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I searched the internet using https://www.google.com

The following web reference from many years ago gave two suggestions.

https://sewing.patternreview.com/SewingDiscussions/topic/56185

Janome Sewing... | Answered on May 26, 2020


Usually when the fabric is too bulky and the machine does not have enough force to push the needle through, Check cam settings.
Try to rearrange the seam or try a few turns by hand.

Janome Sewing... | Answered on May 25, 2020


Usually when the fabric is too bulky and the machine does not have enough force to push the needle through, try to rearrange the seam or try a few turns by hand. Check cam settings.

Janome Sewing... | Answered on May 25, 2020


Check cam setting. Usually when the fabric is too bulky and the machine does not have enough force to push the needle through, try to rearrange the seam or try a few turns by hand.

Janome Sewing... | Answered on May 25, 2020


What is wrong with my machine when this appears on the screen "stepping motor error"? The stepping motor feeds the material through the foot of the machine. It appears that you have an issue with this motor. You can check the machine, oil and clean the machine to see if this helps.

Janome Sewing... | Answered on May 17, 2020


What is wrong with my machine when this appears on the screen "stepping motor error"?
The stepping motor feeds the material through the foot of the machine.
It appears that you have an issue with this motor.
You can check the machine, oil and clean the machine to see if this helps.

Janome Sewing... | Answered on May 17, 2020


https://www.youtube.com/watch?v=aQgVgeksE9w

Your Needle Plate Screw Is Loose The little screw that holds your needle plate in place can come loose and cause a knocking noise as your machine vibrates while sewing. ... Check to make sure the screw is tight. This is a more common problem if you must remove your needle plate to get to your bobbin case.
https://sewingsociety.com/why-is-my-sewing-machine-making-a-knocking-noise/

Janome Sewing... | Answered on May 11, 2020


https://www.mybluprint.com/article/janome-sewing-machine-troubleshooting

Janome Sewing... | Answered on May 07, 2020


SADLY I CAN NOT AS WHEN THEY STARTED MAKING HEM THE WAY THEY ARE NOW i GAVE UP SEWING ELECTRONIC'S FAIL TOO OFTEN FOR MY TASTE. CONTACT THE COMPANY'S TECH SUPPORT AND GOOD LUCK
PLEASE VOTE IT THIS HELPED YOU

Janome Sewing... | Answered on May 05, 2020


MANY MACHINE IT IS NOT POSSIBLE WERE I YOU I WOULD CONTACT JANOME TECH SUPPORT TO FIND OUT THE ANSWER

Janome Sewing... | Answered on Apr 21, 2020


The TD init error indicates an initialization problem with the automatic thread tension motor. Either a wire connection between this motor and the control board is loose or damaged or the motor has failed. This is from the Janome Service document: http://www.janomeservicevideos.com/wordpress/wp-content/uploads/2015/02/Error-Codes.pdf .

Since the MC6500 is a computer with a sewing machine, you may not want to repair this yourself. A sewing machine service technician is a better choice to look at the machine, if you do not have training with electrical repairs. I don't know if a Janome repair technician will have the thread tension motor for this sewing machine. However, none of the other sites for sewing machine parts that I checked have this part in stock.

I wish that I had better news for you.

Cindy Wells

Janome Sewing... | Answered on Mar 25, 2020


https://toews.com/wp-content/uploads/sewing-manuals/Janome%20MC4900QC%20Instruction%20Book.pdf

Janome Sewing... | Answered on Mar 21, 2020


BEING THAT THIS IS ONLY A FORUM WE DO NOT MAIL THINGS WE DO NOT HAVE CHECK WITH JANOME PERHAPS THEY HAVE A .PDF FILE YOU CAN DOWNLOAD

Janome Sewing... | Answered on Mar 14, 2020

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