HP StorageWorks - Recent Questions, Troubleshooting & Support


you never actually asked question. is this a tape space issue, (compression not up to par) what? why not ask at HPE. its an enterprise system Business. why ask in the toy section here./. and not real HP here is real HP. (i have Proliant servers) https://www.hpe.com/us/en/support.html ask on the real HPE forum first. bet wise do that and NOT HERE. create an account (free) the look on the hpe forum here. see all those other wise users asking in the right place, yes. https://community.hpe.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=true&q=tape+Ultrium+448
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HP StorageWorks... • Answered on Nov 13, 2017


wow a DAT tape question in the year 2017 wow. ask at real HP. yah think, at business class section.? https://h30434.www3.hp.com/
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HP StorageWorks... • Answered on Aug 13, 2017


RTM or ask here. why not ask HP ? why not wait till its done first? they made so have the books on it, we have nothing here, https://h30434.www3.hp.com/
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HP StorageWorks... • Answered on Aug 02, 2017


why not read HPs books. or ask on HP forum. yah think? like here, see this? the REAL HP, ? its a business puter so they will direct you to that place, its not a consumer PC so... yah https://h30434.www3.hp.com/
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HP StorageWorks... • Answered on Jun 12, 2017


NO OS Stated, W10? or ? ive no idea all your system topology, what networks. sure sub net but what is it , consisting of what.??? vast choices. we use wired Gigalan here 1000 bits/sec. wired. every inch. all connected with GIGALAN high speed switches, with wifi , all you are doing is doomed to failure (1 day ok day2, not) i can list the top 100 reasons way, but will not. ill do a few..., , collisions with neighborhood, or noise. Channels are shared, and this is bad, in the concrete jungles. WIFI is RADIO, and will fail with noise, near by. RFI its called. google that. or wiki it. wifi is ok for chat ,email and whatsap. iffy on, skype... If WIFI is your mandate (bad) then move it to channel 10. i use wifi radar app and move to where the other guys are not.!!!+ if wired tell me are you using reserved IP in DHCP of this unstated router. do so now. make sure the media server is on a reserved IP . then setup shares. what are you serving audio video or both. can you see the files using the" my computer icon" , called windows Explorer? "this PC" in 10 now. just because you can ping it tells you only that the ping requests are honored there, and nothing else., it must have the shares all set correctly. next time tell the help the lay out of your system even post a system diagram. be amazing but , rare here.
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HP StorageWorks... • Answered on May 27, 2017


why ask here. why not ask HP.com.? start here, ask at HP. http://h30434.www3.hp.com/
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HP StorageWorks... • Answered on May 09, 2017


Hi, a similar issue with MSA 1xxx series StorageBoxes is found in the HP - Enterprise forums 409 Storage Box 1 Power Supply Failed MSA500 G2 . The error code might not be the same but if the device is still able to boot and run, you can clear the error code by pressing the left & right simultaneously while the error message is in display. This is stated in the following picture shown below: msa1000-din3ggoagany3rpypfcd2kkq-5-0.png Alternatively, you can check the MSA 1000 error codes in the user manuals shown below: http://community.hpe.com/hpeb/attachments/hpeb/bsc-257/382/1/66469.pdf http://h20566.www2.hpe.com/hpsc/doc/public/display?sp4ts.oid=415598&docLocale=en_US&docId=emr_na-c00607272
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HP StorageWorks... • Answered on Apr 19, 2017


Need any help with the reset of your MSL? We can help you with that and we don't need to come, you can provide exact Date and Time on your MSL and we can arrange the Reset Password. If you need this or any hardware/info you can email us: [email protected] Frontier Computer Corp B.V.
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HP StorageWorks... • Answered on Feb 02, 2017

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HP StorageWorks... • Posted on May 08, 2014

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HP StorageWorks... • Posted on May 08, 2014

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HP StorageWorks... • Posted on Apr 20, 2014


Hi Rajeev The Ready light flashing usually just shows tape motion and is nothing to worry about. If there is no tape in the drive and you are still having problems then click the link below as i think your drive will need a full repair. Tape Drive Repair UK Based We repair all makes models and formats
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HP StorageWorks... • Answered on Mar 20, 2014


You can open the housing, and remove the drive. Then open the drive, and use air under pressure to remove dust. Be careful, because if you don't know how the mechanism works, it could be the drive will not take in a tape at all. I do have a IBM manual, where they show how to open the thing, but it is not easy. The ultrium LTO full high drives are all the same. And I don't know how to get it with you.
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HP StorageWorks... • Answered on Feb 05, 2014

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HP StorageWorks... • Posted on Jan 13, 2014

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HP StorageWorks... • Posted on Dec 20, 2013


Have you tried plugging the unit into a computer running Windows 7 or 8? Frequently these will just work.
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HP Compaq... • Answered on Dec 13, 2013


Hi John, not sure from your description which light you refer to.But this sounds like your drive has either had a read / write issue - in which case you need to run a new cleaning tape through the unit and then retry using a brand new data tape - OR it has had a damaged tape loaded into it which has now broken the tape drive.If the drive has been broken then try contacting www.tape-drive-repair.com who can repair or replace it for you and also look at http://tape-drive-repair.com/tools-and-information/lto-media-inspection-guide/The guide will tell you how to inspect ypoour media for damage and prevent you from reloading a damaged tape which will break your drive again
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HP StorageWorks... • Answered on Nov 04, 2013


Are you using the correct tape? If you try and use an LTO3 or LTO4 tape then it will just eject.Does the drive make a clattering sound when first turned on and it goes through its POST ?If the answer is YES then the drive has had a damaged tape loaded into it and the drive now needs repair.Goto www.tape-drive-repair.com for repair or replacement options as these are quite inexpensive these daysAlso try inspecting your media as per the guide here.http://tape-drive-repair.com/tools-and-information/lto-media-inspection-guide/If you find any damaged tapes then make sure to throw them away as should you reload these tapes they will go on to break your LTO drive again.
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HP StorageWorks... • Answered on Nov 04, 2013


Yes you can certainly replace a fan on the external case of your tape drive.These are not available from HP but if you go to www.tape-drive-repair.com , they can usually help with replacement external chassis for your unit or supply a fan for you.You can also try removing the fan yourself and searching for the correct fan using the fan details. These can often be bought from RS components / CPC Tandy etc but you will need to get the right size (using the centre of the mounting holes) as well as the right thickness of fan. you might also need to make sure you get the right voltage and the correct number of outputs from the fan (some require a tacho wire)Certainly this fan is required as the tape drives can get quite hot when they are working and should they get too hot (a common issue) then they will become unreliable.
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HP StorageWorks... • Answered on Nov 04, 2013


Hi Elizabeth, yes you can certainly replace a fan on the external case of your tape drive.These are not available from HP but if you go to www.tape-drive-repair.com , they can usually help with replacement external chassis for your unit or supply a fan for you.You can also try removing the fan yourself and searching for the correct fan using the fan details. These can often be bought from RS components / CPC Tandy etc but you will need to get the right size (using the centre of the mounting holes) as well as the right thickness of fan. you might also need to make sure you get the right voltage and the correct number of outputs from the fan (some require a tacho wire)Certainly this fan is required as the tape drives can get quite hot when they are working and should they get too hot (a common issue) then they will become unreliable.
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HP StorageWorks... • Answered on Nov 04, 2013

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