Hayward Pool & Spa - Recent Questions, Troubleshooting & Support


I have had the same Navigator for many, many years. I have replaced it's guts, pods, feet and gears whenever things wear out. I have a vinyl pool and it works great. I had a problem with it charging into the wall and just sit there beating it's feet ..... now this was my solution, and I'm surprised that Navigator has not altered the design to deal with getting stuck against a wall. This will sound CRAZY but it works great!! Take a plastic lid for a 5 gallon bucket and cut out a round-nose for the front of your navigator. The curved shape is prefect and you can notch the plastic lid and it will snug right into the Navigator body. This gives your Navigator a round-nose and it will never get stuck against a wall again.

Hayward... | Answered on Sep 21, 2020


yes, make sure you order the correct part, youll need the model number and serial number. the ignitor has 2 wires wrapped with white fibers, usually 2 screws to remove it, and theres only one way to plug it back in. NOTE: Ignition failure does not always mean the ignitor needs replaced. make sure your ignitor doesnt turn on and glow when you start the heater. if it does, youll want to clean out the gas orifices.

Hayward H Series... | Answered on Sep 06, 2020


Try one of these soultions. If you try these suggestions and it still doesn't work correctly, let me know and I will offer some different ideas. With this brand of pool cleaners, troubleshooting is usually pretty simple.

1. You might have an improper water flow that is causing your trajectory to falter. To remedy this, check your water flow with a flow gauge and adjust as necessary. If you have too little or too much pressure, you cleaner will not move correctly.
2. Look for a blockage in the navigator throat. If you see one, remove it. A blockage on one side could cause the cleaner to only turn in one direction.
3. Check for worn shoes and wings. Replace if necessary.
4. Check and clean the rear screen.
5. Check to make sure that the gears are clear and they they rotate smoothly in both directions.
6. Clean, repair, or replace the gear box.
7. Check turbine and spindle gear assembly, as well as all connections, and make adjustments as necessary.

Hayward... | Answered on Aug 30, 2020


Could the Error code be HS? That is high temperature limit. Perhaps you' don't have enough flow, allowing the heater to heat the water to a temperature higher, than the thermostat setting. Make sure your bypass valve is closed, allowing full flow through the heater. Check your filter pressure differential , and skimmer baskets.
You didn't give your model number, and there are many models. You can go the Hayward website below and select your exact model number and download the manual. The manual will explain each error code.
http://www.haywardnet.com/inground/products/manuals.cfm

Hayward Pool &... | Answered on Jun 07, 2020


According to a Hayward manual the CE error code is a communication error. Here is quote, "If communication between the ignition board and the display board is not established
within 3 s of power-up an error will be displayed. After communication is
established, if it is lost for 30 s, the error will be displayed. The error code will
be cleared upon a valid data exchange between boards."

I don't think you can do any harm by turning the power off, opening the cover and drying everything out the best you can. In addition, if you carefully unplug and then replug each of the connectors then that may also help correct a communication error.

I hope this helps and please vote on this answer. Thank you.

Hayward 250kbtu... | Answered on May 19, 2020


You can try different epoxy's but they usually won't hold as the filter expands when running this will break any seal where you put it.You can check into warrentys. A lot of these filters had good warrentys on the tanks that went longer than valve or internal's. if you have install dates and model #'s. Check on line with Hayward.
http://www.haywardnet.com/inground/products/manuals.cfm

Worse comes to worse you can drill out a small hole amd using stanless steel go with a bolt and nut with washers and rubber washers in the middle. when you set it seal it all with silicone and after it is tight let it set for eight hours or so. Good luck.

Hayward SAND... | Answered on May 03, 2020


Are you sure it has a centrifugal switch?
Capacitor start/ capacitor run have been the standard for a good number of years.

Hayward Pool &... | Answered on Oct 26, 2019


Hayward's website has manuals for all their products.

Hayward Pool &... | Answered on Oct 26, 2019


H100ID fan was stuck. Manually turned fan until it worked loose and sprayed silicone lubricant dielectric lubricant on spindle. Once free turning, it fired right up. We didn't use it all last summer so it probably just got frozen from bugs and such. If it doesn't turn, entire system wont fire.

Hayward H Series... | Answered on Aug 23, 2019


The 24v is called the secondary and sometimes called the out-put. Make sure you have 240v on the primary, sometimes referred to as the in-put. If you have primary voltage then you should have secondary voltage, if not then replace transformer. Make sure the secondary, 24v control fuse is the correct size and present. If the secondary is shorting together or to ground somewhere, it will cause damage to the transformer.

Hayward Pool &... | Answered on Aug 18, 2019


Call a qualified electrician. More information would be needed to accurately trouble shoot your issue. Do you have automation connected to your heater? Is the heater trying to fire when the pump is off or is it ONLY the fan?
Try disconnecting your Water Pressure switch on the heater and see if the issue stops. With WP switch disconnected the heater should not work and the fan should stay off. Replace WP switch and see what happens.
Call a QUALIFIED electrician.

Hayward Pool &... | Answered on Aug 12, 2019

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