Invacare Supply Group Health & Beauty - Page 9 - Recent Questions, Troubleshooting & Support

Jhester Well You just need new batteries. Does the chair come on when you diconnect the charger and does it move? If you don't have all the battery level lights lit up when you turn it on then the batteries are too low for the charger to pick up. No lights no power New Batteries Hope this helps

Invacare Supply... | Answered on Sep 17, 2010

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Invacare Supply... | Answered on Sep 05, 2010

Mckinzie the lights will flash when charging because of the inhibit mode. After you unplug the charger and turn the chair on do you get any lights at all on the battery indicators? If not lift up the seat and check your battery cable connections the neg cable from the rear battery should be connectd to the positve side of the front battery and the rear neg should plug into the small connector of the other cable. Make sure then that the large double plug is connected to the double plug going to the controller. while the seat is up then turn the chair on to see if all the lights come on. If not check that all your connections at the battery posts are tight. Also check under the two red positve battery post covers the two fuse links to make sure they are not blown. If all of this checks out the chair should come on and operate correctly Hope this helps

Invacare Supply... | Answered on Sep 01, 2010

Spot does the lights scroll from left to right or right to left? If they move from right to left then shuts down completely then the chair is in lockout or sleep mode. To unlock - turn the chair on and immediately press the horn button twice ( beep beep) This should get it out of sleep mode. Now if the lights are scrolling left to right then the chair still thinks it is being charged and the inhibit function is bad. You can call your local provider to have a tech check it or you can call Repair Xpress at 1-877-581-3733 to check it they have atech in your area to check it. Hope this helps

Invacare Supply... | Answered on Sep 01, 2010

Well if Medicare purchased your chair and it is 5 years or older you are eligible for a new chair. The problem with your chair besides batteries is a leaking plug on your gearbox attached to the motor. These cannot be fixed so it requires a new motor/gearbox assembly. Just as soon get a new chair because Medicare won't want to pay the costs of repair when you can get another chair. Hope this helps

Invacare Supply... | Answered on Aug 19, 2010

At Wally World (Wal Mart) any computer type plug will work Hope this helps

Invacare Supply... | Answered on Aug 17, 2010

just replace the keypad or if you are mechanically inclined remove joystick take the top off and glue a small piece of foil to the bottom of the on/off button reassemble and try that if that doesn't fix it order a new pad from a provider in your area

Invacare Supply... | Answered on Aug 17, 2010

The motor relays seem to be giving a lot of people problems for these scooters, these days.

Invacare Supply... | Answered on Aug 03, 2010

Hi Dave. I have had a few scooters that have had this problem. Most of them had the bearings tightened up to tight. Either the bearings on the steering column, or the bearings in the left or right stub axles. Just loosen off very slightly will help. Make sure that there is not too much movement in the bearings after adjusting them. Also give all the linkages a bit of a lube.
We are Invacare sales and service agents here in New Zealand, but I have never heard of this model.
Good luck. Neil.

Invacare Supply... | Answered on Jul 13, 2010

mcdevito75 here, You can try online at You can also check with any surgical supply outlet in your area.

Invacare Supply... | Answered on Jul 02, 2010

mcdevito75 here, The battery / ies could be old even, at 1 year old. Contact Invacare online or by phone.

Invacare Supply... | Answered on Jul 02, 2010

mcdevito75 here, It could be the battery--ies need re-charge or replacement, online at they can help out, or almost any Medical Supply store in your area.

Invacare Supply... | Answered on Jun 23, 2010

Check your battery terminal connection and make sure the cables are on tight. Click on the link below to download the owners manual for the Invacare Pronto M91 owners manual

Invacare Supply... | Answered on Jun 19, 2010

Hi. This problem is usually caused by stuck or worn brushes in the motor.
Can sometimes be caused by worn or incorrect adjustment on the speed lever ( wig wag ).
Also check all battery lead connectors, and all motor lead connectors.
Good luck. Neil.

Invacare Supply... | Answered on Jun 18, 2010

The batteries may not be dead. When pulling a hill especialy for long periods, you may draw too much current and the circuit breaker will open. If you wait a few minutes you can reset it and resume. If the batteries are not fully charged or in good condition, the unit will shut down it total system voltage drops below 17 volts.

Invacare Supply... | Answered on Jun 06, 2010

This could be caused by a couple of different issues. If your batteries fall to below 17 volts the unit will shut down. After it sets for a few minutes it may run again for a short time. If this is the case, then the batteries are not being charged properly or they are not holding charge.
Another cause could be the break switch circuit is opening. If that is the case, replace the brake/motor harness

Invacare Supply... | Answered on Jun 06, 2010

Hi. We can supply, but try your local Invacare dealer. If you have luck, send us an email,
[email protected]

Invacare Supply... | Answered on May 28, 2010

Hi.Most scooters use a steel key in each rear hub to drive the wheels. These often get noisy. As the wheel turns the weight is put on the key and then comes of as the wheel keeps turning making a noise each revolution of the wheel. To repair remove the rear wheels and wipe a thin smear of grease onto the axle and key. This will reduce the noise. Hint, loosen the bolts holding the wheel on before raising the rear end to remove the wheels. If you place a support or block of timber under the machine, be careful of the motor brush holders.
Other noises could be gearbox gears worn.
Good luck. Neil.

Invacare Supply... | Answered on May 28, 2010

Hi. 8 flashes is a fault code for a motor fault. It will be either worn brushes in the motor or faulty connectors to the motor. This fault code means that there is no circuit through the motor. Probably time to overhaul the motor. Most mobility scooters have plugs and sockets that are really to small to carry the amount of current that they do. Because of this, they sometimes fail.Good luck. Neil.

Invacare Supply... | Answered on May 28, 2010

suppose to swivel to get out of the way.

Invacare Supply... | Answered on May 02, 2010

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