Huawei Logo

Huawei Recent Questions, Troubleshooting Help & Support

Do you work here? Claim your company

  • 295 Products
  • 3K Answers
  • 142K Views
0helpful
1answer

Huawei U2800 phone. How to unlock please?

There are two types of lock. A consumer set passcode lock. That is easy, you just do a hard reset, which deletes all the data and reloads the software as a clean install. Or it is locked with a PUK Lock aka a SIM Lock. https://www.fixya.com/support/r26056685-phone_asking_puk_code ..
12/16/2023 8:37:33 PM • Huawei Cell... • Answered on Dec 16, 2023
0helpful
2answers

Hi i have water damage to my Huawei p10. How do I retrieve my contacts

You can take emergency action to avoid the data losing or reduce the data lost to the least as follows: 1) Get out your phone from the water ASAP, and remove and battery and take out the SIM card to reduce the loss or damage on the device; 2) Don't move or shake the phone frequently, so that the water will not run around your mobile phone inside; 3) Wrap the device with cloth or handkerchief for a few minutes, and then turn off your phone, and place it into a jar or a bag filled with rice for a couple of days. But if you find something important are lost,like contacts, don't worry, you can ask for help from MobiKin Doctor for Android (Windows/Mac). Step 1: No matter which brand of your Android device is, just connect your device to the computer with USB cable main-tdiys30qjpbqjcwuelsjpv0a-3-0.jpg Step 2: Files on your Android have been categorized and displayed on the interface. Tick off these data types you want to recover back and click "Start" button to let the Android data recovery program scan your Huawei P10. Step 3: When the scan is finished, you can preview the scanned out data, find and mark the data you wish to restore and hit "Recover" button to save them on your personal computer without losing. It's very easy.Try it.Hope it could help you. A YouTube Guide for you: Read More: How to Recover Data from Water Damaged Android Phone or Tablet How to Use MobiKin Doctor for Android
11/25/2023 8:05:44 PM • Huawei Cell... • Answered on Nov 25, 2023
0helpful
1answer

What is the difference between H901MPLB and H901MPLA?

Here is the comparison

Main features of MPLA and MPLB control boards

Huawei https://forum.huawei.com > enterprise > thread Aug 6, 2023 - There are three hardware versions of MPLA - H901MPLA, H902MPLA and H903MPLA, and two hardware versions of MPLB: H901MPLB and H902MPLB. Detailed information ... Mapping between Control Boards of MA5800 Series Mar 20, 2020 MA5800 board substituition Jul 25, 2022 MPLA MPLB difference May 28, 2021 More results from forum.huawei.com
11/23/2023 8:56:19 PM • Huawei Computers... • Answered on Nov 23, 2023
0helpful
3answers

Does Huawei ME60 router support the PPPoE function?

Yes, ME60 series router support PPPoE function by default.
11/3/2023 5:08:55 PM • Huawei Computers... • Answered on Nov 03, 2023
0helpful
3answers

Please any idea on how to Unlock Huawei c2857?

You can unlock any cricket phone by dialing ##626* SVC code 333333 Then change the last 4 digits of the MDN to whatever you want the lock code to be
8/2/2023 5:31:51 PM • Huawei Cell... • Answered on Aug 02, 2023
0helpful
1answer

Hi i want to change my password on my Huawei router. how do i reset it . Thanks

To reset the password on your Huawei router, you can follow these general steps:
  1. Access the Router Settings:
    • Connect your computer or mobile device to the Huawei router via Wi-Fi or an Ethernet cable.
    • Open a web browser and enter the default IP address of the router in the address bar. The default IP address for Huawei routers is often "192.168.1.1" or "192.168.0.1". If these addresses don't work, you can check the router's documentation or look for the default IP address on the router itself.
    • Press Enter to access the router's login page.
  2. Log in to the Router's Configuration Page:
    • On the login page, enter the username and password. The default login credentials are usually provided on the router or in the documentation. Common default usernames and passwords for Huawei routers are "admin" for both the username and password fields.
    • Click on the Login or Sign In button to proceed.
  3. Navigate to the Password Settings:
    • Once you are logged in, find the settings section related to Wi-Fi, Wireless, or Security.
    • Look for an option named "Password," "WPA Key," or "Pre-Shared Key" to change the Wi-Fi password.
    • If you want to change the router's administration password (used to access the router's settings page), look for an option like "System," "Administration," or "Management" settings.
  4. Change the Password:
    • Enter your desired new password in the appropriate field.
    • Make sure to choose a strong and secure password that includes a combination of letters, numbers, and special characters.
    • Some routers may require you to re-enter the new password to confirm it.
  5. Save the Changes:
    • After entering the new password, look for a "Save," "Apply," or "Submit" button to save the changes.
    • Click on the appropriate button to save the new password.
  6. Test the New Password:
    • Disconnect any devices currently connected to the Wi-Fi network.
    • Reconnect the devices to the Wi-Fi network using the new password to ensure it is working correctly.
6/28/2023 2:51:43 AM • Huawei Computers... • Answered on Jun 28, 2023
0helpful
1answer

Please how do I unlock my Huawei from Vodafone network?

If you want to unlock a device that's locked to our network, you'll need a Network Unlock Code (NUC). If you already have one, you can unlock your phone.
6/17/2023 6:31:32 AM • Huawei Cell... • Answered on Jun 17, 2023
0helpful
1answer

Can you show me how to insert battery on a 2018 Huawei Y7.

Videos. It is very easy.
6/16/2023 2:58:06 AM • Huawei Cell... • Answered on Jun 16, 2023
0helpful
4answers

My LG phones says to delete files how do I delete

<a href="http://sms.moviecax.com" title="Send free SMS without registration" >Send free SMS without registration</a><br /><a href="http://indiacouriertrackingtool.moviecax.com" title="Track your multiple courier at one place NOW!!" >Track your multiple courier at one place NOW!!</a><br />you have to delete all your messages and application. Even if problem exists then you can master reset your mobile.
4/17/2023 9:57:52 AM • Huawei U8800-51... • Answered on Apr 17, 2023
0helpful
1answer

How many GPON or 10G GPON ports does CGHF have?

CGHF board is an 16-port XG-PON and GPON Combo OLT interface board for Huawei SmartAX MA5800 series OLT. It works together with the optical network unit (ONU) to provide XG-PON and GPON access services. 16 XG-PON&GPON ports (SFP+) Maximum split ratio 1: 256 Port rate: GPON upstream: 1.244 Gbit/s GPON downstream: 2.488 Gbit/s XG-PON upstream: 2.488 Gbit/s XG-PON downstream: 9.953 Gbit/s Rate mode: Asymmetric rate Forwarding capability: 200 Gbit/s
2/26/2023 12:23:35 PM • Huawei Computers... • Answered on Feb 26, 2023
0helpful
1answer

Huawei mediapad T3 7 keeps shutting off and turning back on. Won’t stop long enough to reboot. any t

There could be several reasons why your Huawei MediaPad T3 7 keeps shutting off and turning back on. Here are a few troubleshooting steps you can try:
  1. Charge the device fully: It's possible that the device's battery is low, causing it to shut off and turn back on. Try charging the device fully before turning it on.
  2. Boot into Safe Mode: Booting into safe mode can help you determine if the problem is caused by a third-party app. To boot into safe mode, press and hold the power button until you see the Huawei logo. Then, press and hold the Volume Down button until the device boots into safe mode.
  3. Perform a factory reset: If the problem persists, you may need to perform a factory reset to eliminate any software issues. Before doing so, be sure to backup your data to avoid losing it. To perform a factory reset, go to Settings > System > Reset > Factory data reset.
  4. Contact Huawei support: If the above steps do not solve the problem, it may be a hardware issue. In this case, you should contact Huawei support or bring the device to a certified repair center for further assistance.
https://tabletsquad.com/huawei-tablet-not-turning-on/
2/19/2023 8:21:35 PM • Huawei Cell... • Answered on Feb 19, 2023
0helpful
1answer

How to do Speed Limits over Huawei Switch?

1/9/2023 11:17:20 AM • Huawei Computers... • Answered on Jan 09, 2023
0helpful
1answer

What's the difference between Huawei X2CS and X2CK card?

There is basically no functional difference between X2CS and X2CK cards, and they can be used as replacement models
12/28/2022 8:59:20 AM • Huawei Computers... • Answered on Dec 28, 2022
0helpful
1answer

I have a Huawei Nova 5T and when I put my SIM card in it says unlock lock code where do I find that? I purchase the phone from somebody online so it has American and Mexican softwares in it

Unfortunately it sounds like the phone is stolen and has been SIM Locked by the Telco that still owns it under an undischarged contract, or if bought outright, the owner has asked the Telco to lock it so no one else will get the benefit of their loss. I bet the seller will suddenly vanish and you won't be able to contact them. It is a $1,200 phone! This explains https://www.fixya.com/support/r26056685-phone_asking_puk_code https://www.google.com/search?q=Huawei+Nova+5T ..
12/25/2022 9:30:01 PM • Huawei Cell... • Answered on Dec 25, 2022
0helpful
1answer

Huawei B315s-22 router will not accept "admin" password after factory rest

If your Huawei B315s-22 router is not accepting the "admin" password after a factory reset, there may be a few possible causes for the issue. Here are some steps you can try to fix the problem:
  1. Check the router label: Make sure that the username and password listed on the router label are correct. It is possible that the label may have been damaged or misprinted, in which case you may need to contact Huawei or the retailer where you purchased the router for assistance.
  2. Check for firmware updates: Make sure that the router has the latest firmware installed. You can check for updates on the Huawei website or through the router's web-based interface.
  3. Check the caps lock key: Make sure that the caps lock key is not enabled on your keyboard, as the password is case-sensitive.
  4. Reset the router again: If the above steps do not help, you may need to try resetting the router again. To reset the router, locate the reset button on the back of the router and press and hold it for 10-15 seconds until the power light starts flashing. Then release the button and wait for the router to restart.
If none of these steps help, you may need to contact Huawei or a technical support team for further assistance. It is also a good idea to check the documentation or manual that came with the router for any troubleshooting tips or recommendations.
12/21/2022 10:15:27 AM • Huawei Computers... • Answered on Dec 21, 2022
0helpful
2answers

How can i get sim me [np] lock codes for a huawei ascend y330

How do I unlock my cloud status c5 elite
12/10/2022 5:24:52 PM • Huawei Ascend... • Answered on Dec 10, 2022
0helpful
1answer
0helpful
1answer

Huawei Phone. Is it possible to get a replacement screen and fit It Yourself??

Question edited for clarity. Question moved to correct Category. Yes if you can spell it :>D Better to have them fit it, then you have the warranty on the repair. https://www.google.com/search?q=huawei+phone+replacement+screen ..
10/16/2022 6:44:03 PM • Huawei Cell... • Answered on Oct 16, 2022
0helpful
1answer

Can I use compatible SFP/SFP+ module on Huawei S5720-52X-PWR-SI-AC switch?

Yes,S5720-52X-PWR-SI-AC supports compatible SFP, but the switch may generate alarm, however, it will not affect normal use.
9/18/2022 4:32:45 PM • Huawei Computers... • Answered on Sep 18, 2022
Not finding what you are looking for?

Ask a Question

Usually answered in minutes!

Top Huawei Experts

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Eric
ADMIN Eric

Level 3 Expert

39344 Answers

Ngoro

Level 3 Expert

3521 Answers

Are you a Huawei Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...