HP Jetdirect - Recent Questions, Troubleshooting & Support

Laserjet 1020 is a Host-based (WIN) printer. It must be connected to a Windows PC directly.

its called an Ethernet Cat5/6 cable. ask ? this is real HP, fixya is not.+ https://h30434.www3.hp.com/

why not ask at HP and not here, why ask on non HP forum.? the HP enterpise forum covers this. ask here first., they will direct you to OLD hardware help. https://h30434.www3.hp.com/ here im searching there, see all those posts there. https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=JetDirect+615N

x2 static IP's, needed why not ask on a real HP forum http://h30434.www3.hp.com/ where others with same tech can help. costs zero.

call IT? we have no idea what HLD is what IPL nor your OS op.sys. age of system and service tag data on them all. what competer what printers exactly we can not guess any of that. a service tech sees all that in 1min flat., walking into a room

parallel cable connected? omg this? "old centronix") IEEE 1284 standard RTM yet? check the manual carefully http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=27317&docLocale=en_US&docId=emr_na-bpj06151 The HP JetDirect 300X provides connectivity to 10Base-T and 100Base-TX networks. The HP JetDirect 170X provides connectivity to 10Base-T ne tworks. The HP JetDirect EX Plus provides connectivity to 10Base-T and 10Base2 networks. HP JetDirect 170X (J3258B): ? Bidirectional parallel port (IEEE 1284). ? Network port (Ethernet): RJ-45 (10Base-T). ? Test button (sends print server configuration page).?????????? ? 2 LEDs on front indicate LAN activity/status

Hi Sam,

I had a similar problem and solved it, so here is a step by step. Connected to a Linksys 54G wirekess router/hub it works fine on Vista and XP, the approach is the same but some windows might look different. You may not even need the HP software at all, as Windows recognizes the HP JetDirect. Also, depending on your PC software configuration, e.g Firewall settings and router settings you may have to permanently permit various communication request. The steps below are to be understood as a guide line and may vary form yours as there are different ways to achieve the settings. On Vista, Telnet is disabled by default and needs to be enabled frist. On XP telnet is enabled by default. If you use a Linksys or similar router, you may need to enable DHCP for some addresses or range that will be used. In such case see you router manual how to do that.


Step 1:

you need to know what your LAN address is, to find out you can open a DOS window and enter IPCONFIG, this will give you the current IP address and subnet mask. On a small home network it may be 192.168.1.xxx and sbunet mask may be 255. 255. 255. 0, yous may be different. Take note of these values (IP: aaa.bbb.ccc.ddd) as you will have to set the HP JetDirect J2591A to the same address range.

Step 2:

connect the printer to the HP JetDirect, have paper in the printer, power the HP JetDirect and hold the test button on the HP JetDirect for about 7 seconds, the printer will then print the current HP JetDirect settings. You may notice the address range the HP JetDirect is set to may not be the same address range as you need it to be (your noted once)

Step 3:

connect a PC computer directly to the HP JetDirect using an Ethernet CROSSOVER cable OR connect a PC via a hub and tow standard Ethernet cables to the HP JetDirect.

Step 4:

TEMPORARELY change this PC computer network address to the same address range as the HP JetDirect address range (www.xxx.yyy.zzz) currently is set to and reboot the PC.

Step 5:

after reboot, the Status LED on the HP JetDirect should be solid on and the activity LED should be off or flashing occasionally, idicating some network traffic. Open a DOS window on the PC and run a telnet session by entering TELNET www.xxx.yyy.zzz [ENTER]. You may have to hit the Enter key tow times for a connection to start. You will then see a screen as follow:



Please type [Return] two times, to initialize telnet configuration
For HELP type "?"
> >
===JetDirect Telnet Configuration===
Present Config : DHCP
MAC Address : 00:60:b0:ab:cb:4e

IP Address : 192.168.1.8
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.1.1
Syslog Server : 0.0.0.0
Idle Timeout : 90 Seconds
Set Cmnty Name : Not Specified
Host Name : HP_PRINTER_SERVER

DHCP Config : Enabled
Passwd : Disabled
Novell : Disabled
DLC/LLC : Disabled
Ethertalk : Disabled
Banner page : Enabled
>
To Change/Configure Parameters Enter:
Parameter-name: value <Carriage Return>

Parameter-name Type of value
ip: IP-address in dotted notation
subnet-mask: address in dotted notation
default-gw: address in dotted notation
syslog-svr: address in dotted notation
idle-timeout: seconds in integers
set-cmnty-name: alpha-numeric string (32 chars max)
host-name: alpha-numeric string (upper case only, 32 chars max)
dhcp-config: 0 to disable, 1 to enable
novell: 0 to disable, 1 to enable
dlc-llc: 0 to disable, 1 to enable
ethertalk: 0 to disable, 1 to enable
banner: 0 to disable, 1 to enable

Type passwd to change the password.

Type "?" for HELP, "/" for current settings or "quit" to save-and-exit.
Or type "exit" to exit without saving configuration parameter entries
>

Step 6:

Now you can change (likely neccessary) the HP JetDirect settings, make sure the HP JetDirect IP address is in the same range as you need it to be (for example aaa.bbb.ccc.25), also be sure to set the DHCP Config to Enabled. Optional you may want to enter a Host Name, for example: HP_PRINTER_SERVER, once you are done these new settings must be saved by entering 'quit' [Enter]. You may want to repeat Step 2 and print the new settings to convice youself the settings are retained and correct. (power cycle the JetDirect of course)

Step 7:

Connect your HP JetDirect to the intended network.

Step 8;

On the PC used to do the HP JetDirect configuration setup, restore the PC's initial network IP sddress and reboot it so it can be used again with its original settings.

Step 9:

On a PC connected to the same network as the HP JetDirect, open a DOS window and run a ping by entering: ping aaa.bbb.ccc.25 [Enter] depending on firewall settings you may have to grant permission to allow the ping to come through. You should then see a screen similar to this:


C:UsersHW_Dude>ping 192.168.1.8

Pinging 192.168.1.8 with 32 bytes of data:
Reply from 192.168.1.8: bytes=32 time=5ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60
Reply from 192.168.1.8: bytes=32 time=3ms TTL=60

Ping statistics for 192.168.1.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 5ms, Average = 3ms

C:UsersHW_Dude>

Note, there are 4 packets send and received without any loss. This is what you expect to see and great confirmation the HP JetDirect is on the network and ready. If you don't get that then there may be an issue with cabling and/or the firewall settings, you may want to double check these in such case.

Step 10:

On any PC connected to this network one can now insatll/connect to the printer that is connected to the HP JetDirect, using the Windows Add Printer Dialog, click to open the add printer wizard. Check the button for LOCAL printer (yes local, not networked !!! Who would have thought of that !? Thanks Bill G.) On the next screen that opens check the 'create new port' option and select 'Standard TCP/IP Port' OR (if available) 'HP Standard TCP/IP Port) and ckick Next. Another windows opens with TCP/IP setup wizard, click Next. An window opens, enter the HP JetDirect IP address (aaa.bbb.ccc.25) and click Next. Follow the Windows guide and finish entering the requested information. You may then want to print a Test Page once the dialog is completed, you may have to permanently allow requested traffic in the firewall settings again.

Step 11:

Your done, congratulations !

Connect the print server to the router with an ethernet cable and connect the server to the printer. Find the IP address for the printer/server by pushing the "test" button on the print server. The IP address will be listed on the paper printed during the test.

Connect power then Push the little "reset button" on it.

Usually it it set to pick up IP from DHCP/BootP. If someone had assigned a fixed IP and it is now unknown. It is better to reset the print server to factory default by pushing the little reset button, Then check you DHCP server for the newly assigned IP address. You will need a version of HP Jetadmin or HP webjetadmin to configure this print server

What OS are you using? I had a problem getting the print server to work with Windows 8.1. This is what I found to work: Find the IP address for the printer/server by pushing the "test" button on the print server. "Add a printer" in "Devices and Printers" under Control Panel. Select " The printer that I want wasn't listed", then select "Add a printer using TCP/IP address or hostname". Enter the IP address in the next window and carry on. I hope this helps. If this is not your problem, you'll need to provide more details about what it is that you need from the print server.

Connect the printer to the print server. Push the test button on the test button on the print server. Two pages will print. One of the pages will contain the IP address for the print server. Connect the print server to the router. Now you need to go to the Control Panel and select "Devices and Printers". Select "Add a Printer". When it searches for a printer, select "The printer I want isn't listed". Next, select "Add a printer using TCP/IP address or hostname" and click "Next". Now, enter the IP address from the test print and click next. That will do it.

win8 doesnt support this printer

Is the 615n an internal print server not one in the EIO slot. From memory if so it has a really high failure rate. Try getting JetDirect cards for EIO slots and seeing if they work.