Hayward Pool & Spa - Recent Questions, Troubleshooting & Support

Hello, have a Hayward cspaxi 11kw for 2 years and now when I try to turn on it exploded and the breaker trip. I tried twice and it did the same. Any thoughts what could be wrong?

shorted heater element

Hayward Pool &... | Answered on Sep 13, 2020

I have a Hayward heater H400. When it turns on it runs for 30 to 40 seconds starts making a banging noise temperature starts moving up and heater turns itself off. Error codes 5F and H5 appear or it could be SF. Thx, Tom

sounds like it doesn't have any water in the boiler

Hayward Pool &... | Answered on Sep 12, 2020

Hayward H400 error code IF (Ignition Failure)

yes, make sure you order the correct part, youll need the model number and serial number. the ignitor has 2 wires wrapped with white fibers, usually 2 screws to remove it, and theres only one way to plug it back in. NOTE: Ignition failure does not always mean the ignitor needs replaced. make sure your ignitor doesnt turn on and glow when you start the heater. if it does, youll want to clean out the gas orifices.

Hayward H Series... | Answered on Sep 06, 2020

3 Answers

Navigator only turns one way, twisting up the line

Try one of these soultions. If you try these suggestions and it still doesn't work correctly, let me know and I will offer some different ideas. With this brand of pool cleaners, troubleshooting is usually pretty simple.

1. You might have an improper water flow that is causing your trajectory to falter. To remedy this, check your water flow with a flow gauge and adjust as necessary. If you have too little or too much pressure, you cleaner will not move correctly.
2. Look for a blockage in the navigator throat. If you see one, remove it. A blockage on one side could cause the cleaner to only turn in one direction.
3. Check for worn shoes and wings. Replace if necessary.
4. Check and clean the rear screen.
5. Check to make sure that the gears are clear and they they rotate smoothly in both directions.
6. Clean, repair, or replace the gear box.
7. Check turbine and spindle gear assembly, as well as all connections, and make adjustments as necessary.

Hayward... | Answered on Aug 30, 2020

Our Hayward gas heater keeps giving us a H5 error

Could the Error code be HS? That is high temperature limit. Perhaps you' don't have enough flow, allowing the heater to heat the water to a temperature higher, than the thermostat setting. Make sure your bypass valve is closed, allowing full flow through the heater. Check your filter pressure differential , and skimmer baskets.
You didn't give your model number, and there are many models. You can go the Hayward website below and select your exact model number and download the manual. The manual will explain each error code.
http://www.haywardnet.com/inground/products/manuals.cfm

Hayward Pool &... | Answered on Jun 07, 2020

I have a CE error

According to a Hayward manual the CE error code is a communication error. Here is quote, "If communication between the ignition board and the display board is not established
within 3 s of power-up an error will be displayed. After communication is
established, if it is lost for 30 s, the error will be displayed. The error code will
be cleared upon a valid data exchange between boards."

I don't think you can do any harm by turning the power off, opening the cover and drying everything out the best you can. In addition, if you carefully unplug and then replug each of the connectors then that may also help correct a communication error.

I hope this helps and please vote on this answer. Thank you.

Hayward 250kbtu... | Answered on May 19, 2020

Where can I buy new wiring for Hayward pump capacitor? My wiring is burned.

Hayward Pool &... | Posted on May 05, 2020 | Be the first to answer

3 Answers

Hayward sand filter leaks

You can try different epoxy's but they usually won't hold as the filter expands when running this will break any seal where you put it.You can check into warrentys. A lot of these filters had good warrentys on the tanks that went longer than valve or internal's. if you have install dates and model #'s. Check on line with Hayward.
http://www.haywardnet.com/inground/products/manuals.cfm

Worse comes to worse you can drill out a small hole amd using stanless steel go with a bolt and nut with washers and rubber washers in the middle. when you set it seal it all with silicone and after it is tight let it set for eight hours or so. Good luck.

Hayward SAND... | Answered on May 03, 2020

Hi i have an old hayward h250 pool heater. The problem is that it starts but after 3 seconds it turns off. It’s as if it doesn’t detect who is on and it goes out for safety and after 3 attempts it displays the code 1F. But it starts, what is wrong?

http://pyrate.org

Hayward Pool &... | Answered on May 03, 2020

My Hayward vac gets stuck and stays in the same place until I physically move it, which means I have to watch it the whole time it's running.

Hayward Pool &... | Posted on Jan 16, 2020 | Be the first to answer

How do you get to centrifugal switch on Hayward PowerFlo matrix

Are you sure it has a centrifugal switch?
Capacitor start/ capacitor run have been the standard for a good number of years.

Hayward Pool &... | Answered on Oct 26, 2019

Manual for Hayward pool products DE 4800

Hayward's website has manuals for all their products.

Hayward Pool &... | Answered on Oct 26, 2019

Hayward h100id troubleshooting

Hayward Pool &... | Posted on Sep 21, 2019 | Be the first to answer

Can't get impeller off Hayward PowerFlo matrix, tried holding with screwdriver but can't break free

Hayward Pool &... | Posted on Sep 15, 2019 | Be the first to answer

Fan won't start and won't ignite I have a Hayward h100id

H100ID fan was stuck. Manually turned fan until it worked loose and sprayed silicone lubricant dielectric lubricant on spindle. Once free turning, it fired right up. We didn't use it all last summer so it probably just got frozen from bugs and such. If it doesn't turn, entire system wont fire.

Hayward H Series... | Answered on Aug 23, 2019

I have Sumheat S3 Hayward pool heater I also do not have 24 V output between the blue and yellow cables coming from the transformer. Do I need to replace the transformer? Thanks Cecilia

The 24v is called the secondary and sometimes called the out-put. Make sure you have 240v on the primary, sometimes referred to as the in-put. If you have primary voltage then you should have secondary voltage, if not then replace transformer. Make sure the secondary, 24v control fuse is the correct size and present. If the secondary is shorting together or to ground somewhere, it will cause damage to the transformer.

Hayward Pool &... | Answered on Aug 18, 2019

I have a Hayward H400 pool heater. I don’t heat my pool so I never use it but I do turn it on once or twice a year for about five minutes to make sure it’s working, which right now it fires up just fine. The problem I am having is once the pump turns off, the blower on the heater turns on & stays on. I can’t get it to turn off unless I cut the power. This is obviously a problem because I can’t have the pump on a timer because as soon as the pump turns off, the blower on the heater will run for 16 hours until the pump kicks back on. I’ve done a lot of research & can’t find a solution or anyone who has experienced this problem. Any advice would be appreciated.

Call a qualified electrician. More information would be needed to accurately trouble shoot your issue. Do you have automation connected to your heater? Is the heater trying to fire when the pump is off or is it ONLY the fan?
Try disconnecting your Water Pressure switch on the heater and see if the issue stops. With WP switch disconnected the heater should not work and the fan should stay off. Replace WP switch and see what happens.
Call a QUALIFIED electrician.

Hayward Pool &... | Answered on Aug 12, 2019