and reinstall(figure 10).NOTE: The gas type you are converting to must bevisible on the top of the installed appliance pressureregulator cap.2. Remove plastic dust cover from cap nut on top ofappliance pressure regulator. Remove cap nut fromappliance pressure regulator (plastic dust cover comesoff with nut). "IMPORTANT" remove plastic dust coverfrom cap nut and reinstall on opposite side of cap nut.Reinstall cap nut to appliance pressure regulator andreplace dust cover. "CAUTION" be sure marking forthe type of gas to which appliance pressure regulatorhas just been converted is visible in top of cap nutbefore replacing plastic dust cover. (See figure 11).3. Remove cap and forcibly snap out plastic plunger frombottom of cap. Turn plunger over and forcibly snapback in original location (figure 12).NOTE: Plunger MUST snap into position; the gas typeyou are converting to must be visible on lower side ofplunge
12/19/2020 6:45:59 AM • Jenn-Air Kitchen... • Answered on Dec 19, 2020

Model 8114P955-60. When oven self-cleaning is selected, why does it indicate 'FEATURE IS NOT AVAILABLE'?

Usually a problem with the door lock. Self cleaning cycles invariably break things due to the extreme heat (650'F). I advise NEVER to use them.
12/5/2020 3:09:32 AM • Jenn-Air Kitchen... • Answered on Dec 05, 2020

We have an approximately 12 year old Jenn-Air downdraft range JDS9860AAP. Serial #22175370GJ. The oven & control panel is shutting off intermittently. Error code F0-0 appeared once.

F0 is usually a stuck keypad button. Sometimes it's a problem with the wiring between the electronic oven control board and the keypad. With this model, it looks like the keypad and control board are sold as a single unit . See . You need the series 17 and later control board and timer, WP5760M302-60 . This part is roughly $400 from most vendors. is another source. I hope this helps. Cindy Wells
7/24/2020 9:51:41 PM • Jenn-Air Kitchen... • Answered on Jul 24, 2020

Clear code

This is a frequently reported problem on some model ranges and wall ovens equipped with an Electronic Range Control (ERC) or Electronic Oven Control (EOC). An “error” code display of “Sabb" or “Sab” will be displayed and the range or oven will not function. This is called “Sabbath Mode" and it may be costing you unnecessary charges in service call fees. This is NOT a problem, but actually a feature provided by some manufacturers to enable customers of certain religious faiths to honor the Sabbath. The range will not function at all during this period and cannot be reset by unplugging the unit or turning it off. In your owner/operator's manual there should be a section that refers to "Sabbath Mode" under the control panel features and operation. This "problem" is a minor operator issue and is not a malfunction of the appliance. This is commonly reported by customers to service companies to have corrected, but the repair is unnecessary, and usually NOT covered under the manufacturer’s warranty. The reason: It is a designed feature of the appliance and considered “operator error” in most cases. What this means is you may be paying someone big money to push a couple of buttons and “fix” something that could have taken you minutes to correct yourself. Sabbath Mode can inadvertently be activated by pressing the wrong sequence of control panel buttons, kids playing with the control panel and also after a power outage. The “problem” can be cleared, but you will have to find the proper reference in your owner operator manual. Manufacturers provide different procedures for activating and deactivating the mode, so instructions may differ. I hope this helps you.
7/11/2019 6:44:02 PM • Jenn-Air... • Answered on Jul 11, 2019

I need metal replacement stove knobs.

I was able to find online some metal knobs that MIGHT work, but the prices ranged from $30 to 60 EACH, and I needed 5 - too costly for me!
The following 3 plastic knobs will work on your Jenn Air range, model JGR8875QDS. By "work" I mean they will fit your burner controls, operate the burners just like the factory knobs, and the markings on the knobs for "Off" "Lite" and "Hi" will be in the correct positions, similar to the factory knobs. (Exception: The last knob listed has markings somewhat different than the Jenn Air knobs.)

The following knobs do NOT look like your factory knobs - all three are made from black plastic rather than the (fake) silver metal look of the (plastic) OEM knobs. What I cannot tell you is if the following knobs will be more durable than the factory knobs - but then it's hard to imagine how they could be much worse.

-------- Burner control knobs known to work on the Jenn Air JGR8875QDS gas range --------

1. Whirlpool part number 74008850, made for some Amana gas ranges, will fit the Jenn Air. calls it part #1035119, and calls Item #PS2086316; it sells for $6-7 (USD). You can see a photo by entering the appropriate part number in the search box of either of the two websites mentioned above. The Amana knob is about a quarter-inch larger in diameter than the OEM knobs, but that does not cause any problems. Of the several knobs I tried this is the only one that tells me what it's made from - "PBT" - or polybutylene terephtalate, a thermoplastic which has a melting point of 430 degrees F and a maximum utilization temperature of 330 F.

2. Whirlpool part number 74009094, made for some Maytag gas ranges will also fit the Jenn Air. calls it #1035342, and calls it #PS2086544. It sells for about $9 on both sites. You can see it here:
Like the Amana knob, the Maytag knob is about a quarter-inch larger than the OEM Jenn Air knob.

3. A third knob worth considering is available from for $7 each. The front of the knob looks much like their OEM Replica Burner Knob 1104-B (but don't order #1104-B - it won't fit). The knob that will fit the Jenn Air is AmericanStoveParts #1214-025-B. You will have to order it by phone or email because it is not shown on their website. (As of October 2009, none of the knobs shown on will fit the Jenn Air.) 

Notice the markings on the 1214-025-B are not quite like the Jenn Air markings, with the "HI" and the "LITE" positions being reversed. Also, the 1214-025-B knob I received did not have the white dot at the "OFF" position nor the white ring around the periphery as shown in the photo of the 1104B knob. The total diameter of the the 1214-025-B is 2" - the same as the factory Jenn Air knobs.

While I don't think the front of 1214-025-B looks quite as nice as the Amana or Maytag knobs, the back of the knob appears to be much more robust than on the others. The extra plastic MAY make this one more durable. 
I have installed the Amana knobs (#1), and I will report back if it proves unsatisfactory.
7/8/2019 11:51:07 AM • Jenn-Air... • Answered on Jul 08, 2019

Jenn-air JGS8860BDP keeps going off around 200. Self clean works fine. I have changed the oven sensor & oven igniter. What am I missing?

if self clean works then sensor igniter did not need changing sounds like the control was changed to c top temp is around 550 f or 260 c check your manual on changing range c to f
3/24/2019 11:43:15 AM • Jenn-Air Kitchen... • Answered on Mar 24, 2019

Burners on my Jenn-Air JDS9860AAP are slow to ignite but work fine after a few seconds. It seems the gas flow is low at first before becoming normal. Am I right to think it is the regulator?

slow lighting is not all that uncommon on these ranges. Make sure the burners are clean and that you can see the spark at each ignitor. If that is OK, check the gas pressure to the burners.
1/20/2019 6:13:13 AM • Jenn-Air Kitchen... • Answered on Jan 20, 2019

Jenn Air slide in range JES9750AAB - Touch Pad

put on tree belt . having the same problems replaced ERC $200.00 now they are telling me touch pad touch pad is $240.00 .the stove cost $1300.00. $1740.00 how much more will i have to put in this stove
11/5/2018 7:59:02 PM • Jenn-Air... • Answered on Nov 05, 2018

Oven Door Hinge Squeaks

try wd-40
7/11/2018 1:44:07 AM • Jenn-Air... • Answered on Jul 11, 2018

Jenn air range stove jsg8750 have a f1-7 error code

Hi there...
Error F1-7 means --
Replace touch pad or clock assembly (also called the ERC).
Good Luck!!
5/30/2018 12:01:48 AM • Jenn-Air JGS8750... • Answered on May 30, 2018
Not finding what you are looking for?
Jenn-Air Logo

1,762 questions posted

Ask a Question

Usually answered in minutes!

Top Jenn-Air Kitchen Ranges Experts

Paul Carew

Level 3 Expert

3820 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6698 Answers

Are you a Jenn-Air Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides