Igloo Cooler Freezers - Recent Questions, Troubleshooting & Support


i had the no ice making issue , it was running water in the tray but not enough to make the ice. I call service for the machine it self and they told me to . 1. turn machine on . 2. press the select button for 10 sec. then 3. press the power button for 10 sec. and then turn off the machine and unplug it for 6 hour but I only did it for 1 hour. when I plugged it back in and started it. It is now making ice.

Igloo Cooler... | Answered on Jan 11, 2021


Hi I had the exact same issue after about a year of running my igloo ice maker non stop. To fix it I held in the on/off button and select button at the same time for about 30 sec and TADA!! Back to making ice.
If that doesn't work I've also read to leave machine unplugged for 6 hrs and then hold in on/off button for 10 seconds. Good Luck!!!!

Igloo Cooler... | Answered on Oct 18, 2019


it may be caused cooling problem.

Igloo Cooler... | Answered on Apr 26, 2019


I was able to find the manufacturer of the Igloo freezers address, you could contact their customer service directly at:

Curtis International LTD
315 Attwell Drive, Etobicoke, Ontario. M9W 5C1

Igloo Cooler... | Answered on Jan 09, 2019


Freezer stopped working, 4 years old, why

Igloo Cooler... | Answered on Apr 13, 2018


I searched forever for an answer to this and never found one. So this is what I did when you take the cover off on the left hand side there are two switches with two wires coming from.each switch. Then in the same group of wires the is two slightly larger wires one red one black. Those wires go to the optic eye that tells the machine is full. Cut and splice these teo wires together coming from the circuit board this will tell the machine it is empty and should make ice. Worked for me. It just doesn't cut off on its own whenever its full.

Igloo Cooler... | Answered on May 23, 2017

Not finding what you are looking for?
Igloo Cooler Logo

100 questions posted

Ask a Question

Usually answered in minutes!

Top Igloo Cooler Freezers Experts

Bill Boyd

Level 3 Expert

53816 Answers

Renee Knafel-Bullock
Renee Knafel-Bullock

Level 2 Expert

357 Answers

J Rosado

Level 3 Expert

1202 Answers

Are you an Igloo Cooler Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...