Hotpoint Refrigerators - Page 7 - Recent Questions, Troubleshooting & Support

Make sure that the freezer fan is working and circulating the cold air. Then check the damper assembly to make sure that cold air is being circulated into the refrigerator. And lastly make sure that the self defroster is working - if not the evaporator will freeze up, freezer temps go up, and ice maker will not work if freezer temps are 10 degrees or higher. A digital refrigerator thermometer will confirm freezer temps being high.

Check the air distribution door from proper operation

Most likely water valve dripping water slowly and freezing. Replace water valve if this is the case v

Complaints should be made known to consummer affairs by every customer involved.

Hi! Hopefully the manual of a similar Hotpoint fridge witll help you. There may be not a unique reason of this problem. Seems that it might be a problem of a cube dispenser. https://manualsbrain.com/en/manuals/820483/?page=32