Invacare Supply Group Health & Beauty - Page 2 - Recent Questions, Troubleshooting & Support

hi, yes i can, i repaired one last week,

please contact me my details are on the website


Invacare Supply... | Answered on May 30, 2015

Your chair has a motor problem. The code does not tell which side it is. Make sure both motors have the brakes in the drive position before turning on the chair. Also check that both motors are plugged into the main control module in the base of the chair.

Invacare Supply... | Answered on Mar 30, 2015

The chair may be in what they call SLOW MODE or the batteries are weak. If you have powered seating on the chair the seat has sensors that make the chair drive slow or not drive at all when the seat is tilted or reclined or raised. A sensor can go bad or get out of position. The joystick could have different programming for different drive modes. Try changing drive modes.

Invacare Supply... | Answered on Jan 02, 2015

The red light on the transformer/Charger means the charger is bad. Sometimes it can also be battery harness wiring. Most often it is the charger that needs replaced.

Invacare Supply... | Answered on Jan 02, 2015

You are getting a motor error code. Check motor wiring and connection to the main control box. Motor may have gotten unplugged when changing the batteries.

Invacare Supply... | Answered on Jan 02, 2015

The ON button is at the top front of the joystick. If this button does not turn on the red, yellow and green lights there are many possibilities as to why it is not turning on. Batteries have to be checked first for proper voltage. Then wiring needs to be checked for proper connections and fuses checked.

Invacare Supply... | Answered on Jan 02, 2015

The red light is the power light and if the red light is blinking the charger is bad or the wiring is bad on the chair or the batteries are bad. Usually it's the charger.

Invacare Supply... | Answered on Jan 02, 2015

If you can ,first check for fluid loss, if this doesn't solve the problem you my have a bad drive bearing. GOOD LUCK FRIEND.

Invacare Supply... | Answered on Sep 17, 2014

well it could be that you overcharged the batteries. You should not leave the scooter on the charger full time. you should charge the scooter nightly while you sleep unplug from the charger when you get up in the morning. the charger should not be on the scooter more than 12 hours per day and that rare. Whenever you have a red and green light on the charger the scooter is fully charged and can be unplugged. Always put it up fully charged and then charge after each use. Your batteries need to be replaced and charge the new ones before use then charge overnight each day that you use the scooter. If you don't use it for a few days you should still be fully charged than charge after use Hope this helps

Invacare Supply... | Answered on Sep 01, 2014

It is usually on the serial number sticker, which can be hard to find or have been removed/fallen off. If you can find the serial number, your vendor or the Invacare Co. can tell you the model, etc.

Invacare Supply... | Answered on Aug 25, 2014

1 red + 5 green is left parking brake fault. This is a pretty generic code and can be something as simple as the brake/clutch lever is in free-wheel, or it can mean something more significantly wrong, depending on how it is wired in this model. (We don't work with Prontos a lot here.)

Invacare Supply... | Answered on May 30, 2014

Sure. Just slower.
If you remove the motor from a power wheelchair to use in other applications keep this in mind; these motors are designed for PulseWidthModulation Speed Control (apx. 10kHz) with a feedback control to keep the speed more consistent. Feedback and pulsing is key to power and efficiency. If you run them at 12 volts without a pulse control the current to power output is much higher and the I*I*R (I squared times R) losses are higher - dissipated as heat. The motors will run very hot under a load with DC that isnt PWM'ed.
If the use/cool down duration is short you should not have issues.

Invacare Supply... | Answered on May 13, 2014
Owners manual for TDX SP link above.

First check if you have power present at the charging port. If you have power (24 volts) then the batteries and wiring are not the issue. If you don't then check the battery post fuses. These are "L" shaped brackets with a white square fuse held on the positive post with a through bolt and nut. On older chairs these are known to become loose and or blow just when you need power or stop suddenly.
Also check the big Anderson connectors at the power point at the end of the battery box. Check for solid connections. If there is 24 volts here to the control box, next check the controller connector.
If there is +24 at the controller connector but 0 at the joystick charger port you have big issues. Either the traces connectors in the controller are fried or your joystick has major issues.

Invacare Supply... | Answered on May 13, 2014

How many times is it blinking?

Invacare Supply... | Answered on May 12, 2014

If it's the yellow battery light it will blink when the battery voltage is very low, too low to drive and lower than the red blink.

Invacare Supply... | Answered on May 06, 2014

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