Honeywell Air Purifiers - Recent Questions, Troubleshooting & Support


Just had the "snapping" problem over the last 5 weeks. First try was to wash the cells in the normal fashion. when the snapping started again in a week I washed the cells in the dishwasher. They began snapping again in a week or less so I removed the cells and made a very close inspection of them. Using a very bright light I noticed the wires had a very uniform coating of something light gray in color. I picked at that coating with my finger nails and it came off to reveal the BARE wire underneath, Ah Ha, that coating was NOT supposed to be there ALL the time. So, CAREFULLY using my fingernails and a bit of wooden stick I scratched off that coating on all of the wires (it goes all round the wire) to reveal the bare wire and now it works with out snapping. Those wires can be broken if you are not careful. They can be replaced but that's just more hassle than being careful. Good Luck, be careful, it can be done by the homeowner (and should be done too).

Honeywell... • Answered on May 09, 2020


The fuse is located inside the control panel. It is soldered to the circuit board, not mounted in a typical fuse holder. You will need a Philips screwdriver to disassemble the unit. You will need a soldering iron & solder to remove the fuse and replace it. You may want to a multi-meter to check the fuse. If the unit just stopped working, it could be a number of other issues than the fuse. The starter capacitor for the motor could be dead or some other issue. You must take precautions against electrical shock. You may need a technician to safely perform some repairs.

Honeywell Air... • Answered on Jun 04, 2019


I had the same problem and then found that it was from burning aroma candles! I will never burn them again!

Honeywell... • Answered on Dec 17, 2018


Continuous snapping is not normal .Remove both electronic cells. Make sure that there is no hair, dirt, sand or any debris on the bottom inside the Electronic air cleaner. If there is, remove what you can by hand. If a lot of debris is left in bottom of the Air Cleaner, you may want to use a vacuum attachment to see if you can vacuum up what you can.

Honeywell... • Answered on Nov 01, 2018


get a manual.....http://www.filtersolution.com/s.nl/it.I/id.4/.f#.W9Bgst-YWV4

Honeywell... • Answered on Oct 24, 2018


Honeywell does not have any serviceable parts. Get a new one.

Honeywell Air... • Answered on Oct 24, 2018


Are you really unscrewing it? (to the left)? If not, then perhaps put a hammer handle on the handle at the outside rim and thump the hammer with the palm of your hand..

Honeywell Air... • Answered on Oct 24, 2018


Normally Honeywell has NO replacement parts. Run it as is, then throw it away.

Honeywell Air... • Answered on Oct 24, 2018


Ignore the lights. Wash the outer foam filter every two months. As long as air is going through the inner filter does not need to be changed. Blow the inner filter out FROM THE INSIDE with your vacuum cleaner. (blow air the opposite direction of air flow to get the nasty stuff off.)

Honeywell Air... • Answered on Oct 24, 2018


Sears sells them, $40+. They gotta be making a killing.

Honeywell Uvb45... • Answered on Apr 22, 2018

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