JBL Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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JBL prx612m humming and cracking sound what can be the solution

The causes can be poor connection in the signal input lead, could be the mixer you use, could be a speaker failurs, could be an amplifier failure.
1/21/2024 10:47:01 AM • JBL Audio... • Answered on Jan 21, 2024
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My JBL PRX 512m humming and rattling is the problem with the amp side or pre amp.

Could be either or both. You will have to fault find to get an answer.
1/20/2024 7:02:45 AM • JBL Audio... • Answered on Jan 20, 2024
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Jbl radial micro - how to open up?

I have a two JBL radial and stage micro, both with the same loose connection problem after two years. The stage micro was simpler to open and it was necessary just to re-soldering the connector. Now, it is working great. Regarding the Radial, this is another history… as explained in this forum, everything is glued. I was unable to access the circuit board following the explanation posted by other persons. In fact, the plastic cover with the JBL printed logo is glued and also has two screws. Unfortunately, you will need a good time, some hours in fact, to open the Radial. The best way is remove the back mesh screen. You will need a hair dryer to soft the glue and using a small screwdriver you will need to pull out carefully all the screen. From there, you will be able to access the screws. It will be necessary to unscrew and unglue different parts if you don’t want to scratch the Radial body.
1/1/2024 8:38:01 PM • JBL... • Answered on Jan 01, 2024
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How to open jbl on stage 200id?

To open the JBL On Stage 200iD, you need to follow these steps: Remove the power adapter from the back of the device. Turn the device over so that the bottom is facing up. Locate the six rubber pads on the bottom of the device and remove them using a plastic opening tool. Remove the six 1cm T-10 torx screws found under the rubber pads using a T-10 Torx screwdriver. Open the device along its seam. For more information, please refer to the JBL ON STAGE 200ID USER MANUAL. https://www.manualslib.com/manual/788652/Jbl-On-Stage-200id.html
10/27/2023 9:59:32 PM • JBL Audio... • Answered on Oct 27, 2023
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Problem with your JBL BoomBox2 speaker (or similiar) ?

Just found this out, after crazy searching & brainstorming. So if your speaker suddenly goes silent or sound comes and goes, you can check this out: At least the JBL BoomBox seems to have this integrated in its architecture so there's nothing we can do about it, complain to JBL : ) But to the problem: if the SOURCE of music/sound is too low, then the speaker may go into a "sleep mode" - silent. So ensure always your SOURCE of sound, connected to the speaker, has volume at least 80% to avoid this problem. Hope this helps & no one needs to ditch and buy a new one ! : )
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NO POWER JBL EON 615 THE FUSE IS GOODNO POWER JBL EON 615 THE FUSE IS GOOD

Hello Dane, if the fuse is good, you can have the speaker and driver of the horn, open, therefore it will not sound Hola Dane, si el fusible esta bien, puedes tener el parlante y el driver de la bocina, abiertos, por lo tanto no va a sonar
6/12/2023 9:44:31 PM • JBL Audio... • Answered on Jun 12, 2023
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JBL Party Box 310 will not turn on?

Question edited for clarity, yourspacebarisbroken. Pleasefixit. Question moved from Cameras to JBL Speaker. Contact them for a warranty repair. https://ca.jbl.com/support-product.html Did you try the Hard Reset procedure? https://www.google.com/search?q=jbl+partybox+310+won%27t+turn+on ..
5/10/2023 4:48:14 AM • JBL EON 15-G2... • Answered on May 10, 2023
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JBL EON15-G2 POWERED PA SPEAKER. What burns out when putting 110 volt JBL EON15-G2 into 240 volts.

Question edited for clarity and typos. Question moved to model category JBL EON15-G2. If there is a quick blow fuse in the power supply unit, you might be lucky, but doubling the voltage can take out everything, PSU, Mainboard components and even including the coils on the speakers. You would have to open it up and test, or return it under warranty.
2/1/2023 6:45:35 PM • JBL EON15 G2... • Answered on Feb 01, 2023
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How do I fix a BLINKING light on the jbl 10..G2 input signal board that causes no signal to go thru

A blinking light on the JBL 10" G2 input signal board can indicate a problem with the input signal. Here are some steps you can take to try to resolve the issue:
  1. Check the input cables: Make sure the cables are securely connected and there's no damage to the cables or the input jacks. Try swapping out the cables with a known working set to see if that resolves the issue.
  2. Check the source: Make sure the source device (such as a mixer or computer) is working properly and is sending an output signal.
  3. Check the input settings: Make sure the input settings on the JBL 10" G2 are correct. Refer to the manual for information on the correct input settings.
  4. Power cycle the device: Turn off the JBL 10" G2 and unplug it from the power source. Wait a few minutes and then plug it back in and turn it on.
  5. Check for firmware updates: Make sure you have the latest firmware installed on the JBL 10" G2. Refer to the manual or the JBL website for information on firmware updates.
  6. Contact JBL customer support: If you're unable to resolve the issue with the above steps, contact JBL customer support for further assistance.
If the issue persists, it's possible that the input signal board on the JBL 10" G2 may need to be repaired or replaced. In this case, you may want to consider contacting JBL customer support for information on repair options.
2/1/2023 5:46:55 PM • JBL Audio... • Answered on Feb 01, 2023
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JBL PRX 625 Speaker. How can we fix the overheating in the speaker please?

Question edited for clarity. Undo the screws at the back and look for a cooling fan. There is something in the centre that looks like one. Or contact JBL direct and put in a warranty claim. The overheating issue seems well documented. Although you shouldn't have to, you could easily cut a vent hole with filter at the base and a 4" case fan above the amplifier to pull out the hot air. 3 x 500 watt inside is bound to create heat. https://www.google.com/search?q=jbl+prx+625+overheating+problem ..
1/13/2023 5:15:44 PM • JBL Audio... • Answered on Jan 13, 2023
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Jbl charge 2 is connected but why no sound from speaker?

Whene jbl speaker charg 2 plus connect cherger with no sound work. But charger without connect speaker sound work everybody remember this
1/8/2023 11:48:43 PM • JBL Audio... • Answered on Jan 08, 2023
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My JBL e45bt wireless headphones won't turn on. I've tried charging them overnight, but i doesn't help at all. How do I get this fixed?

If your JBL E45BT wireless headphones will not turn on, there could be a problem with the battery or the charging system. Here are a few things you can try to fix the problem:
  1. Make sure that the headphones are charged. If the battery is completely drained, the headphones will not turn on. Try charging the headphones for at least 2 hours to see if this resolves the issue.
  2. Check the charging cable and port to make sure they are working properly. Make sure the cable is securely plugged into the headphones and the power source, and that the port is free of debris.
  3. Try a different charging cable or power source to see if the problem is with the cable or the power source.
  4. If the problem persists after trying these steps, it is possible that there is a problem with the battery or the charging system. In this case, you may need to have the headphones inspected by a technician to determine the cause of the issue.
If you are not comfortable troubleshooting the problem yourself, it is recommended that you contact JBL customer service for assistance. They may be able to provide further guidance or offer repair options.
1/8/2023 3:45:21 AM • JBL Audio... • Answered on Jan 08, 2023
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The speaker make a buzzing sound

that's called breaking up or overloading it means that the speaker is being asked to play louder than it was designed to play!! this will ruin the speaker at all volume levels if allowed to make that sound for very long..advice? lower the volume till that noise disappears it's not a product fault it's user error advice turn it down or buy a more powerful unit to achieve the volume you want/need
12/29/2022 9:22:19 AM • JBL On Stage... • Answered on Dec 29, 2022
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I have a JBL SUBWOOFER MODELPSW-1200 that hums as soon as it is plugged into the wall plug, there are no speaker wires connected to the subwoofer!

The hum might be caused by the main semi-conductor device that produces the sound. Of course a capacitor might look normal and still cause the problem. The only way is to replace the big ones in the unit.
12/18/2022 12:57:57 AM • JBL Audio... • Answered on Dec 18, 2022
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Can u connect JBL HEADPHONES TO TH-P42X20Z TV

yes but setting it up using wireless headphones would be easier. 3.5mm to RCA Stereo Audio Cable Adapter Amazon Basics 1-Male to 2-Female RCA Y-Adapter Splitter Cable - 12-Inches copy and paste https://www.manualslib.com/manual/700621/Panasonic-Viera-Th-P42u20z.html?page=11#manual ..
12/4/2022 1:40:00 PM • JBL Audio... • Answered on Dec 04, 2022
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May Jbl PRX 800 series limit light is on what can I do

amp shutting down
9/25/2022 7:29:34 AM • JBL Audio... • Answered on Sep 25, 2022
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How can I open the headphone Jbl duet bt?

You might need to go via the foam side. Often you have to remove the foam and that shows the access screws. You can glue the foam back with Bostick after you have done. Or you can look around for new foam pads.
9/8/2022 8:46:39 AM • JBL Audio... • Answered on Sep 08, 2022
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