iLive Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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HOW DO I HOOK UP THE ITP582B TO MY TV

you can connect to auxiliar audio output check your tv is a red and white connection
10/29/2021 2:48:08 AM • iLive ITP582B... • Answered on Oct 29, 2021
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HOW to FIX for Distored LCD display for the ITP280B Sound Bar

Looks like two faults; Distorted display (video) and distorted sound from sound bar. Which one ......................................
2/6/2021 11:04:37 AM • iLive ITP280B... • Answered on Feb 06, 2021
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MY ILIVE SOUND BAR KEEPS TURNING OFF WHEN WATCHING TV

I'm having the same problem. I don't think it has anything to do with the Sleep settings, you can play with them all day & the only benefit you may get is forcing it to stay on for 90 min or whatever instead of 15.
(I've tried setting to 00, obviously the first thing that comes to mind is that it's a Sleep Setting issue, but I seriously doubt this. You can't even set the Sleep Setting to 15min anyway)

Instead, I'm pretty sure that the problem exists in the sound bar not recognizing that there is an active signal & is shutting off due to what it sees as inactivity (timing out after use). I've come to this conclusion due to multiple complaints of the same problem.

Some people are reporting that it's not happening when they watch movies, others have tested & said the radio stays on as long as you like, a couple people have posted that theirs works fine & only shuts off when they turn off about 15 minutes after they shut off the audio source, which leads me to think that this is what is going on, the system thinks the audio source (TV, Bluray, etc) is off & no sound is coming through. It must have a funny way of detecting it...

I will try a few tests & if anything works I will pay the results. One person claimed there's stayed on after turning their TV all the way up... I could try this but will have to turn TV speakers off (currently I am running both TV speakers & sound bar). Anyway, I'll keep digging, must be some way to get this to work, I hope...
7/11/2020 2:59:52 AM • iLive ITP582B... • Answered on Jul 11, 2020
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My ilive platinum speaker lost wifi and the app on my iPhone cannot find it. Also it will not power off. Please Help

Try a reset.

Press the Mode button to manually switch to Aux In mode.

White noise » Power the speaker OFF, then ON again. 

Speaker still will not function properly » Hold down the Alexa Mute button for 10 seconds to restore factory settings.
6/7/2019 3:54:59 AM • iLive Audio... • Answered on Jun 07, 2019
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Ilive manual user guide ibb377b. no istr. when purchased

iLive has the manual on the product page: https://iliveelectronics.com/speakers/portable/wireless-boombox-ibb377b.html . Click the Downloads button on the left side of the page. The current link to the English version of the manual is file:///F:/Users/Cindy/Downloads/IBB377B-1963-01-English%20User%20Manual.pdf . I hope this helps. Cindy Wells
4/22/2019 12:20:46 AM • iLive Audio... • Answered on Apr 22, 2019
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My speaker is static no sound

Pull battery or power cord for 1 minute. Connect and then try connecting to you source again. Bluetooth issue or connecting with 3.5mm cable?? .
2/6/2019 11:28:50 PM • iLive Audio... • Answered on Feb 06, 2019
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I just received my ilive stereo system from Amazon. The CD won't play. The CD mode shows 2 dashes flashing then goes to upside down U (maybe an n) and an o (?no). Please advise.

contact the seller for a return / refund Sort o thing you can expect from amazon deals
10/9/2018 9:15:25 PM • iLive Audio... • Answered on Oct 09, 2018
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How to connect my ilive 5.1 home theatre to my HDMI tv

If the TV and Unit have what's called an ARC socket, then you can purchase an ARC HDMI cable and this will pass both sound and picture between the TV and Audio unit. If it has not, then you will need to connect the sound via either an optical cable or RF cable. Some TV's have only one ARC HDMI socket, so make certain you get the right one!
9/27/2018 10:56:12 PM • iLive Audio... • Answered on Sep 27, 2018
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